Huoneistohotellit – Monterosi

”Sadly our flights were cancelled due to the UK Air Traffic Control technical issue on Sep 8. All flights were impacted. Our rebooked flight was also cancelled. I contacted Expedia to see if they could contact the hotel and explain our situation. Expedia spoke to Mateo who advised Expedia that he could not cancel the reservation and issue a credit. While I completely understand that this was last minute but it was due to a very unfortunate issue in the UK.”

”The place is very beautiful, and Nádia is a great host who let me check in early; if I return to Italy, I’ll stay there again.”

”Very disappointed with my stay. Upon arrival, the host asked me to pay an additional 100 euros for city tax and service fee, even though those were included in my original payment. He waited for me to make that payment and only then provided the door code. The property looked very different from the photos shown on Expedia. The listing showed carpets, flowers, candles, and a beautiful Bohemian style chandelier, but none of these were there when we arrived. The curtains did not provide adequate...

”Miinuksena aamupala lisämaksusta joka ei motivoinut meitä kertaakaan sen äärelle. Pyyhkeitä vähän ja niitäkin vain lisämaksusta. Positiivisena vapaa ilnapiiri ja omatoimista eikä tarvinnut hyppiä huoneesta siivouksien ajaksi pois”

”We visited there in late of October. Pool was closed, cabins ac's did not work unfortunately. Staff promised a lot but did nothing. I think in summer season plase is great, but in winter time I prefer to go somewhere else.”