Montezuma Hotellit

”We have a toddler and I wanted to stay at ground floor and was available only for guest who has pets, strange and we got a room at 3rd floor .. no staff was available for us to get utilities like plats and spoons etc.. again we have to walk all the way from 3rd floor to ground floor ..”

”Great”

”The hotel & casino both were very nice & very Clean. Time you walk in the lobby door you get a nice clean sweet aroma, The building is very spacious along with the rooms. Wide roomy hallways & guest rooms. The hotel staff & Casino staff were friendly & helpful. We will definitely be back next time we're in town. I highly recommend this resort!”

”Would stay here again”

”Elevator could not be called up to the forth floor from the fourth floor, Had to walk down to third floor to go down the elevator to lobby. Missing electrical cover under table and on wall”

”Room was very clean, handicap accessible which is a plus. ”

”The staff were so sweet and helpful. The hotel is clean, safe, and comfortable. I will be retuning here each time I visit for work. Thank you for a comfortable stay!”

”Breakfast was okay”

”It was really clean and properly well maintained. Beds were comfortable and it was quite.”

”Breakfast was great ”

”Room was clean and in nice condition. Nice that there was a bar area in the evening. My only complaint was our keys kept malfunctioning. One wouldn’t work and then the other wouldn’t work. It happened three times. ”

”Clean room. Nice decorations. Homey. ”

”Everything was wonderful! ”

”The hotel seemed to be recently updated and still going through updates. The rooms were clean and nice. The pool was closed for cleaning all weekend. The lady working the front desk in the evening wasn't very helpful, didn't know much, and no one was there to check us in and waited for 10 to 15 minutes when we arrived about 9:30 pm. The breakfast options were fine and the lady working the breakfast was super nice and helpful. Do not copy the address from Expedia and use that-- it took us to the...

”Room was clean and very large with a full kitchen! Parking was convenient and easily accessible! Staff was friendly and efficient! No ice machines, no breakfast and no pool!”

”Very clean and comfortable beds. Would definitely stay again.”

”Upon arrival and entry into the room, I discovered severe health and safety violations that made the room uninhabitable.The issues included ​Pest Infestation: Active insects were found on the walls and surfaces. ​Unsanitary Conditions The room had not been cleaned from the previous guest there was discarded food packaging, debris, and visible stains on the linens. Health Hazards Biological grime and filth were present in the bathroom areas. ​I vacated the premises immediately (within minutes of...

”Another room had stain sheets it wasn't clean it was full of bugs TV didn't work and there was no hot water”