Kahden hengen superior-huone | 1 makuuhuone, ylelliset vuodevaatteet, pillowtop-patjalliset sängyt
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Arvostelut: SENS Hotel

4 out of 5
SENS Hotel
1808 rue Sherbrooke Ouest, Montreal, QC

Arvostelut

8,4

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8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kiva hotelli lähellä keskustaa ja Mount Royalia
Kiva, siisti ja rauhallinen hotelli. Hyvät sängyt.
Yöpyi 6 yötä heinäkuussa 2018

10/10 Loistava

Marie-Thérèse

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très bonne expérience dans cet hôtel. Le service était excellent et la chambre était magnifique. Cependant, la télévision n'était pas connectée au Wi-Fi, et nous n'avons pas réussi à la connecter en suivant les instructions fournies. De plus, notre téléphone ne fonctionnait pas pour appeler la réception. Malgré ceux-ci, nous avons passé un merveilleux séjour!
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Dirk Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel liegt recht zentral. Frühstück überteuert für die Auswahl.
Yöpyi 2 yötä toukokuussa 2024
Fouad vastasi 26.5.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 Hyvä

Antonio

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 25.5.2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

MILTON, San Juan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent.
Yöpyi 3 yötä toukokuussa 2024
Bredy V. vastasi 25.5.2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Hyvä

Worlali

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 25.5.2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 OK

Lance

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Nice large room but poorly furnished. Hot water was scalding hot. A child, senior or handicapped person could easily be seriously burned or worse. (No exaggeration). Both ice machines were out of service.
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 23.5.2024
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 Loistava

Skye

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay!
Yöpyi 2 yötä toukokuussa 2024
Fouad vastasi 22.5.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay!

10/10 Loistava

Amani

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Fouad vastasi 22.5.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

4/10 Huono

Maya

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The curtains in my room didn't close, so there was no privacy. The staff at the front desk were a bit rude and didn't ask about how my stay was. The dining options at the hotel were not great
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 19.5.2024
Dear Guest,Thank you for staying with us. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 Loistava

Haley

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff are very helpful and eager to aid you in anything you need help with. There is the Guy-Concordia Metro station just down the road and many buses that pass by in front and on the side of the hotel. A very safe area and easy to walk to many different places. I fully recommend staying at the SENS Hotel
Yöpyi 4 yötä toukokuussa 2024
Fouad vastasi 20.5.2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Loistava

Larry

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 18.5.2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Belinda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice area of the city
Yöpyi 4 yötä toukokuussa 2024
Bredy V. vastasi 15.5.2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon

10/10 Loistava

Kanika

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice staff
Yöpyi 2 yötä toukokuussa 2024
Fouad vastasi 14.5.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 OK

Aleicia

Hyvää: Siisteys ja henkilökunta ja palvelu
My room had no view but in image it showed a view which disappointed me a little
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 12.5.2024
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would've loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 Loistava

Marilyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Centrally located with great public transportation. Clean and comfortable rooms. Friendly and helpful staff.
Yöpyi 1 yön toukokuussa 2024
Fouad vastasi 11.5.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

Dan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Bredy V. vastasi 12.5.2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Anum

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Bredy V. vastasi 11.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Hyvä

Anne Rochon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Proximity to Métro excellent, neighbourhood lovely. On-site breakfast overpriced.
Yöpyi 3 yötä toukokuussa 2024
Bredy V. vastasi 10.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 Hyvä

Richard

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The cleanliness was questionable at first in my day and second day of the stay. But once the issue was raised with the staff, they immediately to action.
Yöpyi 3 yötä huhtikuussa 2024
Bredy V. vastasi 9.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay we appreciate your feedback this will help us to improve and give you the best service your next time around.

2/10 Hirveä

Derek

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My recent stay at Montreal Sense was notably disappointing due to extremely poor service. The room was spacious and the bathroom was average, but these were the only commendable aspects of the hotel. Service was severely lacking; during our four-day visit, we did not receive any room service despite multiple promises from the reception staff that it would be addressed. This led to us having to manage basic tasks ourselves, including taking out the trash and retrieving fresh towels and water bottles—responsibilities typically handled by hotel staff. Upon checkout, we were told that the management would be informed and that we would be compensated for the inconvenience. However, we never received any follow-up communication. This lack of professionalism and follow-through was highly disappointing.
Yöpyi 5 yötä maaliskuussa 2024
Bredy V. vastasi 9.5.2024
Dear guest,Thank you for staying with us, I'm sorry that the service did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

6/10 OK

Alireza

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Nice location with easy access. Cheaply renovated rooms with older equipment (AC was really loud!) but decent size and clean rooms.
Yöpyi 2 yötä toukokuussa 2024
Bredy V. vastasi 8.5.2024
Dear guest,Thank you for staying with us, I'm sorry that the room did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 Loistava

Irene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location to visit my son at McGill
Yöpyi 1 yön huhtikuussa 2024
Bredy V. vastasi 8.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Nicole

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was very clean and modern, staff was friendly and accommodating. It's situated in a lovely area with a wide variety of food options. While our stay was short, we enjoyed every bit of it!
Yöpyi 2 yötä toukokuussa 2024
Fouad vastasi 6.5.2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Loistava

Kayla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Fouad vastasi 7.5.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 OK

Francine, Montreal

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Disappointing! Very old, need a refresh. Too expensive for the low quality
Yöpyi 1 yön toukokuussa 2024
Fouad vastasi 6.5.2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.

10/10 Loistava

Goleta

Yöpyi 1 yön huhtikuussa 2024
Fouad vastasi 22.5.2024
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

France

Yöpyi 1 yön huhtikuussa 2024
Fouad vastasi 1.5.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

10/10 Loistava

Ian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay
Yöpyi 3 yötä huhtikuussa 2024
Fouad vastasi 30.4.2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Loistava

Richard, Victoria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Helpful, pleasant staff, a good area and comfy bed
Yöpyi 4 yötä huhtikuussa 2024
Fouad vastasi 30.4.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 Hyvä

Hugues

Yöpyi 1 yön huhtikuussa 2024
Bredy V. vastasi 19.5.2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I had no issues with the property. Check-in was seamless and quick, staff were nice enough. Hotel was presentable (nice lobby) and clean. The hotel is located in an amazing spot, close to Crescent Rd restaurants and pubs. Most things are within walking distance if you’re able to walk for a decent period of time. It’s right near the downtown core. Room was nice although the headboard of the beds was a little tattered and there was a small stain on the bedsheet, but nothing that really turned me off of the hotel. Everything was very clean and well kept. Would recommend.
Yöpyi 3 yötä huhtikuussa 2024
Fouad vastasi 30.4.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

Anthony

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Bredy V. vastasi 9.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Matthew

I was very pleased with this hotel. The rooms were bigger than advertised and seemingly clean. The room was quiet even facing the street. Everyone at this location was kind and helpful. Definitely recommend if you’re in Montreal.
Yöpyi 4 yötä huhtikuussa 2024
Bredy V vastasi 28.4.2024
Thank you for your feedback we are glad to hear that you enjoyed your stay with us, we will be more than happy to welcome you back.

10/10 Loistava

Palina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Fouad vastasi 27.4.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 Hyvä

Marie-Pier

Yöpyi 1 yön huhtikuussa 2024
Bredy V. vastasi 16.5.2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Nicole

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were really nice and welcoming. It was close to a lot of places downtown would definitely stay there again, 10/10 recommend
Yöpyi 4 yötä huhtikuussa 2024
Bredy V vastasi 25.4.2024
Dear Nicole,Thank you for staying with us and your kind comment.we will be happy to welcome you back.

8/10 Hyvä

Ryan

Yöpyi 2 yötä huhtikuussa 2024
Bredy V. vastasi 15.5.2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon

10/10 Loistava

Precious-Gift

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Fouad vastasi 25.4.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

Zacharie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Très bel hôtel, près de tout!
Yöpyi 1 yön huhtikuussa 2024
Fouad vastasi 22.4.2024
Merci pour le retour et les mots gentils. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

8/10 Hyvä

Mélissa

Yöpyi 1 yön huhtikuussa 2024
Bredy V. vastasi 11.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 Loistava

Matt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bed was super comfy the rooms where cosy and very nicely put together, the restaurant staff was amazing and food was incredible, amazing experience and will be back
Yöpyi 3 yötä huhtikuussa 2024
Fouad vastasi 21.4.2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Loistava

Olivia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great!
Yöpyi 2 yötä huhtikuussa 2024
Fouad vastasi 21.4.2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

8/10 Hyvä

Liam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very good hotel, great staff, great area, nice clean room, the ONLY critique, pillows a tad worn out! But that's a small issue maybe
Yöpyi 1 yön huhtikuussa 2024
Fouad vastasi 21.4.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 Hyvä

Alexander

Hyvää: Henkilökunta ja palvelu
Good property overall. Only critique is that we noticed some fingerprints on the glasses in the room and appliances in kitchenette
Yöpyi 6 yötä huhtikuussa 2024
Fouad vastasi 21.4.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 Hyvä

Harrison

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Being from a small town in Nova Scotia, I wasn’t really sure what to look for but the Sens hotel I was really amazed with. The lady we dealt with at the desk was very sweet and I would recommend this place to anyone! Only thing I was confused about is breakfast, as everything is set out as a continental breakfast, so as you would think I went in and got some breakfast. The employee never informed me of being charged beforehand and came up behind me and told me I can’t have anything unless I pay. Other than that, thank you for the wonderful stay!
Yöpyi 2 yötä huhtikuussa 2024
Fouad vastasi 20.4.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 OK

Crystal

Yöpyi 3 yötä huhtikuussa 2024
Bredy V. vastasi 9.5.2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon and we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 Loistava

shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly and beyond accommodating! Very clean and updated. Great walking distance to Metro and all things Montreal!
Yöpyi 2 yötä huhtikuussa 2024
Fouad vastasi 20.4.2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 Loistava

Belinda

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Useful functional and clean room with great staff.
Yöpyi 1 yön huhtikuussa 2024
Fouad vastasi 20.4.2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 OK

Bilal

Service and location is nice. Our room was ver average with no character. Cooling/heating was super loud.
Yöpyi 2 yötä huhtikuussa 2024
Fouad vastasi 20.4.2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.