4/10 Huono
Tarkistettu asiakas
31.8.2025
Chaotic and unpleasant start
Experience wasn’t good. Toilet didn’t work and we told that to receptionists. He said that they will check it while we’re away. When we came back it seemed that nothing done but it was late and we went to sleep. Next morning we found out that airconditioner unit (AC) didn’t work either. We went to tell this to the receptionist and also that the toilet didn’t work still. They said that they will send someone to fix it. Man came and try his best but it didn’t help. Then very helpful receptionist take us to another room but there was a same problem, the AC unit didn’t work. Then she search the third room and we moved our things there. My boyfriend went to shower and the shower water didn’t flush, it was stuck. Once again we had to contact the reception. First one woman came to check the situation and try to wash the shower sink but it didn’t help and after that once again they send a man to fix it. It took some time and my boyfriend was waiting all that time a towel around him and hoping to get back to shower. Man made the shower working and we were very thankful of that. Then I received a phonecall from receptionist who was asking is the shower working. I told that it’s good. I was waiting her to do some kind of polite gesture because of all inconvenience what has happened to us because of choosing this hotel, I even asked that don’t they send or give something extra for us because of this chaotic experiencies. She said that she is sorry but they don’t have that kind of thing.
Tarkistettu asiakas
Yöpyi 5 yötä elokuussa 2025
































