”The bed was very comfortable and the room was nice and clean. I liked the white sheets and white bed covers. Very fresh looking. The staff was very helpful, respectful and professional. Quiet room, and easy to fall sleep.”
”We paid for a beautifully pictured Ocean View Room. The view of the ocean was OK accept for the public balcony all our bedroom windows were on. Could not really lay an relax with the curtains open! The balcony open to the whole resort had 2 very cheap dirty chairs and that was it. The room was clean enough but the AC in the bedroom did not blow cold. It was only a fan. The living room AC was great.”
”The room was dirty and smelled musty. My children went to get breakfast, and the staff started shooing them away very rudely; Later, a female staff member came to my room and yelled at my children and husband, telling them they shouldn't be there because their stay was over—even though it had only been about five minutes past check-out time. The bed wasn't very comfortable and had sand in it, just like the floors; there was hair on the toilet and on the bathtub walls, and the bottom of the tub...
”Second time we have stayed here and the first was so good, customer service, the place itself, everything was great. This go around was just okay. The didn’t have any extra pillows to help with the very uncomfortable sofa bed, just a heads up on that one. Bring an air mattress. The customer service was not great at all. Very lack luster and more of an annoyance to have someone walk in. The property could use just some tlc to keep up the quality. Overall we still had a blast, I just don’t know...