Nanbu Hotellit

”I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world....

”Hieno paikka, josta varsinkin hotellin katon näkymä Fuji vuorelle on mahtava. Kaiseki illallinen tarjoiltiin omaan erilliseen tilaan ja meille kerrottiin sopivasti lisää ruoasta ja kuinka syödä sitä. Tarjoilija piti selvästi huolta, että ehdimme illan ilmaiseen rumpuesitykseen. Hotelli tarjoaa kuljetuksen lähimmälle juna-asemalle (Fujisan). Tulimme aikaisin ja hotellilla ei ollut lounasta tarjolla, joten siitä pieni miinus.”

”一人旅でお世話になりました。 もう、スタッフ皆さんの心遣いが素晴らしい。富士山バックに写真撮ってくれたり、さりげなく話しかけてくれたり、必要なものを貸してくれたり。本当に温かいお宿でした。 お部屋も渋い和室ですが、洗面台やシャワールームは改装されていて綺麗。何より富士山と精進湖ビューが窓から広がり、とても静かで寛げまくりました。 ありがとうございました。きっとリピートします。”

”Wakakusa no Yado Maruei gave us an unforgettable ryokan experience. We visited in mid‑May, and the staff’s warmth stood out from the moment we arrived. Even though we came early, they checked us in using a translation app, stored our bags, and welcomed us back enthusiastically at check‑in. We were treated to green tea and manju in the lobby bar, which made us feel like VIPs. Our bags were already in our room when we arrived. The room was spacious by Japanese standards, with an entry area,...

”It was an ok hotel well located so very walkable to many places. The staff were lovely and very helpful, even helped doing something special for my partner’s birthday. They had a silly rule to hand the key in every time you leave which I think was very unnecessary and inconvenient and not something I’d experienced before.”

”Breakfast is good”

”The guesthouse is lovely and if you are lucky you may see the mount Fuji from all the clouds. The walk to the lake is nice, through some small streets and plantations. It is quite remote in the sense that often you have to take a train, bus and a taxi to get to the guesthouse. So plan for the long travel. There was no pick-up service offered and when leaving we got a ride because another family had a baby with them, but then it had to be on their schedule. ”

”One night stay-over was very successful. Their customer service at the hotel was very pleasent, helpful and friendly. We stayed in a traditional room, slept on futons and found the experience very nice. I was happily surprised the hotel had a free shuttle bus from the nearest train station. Also the onsen was very clean and there was multiple pools and a sauna. ”

”Honestly the highlight of our entire trip. One night and it exceeded every single expectation we had. The kaiseki dinner was absolutely brilliant. The in-room private onsen facing the lake was just incredible. And the staff were something else, so kind, so attentive, so genuinely invested in making sure we had the best time. One night was nowhere near enough but they made every moment of it count. 100% recommended. Do not even think twice about it.”

”Everything is so lovely. Practical, well-located, and Fuji surprised us when we opened the window in the morning. Complimentary snacks and really cute pajamas. I wish I'd had the option to buy them.”

”Well maintained. Friendly staff and nice atmosphere. Would recommend for next time.”

”loved this hotel. beautiful hotel and too super clean and great staff.”

”富士山が綺麗に見えてみんなで最高の時間を過ごせました!”

”Great little hotel with great view… recommend meal service.”

”The room was very clean and comfortable, checking in was reasonably easy checking out was also easy. They don’t necessarily serve breakfast, but you get complementary coffee, tea juice as well as they have some bread rolls to choose from. It seems to be more in a residential area, but that is not necessarily a bad thing, you can also rent bikes from them at your leisure. It is very convenient for exploring around the lake area by Fuji.”