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Arvostelut: The Tree Motel

2.5 out of 5
The Tree Motel
213 Princes Hwy, Narooma, NSW

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 18 kautta 61 arvostelua" "
Arvosana 8 - Hyvä. 22 kautta 61 arvostelua" "
Arvosana 6 - OK. 9 kautta 61 arvostelua" "
Arvosana 4 - Huono. 8 kautta 61 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 61 arvostelua" "

7,4/10

Siisteys

7,0/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

6,4/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Robyn

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
There were little bugs in the bathroom each time I went in . I had to keep the door shut at all times so the bugs didn’t come into the sleeping area. The windows we're not opened so they must have been coming in from the drains. Not good ! I couldn’t fill the kettle with water because you couldn’t get the kettle under the bathroom tap to fill . ??? Hello! I got the ironing board out but there wasn’t any iron . I couldn’t go to the office to get an iron because the office is never opened & the house maids had left . It is really a terrible way to run a tourist motel. The fake that you can’t get hold of anyone to help you because no one replies to the many phone calls that I made on the night I arrived & the room 8 door wouldn’t open . I tried many times over & over again. The person in room 7 came out to help me & she tried the door many times & also called for help . Get your act together, please !
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Donald

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Shower provided lukewarm water for 24 hours and no reply to complaint Defrosted ice box which had not been done in some time Overpriced and no offer of compensation whence complaining to housemaid , Patrice via her call to management
Yöpyi 1 yön toukokuussa 2024
Team Tree vastasi 15.5.2024
Hi Donald,Thank you for your review!We are glad to hear that you enjoyed your stay with us.We hope to welcome you back again soon.Kind regards,

10/10 Loistava

Deborah

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We liked the tidy property, inside and outside. Convenient to restaurants.
Yöpyi 1 yön huhtikuussa 2024
Team Tree vastasi 12.4.2024
Hi Deborah,Thank you for your review.We hope to welcome you back again soon.Kind regards

6/10 OK

Harry

Yöpyi 1 yön maaliskuussa 2024
Team Tree vastasi 12.4.2024
Hi Harry,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

8/10 Hyvä

Kevin

Matkusti perheen kanssa
Good and big beds. Smart TV and quality toilet paper. A tad unaccessible as it is a bit remote and service so so.
Yöpyi 1 yön maaliskuussa 2024
Team Tree vastasi 12.4.2024
Hi Kevin,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

10/10 Loistava

Irene

Clean,quiet, comfy bed and has all you need. Close to Aldi and Woolworths.
Yöpyi 2 yötä maaliskuussa 2024
Team Tree vastasi 18.4.2024
Hi Irene,Thank you for your review. We are glad to hear that you enjoyed the location and had a restful stayWe hope to welcome you back again soon.Kind regards

8/10 Hyvä

Steve

Hyvää: Siisteys
Cheap, clean, comfortable. Id happily stay here again
Yöpyi 1 yön helmikuussa 2024
Team Tree vastasi 12.4.2024
Hi Steve,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

4/10 Huono

Peter

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You get what you pay for but in this case you don't even get that! No-one mans reception. The wrong instructions were given for 'virtual check-in' so the door code didn't work and we couldn't get into our room. Even the special check-in app didn't recognise our confirmation number. We had to phone a contact who was in Sydney to help with entry. When we did get in there was rubbish on the floor, goop on both bedside tables, black hairs on the bathroom sink and a couple of months of dust on the bathroom shelf and skirting boards. When we went to make a cup of coffee there were no mugs in the cupboard and only one glass. We phoned the contact in Sydney again who sent out a local staff member. Patrice was fantastic. She went out of her way to fix the problems and reported our concerns to the property owners.
Yöpyi 2 yötä helmikuussa 2024
Team Tree vastasi 12.4.2024
Hi Peter,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

8/10 Hyvä

Celine, Colomiers

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très difficile d'accès la piscine n'était nettoyé
Yöpyi 1 yön helmikuussa 2024
Team Tree vastasi 12.4.2024
Hi Celine,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

4/10 Huono

Paula

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very old property. Clean enough. Saw no staff as check in was via code sent via SMS for entry. Pretty basic.
Yöpyi 1 yön helmikuussa 2024
Team Tree vastasi 12.4.2024
Hi Paula,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

4/10 Huono

Robin

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Nobody at hotel. Everything is through an app on your phone which of course required email and data plan which isnt a given. Also required two different logins on the app to open both rooms reserved. More data roaming costs. The property isnt getting needed attention either. Ripped screens, missing hair dryer, dead batteries in the tv remote, dirty silverware in the room, no coffee mugs in one room and no tumblers in the other. Ok to sleep but not a good experience.
Yöpyi 1 yön helmikuussa 2024
Team Tree vastasi 12.4.2024
Hi Robin,Thank you for your review.We appreciate your feedback and will take all these points into account as we continue to improve our motel.We hope to welcome you back again soon.Kind regards

8/10 Hyvä

Rodney

Hyvää: Siisteys ja henkilökunta ja palvelu
Property a little tied but close to town centre
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Eun Jeong

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Alana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Tree Motel is dated, but comfy and the shower water pressure was great. Walking distance to Woolies. No complaints from us.
Yöpyi 1 yön helmikuussa 2024

2/10 Hirveä

Patrik

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mycket slitet Golvet var smutsigt Fönster och dörrar gick inte att stänga Duschen droppade hela tiden
Yöpyi 3 yötä tammikuussa 2024

10/10 Loistava

Carol

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
We were at the hotel for one night, quick stopover. Room was clean and comfortable. We never saw any staff but we received the room number and lockbox code with our key before we arrived. Price was right!
Yöpyi 1 yön tammikuussa 2024

6/10 OK

David

Nice area to visit though very basic room
Narooma is beautiful with lots to see and do, though Accomadation was pretty average, pool was being cleaned in the day we left and no one working at the reception
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

Jessica

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
You get what you pay for!
Great price but bathrooms are old and dirty. Only provide bars of soap. But it was perfect for our budget.
Yöpyi 3 yötä tammikuussa 2024

8/10 Hyvä

Rerce

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Heidi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent budget place to stay! The wifi worked well, the room was airconditioned before we arrived. Free biscuits with the tea/coffee is always appreciated. Parking right outside the door

8/10 Hyvä

Jing

Matkusti pienten lasten kanssa
The building and rooms are certainly a bit old. One of the bed has noticeable hair and dirt on it. We found a bug in the room, which probably got in from the crack underneath the door. The bathroom door cannot be fully closed. On the good side: The three-bed setting is ideal for family with children. The price is cheap and there is a plaza nearby with laundromat and grocery.
Yöpyi 1 yön joulukuussa 2023

2/10 Hirveä

Richard

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Booked many rooms for business and the rooms dont look like the photographs. Wouldn’t book again.
Yöpyi 1 yön joulukuussa 2023
Team Tree vastasi 11.12.2023
Thank you for taking your time to leave us with your review, We take all feedback seriously. We a sorry to see that you didnt enjoy our rooms during your stay. We do plan on doing some updates to our property. Keep your eyes appealed on our social to have the most updates news and events from the tree motel. Kind regards

8/10 Hyvä

Maxine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not 5 star but for an older motel it was very nice
Yöpyi 1 yön joulukuussa 2023
Team Tree vastasi 11.12.2023
Thank you for taking your time to leave us with your review from your stay with us. We understand our motel is not a 5 star accomodation, We do have plans for our older motel. Make sure to check out our socials for all the most up to date reno's and events.Kind regards

10/10 Loistava

Glen

Yöpyi 1 yön marraskuussa 2023
Team Tree vastasi 23.11.2023
Thank you for taking your time to leave us with your score from your stay we are happy to see that you enjoyed your stay that much that you left us a 5/5 score. We hope to welcome you back in the future. Kind regards

8/10 Hyvä

Brad

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were available on 1 days notice and got an early check in overall good experience !
Yöpyi 1 yön lokakuussa 2023
Tree Motel Team vastasi 5.11.2023
Thank you Brad! We are happy to hear you enjoyed yourself!We look forward to welcoming you again soon.

10/10 Loistava

Marites, Queanbeyan

Matkusti perheen kanssa
Very convenient to all amenities. Reasonable price. Will come and recommend.
Yöpyi 1 yön lokakuussa 2023
The Tree Motel vastasi 27.10.2023
Thank you for taking your time to leave us with a review and score from your stay with us. We are so happy to see that your stay with us was convenient and reasonably priced. We hope to welcome you back in the future. Kind regards

4/10 Huono

Mike

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The motel needs a complete re-furb inside and out.
Yöpyi 1 yön lokakuussa 2023
The Tre vastasi 24.10.2023
Dear Mike, Thank you for your review and score, We are pleased to announce that the Tree motel will be going through some exciting updates and renovations. Keep in the loop by following our socials. We would love to welcome you back to the tree motel once all the updates have been finished. Kind regards

10/10 Loistava

Nathan

Yöpyi 2 yötä lokakuussa 2023
Tree Motel Team vastasi 5.11.2023
Thank you Nathan!We look forward to welcoming you again soon!

8/10 Hyvä

Terry

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Price was very important. Whilst the property is aged, it was very functional, clean, and locality was excellent. The manager was very friendly and welcoming. He fixed up the Wotif crappy booking system. Wotif has lost the personal touch having No One to talk to. Thank go i only use a motel once or so a year. I do not like the system to book a hotel
Yöpyi 1 yön lokakuussa 2023
Team Tree vastasi 7.10.2023
Dear Terry, Thank you for taking your time to leave use with a review and score from your stay with us. We are filled with joy to see you enjoyed your stay with us and that our Motels old bones did not ruin your stay with us. We are very luck to have our amazing manager who is friendly, welcoming and willing to help assist when needed. We hope to welcome you back to the Tree next time you visit Narooma. Kind regards

6/10 OK

Jennifer

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Old and tried
The rooms are very dated and in need of renovations. Lots of mould in the bathroom. Vanity swollen with mould and water damage
Yöpyi 2 yötä syyskuussa 2023
Team Tree vastasi 6.10.2023
Hi Jennifer, thank you for your feedback. We are definitely looking at renovations in the future, and have passed on your feedback to our management team. Thank you again, Team Tree Motel

6/10 OK

Jeanetta

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The bed was comfortable and the room was clean just outdated and old
Yöpyi 1 yön syyskuussa 2023
Team Tree vastasi 30.9.2023
Thank you for you review from your stay with us, We are happy to hear that your stay with us was clean and comfortable. We are planning on updating our property in the future, so be sure to follow our socials to keep up to date with our renovations. We hope to welcome you back once our renovations have been finalised. Kind regards

4/10 Huono

Adina

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja henkilökunta ja palvelu
We were forced to leave the motel after 1 night if our 4 night stay because my father in law got rushed in for emergency surgery. We spoke to management the day we left and they said they would sort out a refund for us. A few days later we are told we will not be getting a refund as they dont offer them. We wouldnt be as upset if they didnt lie in the first place and lead us to believe we could have it.
Yöpyi 4 yötä syyskuussa 2023
The Tree Team vastasi 30.9.2023
Hi Adina, Thank you for your review from your stay, we are sorry to hear that you had to leave early due to your father having an emergency. Unfortunately in order for us to offer any kind of refund you would have to get in touch with Wotif, which is what our Manager advised to do upon check out. Unfortunately it does not look like you contacted Wotif to discuss with them the options for this. If you wanted to stay with us in the future, please call our reception to discuss this. We will happily be able to offer credits for a future stay with us. Kind regards

10/10 Loistava

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super helpful and friendly manager
Yöpyi 1 yön syyskuussa 2023
Team Tree vastasi 18.9.2023
Dear Caroline, Thank you for your wonderful review and feedback from your stay with us. We are so happy to see that our amazing manager was super helpful and friendly during your stay. We hope to welcoming you back in the future. Kind regards

8/10 Hyvä

Russell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Team Tree vastasi 22.9.2023
Thank you, Russell, for taking your time to leave us with a score from your stay with us, We hope to welcome you back next time you visit beautiful Narooma. Kind regards

8/10 Hyvä

Hon Nam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice stay
Functional motel. Next Woolworths. Adequate parking. Bed is comfortable, room is clean. Bath room sink is small. Bath room is functional but need some upgrading work. The owner is very friendly.
Yöpyi 1 yön elokuussa 2023
Team Tree vastasi 9.9.2023
Dear Hon Nam, Thank you for your review and score from your stay with us. We are so happy to see that the tree motel was a nice fit for your stay. We are planning on doing some updates to the tree in the future, so we really appreciate your feedback about the sink being too small. We hope to welcome you back in the future. Kind regards

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value for what I was after.
Yöpyi 1 yön syyskuussa 2023
The Tree Team vastasi 9.9.2023
Hi David, Thank you for your review and score from your stay. We are so happy to see that our property was a great value for you. We hope to see you next time you visit Narooma. Kind regarads

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Checkin smooth and efficient
Yöpyi 1 yön elokuussa 2023
The tree Team vastasi 9.9.2023
Hi David, Thank you for taking your time to leave us with a review and score from your stay with us. We are so happy to see that our check in was smooth and efficient. We hope to welcome you back in the future. Kind regards

8/10 Hyvä

Leslie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
The tree Team vastasi 9.9.2023
Hi Leslie, Thank you for taking your time to leave us with a score from your stay. We hope to welcome you back in the future. kind regards

10/10 Loistava

Joy

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Good value
Yöpyi 1 yön elokuussa 2023
Team Tree vastasi 25.8.2023
Thank you for your wonderful review and score. We hope to welcome you back in the future. Kind regards

6/10 OK

Angela

Yöpyi 1 yön elokuussa 2023
The Tree Team vastasi 11.9.2023
Thank you Angela for taking your time to leave us with your score from your stay with us. We would love to hear more about your stay with us so we can learn the steps of improvement that we need to take. To discuss more about your stay with us please contact us. We hope to welcome you back in the future. Kind regards

10/10 Loistava

MICHAL

Yöpyi 1 yön heinäkuussa 2023
Team Tree vastasi 4.8.2023
Thank you for your wonderful score. We are so happy to see that you enjoyed your stay with us. We hope to welcome you back next time you visit Narooma. Kind regards

10/10 Loistava

Marie-Claire

Matkusti perheen kanssa, Liikematkailija
Hyvää: Palvelut/mukavuudet
A lovely hotel, so well maintained. The curtains were drawn and the air conditioning turned on before our arrival - how thoughtful!
Yöpyi 1 yön heinäkuussa 2023
Team Tree vastasi 29.7.2023
Thank you for taking you time to leave us with a beautiful review and score from your stay with us. We are so delighted to see you enjoyed your stay with us. We hope to welcome you back next time you visit the beautiful blue mountains. Kind regards,

10/10 Loistava

Sherrie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great easy to book find and stay. Private clean and quiet. Thanks we will be back
Yöpyi 1 yön heinäkuussa 2023
Team Tree vastasi 24.7.2023
Hi Sherrie, Thank you for your wonderful review and score from your stay with us. We are so joyous to see we were easy to find & stay and that your stay with us was quiet and clean. We most definitely look forward to welcoming you back to the tree motel in the future. Kind regards

8/10 Hyvä

Trevor

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I did not necessarily like that it was a semi automated motel but it was OK. It would have been impossible to fill the kettle directly from the sink but we managed and I wonder how a big person might use the toilet given that the vanity unit was virtually in front of the toilet seat with not much room, The location during the day was very scenic and close to essential shops .
Yöpyi 1 yön heinäkuussa 2023
Team Tree vastasi 24.7.2023
Thank you for taking your time to leave us with your review and score from your stay. We are so happy to see that you enjoyed our location. At the tree motel we have plans to update the motel so we dearly appreciate your feedback regarding the sink and toilet. Keep your eye appealed on our social to get the latest updates of the tree motel. We hope to welcome you back in the future. Kind regards

10/10 Loistava

David

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely place to stop. Dated yes but still comfortable. The water pressure in the shower was amazing. Good clear communication between myself and staff. Definitely stay here again.
Yöpyi 1 yön heinäkuussa 2023
Team Tree vastasi 24.7.2023
Hi David, Thank you for your fabulous review and score from your stay with us. We are so filled with delight to see that you enjoyed our shower and our staff. We do have plans to update the Tree Motel in the future, So keep an eye out on our socials for when this happens. We look forward to welcoming you to the tree Motel again. Kind regards

8/10 Hyvä

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great overnight stay! Friendly & convenient.
Lovely stay. Friendly staff. Convenient and close to everything. Great overnight stay.
Yöpyi 1 yön toukokuussa 2023
The Tree Motel vastasi 7.6.2023
Thank you for your review and feedback. We are glad you enjoyed your stay with us and hope to welcome you back again in the future.Kind regards - The Tree Motel

10/10 Loistava

Gavin

Matkusti kumppanin kanssa
Hyvää: Siisteys
Old but comfortable
Yöpyi 2 yötä toukokuussa 2023
The Tree Motel vastasi 7.6.2023
Thank you for your review and feedback.We have passed on your feedback to the team.Kind regards - The Tree Motel