Horrible experience. The hotel's website only clearly specifies that the hotel is pet friendly. When we arrived, we could not stay in the upgraded hot tub room that we reserved because the "room" was not pet friendly. When the room is pet friendly, that is clearly shown on the web site next to the room. When a room is not, there is no clear label. So after our long drive, we were informed that we had to change rooms. The room we were set up with was dirty. There was dog urine on the bathroom door. The ice tray, and bucket had dirt and other grime on the surface. Also, there are no coffee makers in the room. Additionally, the desk clerk for breakfast eye balls you the entire time you are eating and makes the experience very uncomfortable. The night clerk was the only positive experience. However her positive was heavily out weighed by all of the other negatives.