The manager Mary is SO KIND, so helpful! A real pro. I have to give her credit. This place is very disappointing to drive up to. Kind of run down and not what I was expecting. However, we asked and were given a main floor room instead of 2nd floor because of all our luggage. Room #3 is newly remodeled and in perfect condition. It is not plush - very basic. But to a good standard. I would recommend some hooks behind the front door, and in the bathroom to hand things. The bed was actually OK - comfortable. Mary brought us extra blankets which was kind. Unfortunately it was very cold and rainy when we arrived and the weather didn't change. We left the next day, even though we had booked a 2 night stay. We could not handle the weather. Please be aware the weather system here is DIFFERENT than the rest of New Zealand we experienced on our 12 day trip. You really need WARM clothes, gloves, hats, rain gear, warm coat, etc. We were not prepared. Alpine Chalets sounds so cozy, fun, friendly, etc. Instead we found it rather desolate in the Spring. Very basic. I believe this place is getting renovated.
