New Florence Hotellit

”We arrived late to a friendly staff member who quickly gave us access to our room. It was extremely clean and the breakfast was great. Staff was friendly and greeted us in the hallways. We highly recommend this place!”

”Very good”

”Our only complaint was that the tv in our room wasn’t working. Everything else was fine.”

”We had a nice stay, room was clean”

”Everything was great”

”As soon as I pulled into the parking lot I knew this was going to be bad. There were no other cars in the parking lot and I thought the hotel was abandoned. The one staff person I saw was nice, but the hotel was terribly dated. ”

”Beautiful rooms!! Staff fabulous. Clean Great getaway!!”

”Nice place could’ve been a little cleaner Breakfast was good”

”Room was clean. Parking was free. Staff was great.Thank you.”

”Needs a major upgrade, strange smell in the entire hotel. Very dated ”

”Didn't use gym. Food was cold instead of hot”

”Everything was ok if you just need somewhere to stay”

”I had 7 rooms booked for my touring band. We checked in late (after 11pm) after our show near Pittsburgh. Debbie, behind the desk for the night shift, was awesome, friendly, and helpful, when checking us in late in the evening. She was also quite sociable (and funny) while a few of us hung out in the lobby, late night. The rooms were fine. Clean and comfortable. In the morning, my phone started blowing up with texts from my band members saying there was no hot water. Several members called...

”super clean, super friendly and helpful staff. ”

”Room was clean and inviting.”

”Perfect place to stay while visiting the University. It has a pool that is heated. A restaurant with a bar(and excellent bar staff!) with good food(they also offer breakfast for $8) . On Saturdays the have a live band from 7-10pm. The renovated rooms are nice with good amenities. The hotel staff was extremely nice and helpful! the only issue I had was with the size of the bathroom and shower area was really small. Other than that, it was a good experience”

”Very disappointed by my experience. When I checked into the room, I was told there would be an additional $50 charged to my card in case of damages that would be refunded the next day, which is fine, however it took 3 days for the money to be refunded. The bathroom was not clean, and it had hair and used toiletries from the previous guests. The breakfast selection was very limited and of low quality, and I noticed in the dining area that one of the food related certifications framed on the wall...

”Nice room for it's price. Bathroom was really cold, but it was minor thing. Clean spacious room.”

”I have high expectations however if was decent enough to sleep and the staff was very polite and that itself goes along way.”

”Room was clean. Within walking distance if restaurants and shops”