New London Hotellit

”Great customer service, responsive and quick to serve.”

”Needs major overhaul”

”Staff is always very helpful and friendly!”

”Upon arriving at front desk you are greeted by a friendly and respectful owner. Located in a quiet area, rooms are clean and beds are very comfortable for a goodnights sleep. Wi-Fi available, fridge and microwave, no breakfast but you are close to services close by.”

”I would stay at the Hampton Inn in the future.”

”As usual at Holiday Inn Express, our room was very clean! Our room was very spacious and the bathroom was very nice!”

”Our rooms were never cleaned after three days they still we’re not cleaned. We had to ask for more towels. The bathtub faucet fell off and the room phone did not work. Nothing was changed after we notified staff. I guess you get what you pay for.”

”Glass window was cracked. No pillows on the bed. The toilet was loose where it connected to the floor.”

”The front garbage can at entrance was overflowing. I know this is due to people being too lazy to walk right inside but it did need to be addressed.”

”Everything went well”

”Nice rooms staff at tje front desk has ni customer service skills at all !”

”Super great staff. Very helpful. The room was very clean, but shows wear. This is an older building. Easy parking. Very safe. Breakfast was very carb oriented. Cereal, toast, muffin, pancakes. No protein. No alternative milk product - like oat or almond milk. Great coffee. The price was right for a stopover on the way home.”

”It was okay for just spending the night. The beds were clean. Breakfast is good. It does not have an elevator so be ready to carry your luggage upstairs. It is hard to park. Our shower was dirty and towels had stains. Trash on the hall floor was there from Friday to Sunday. Road noise from I 85 is loud and we could hear people talking outside past midnight. Both ladies working the desk were kind and helpful.”

”Loved the evening staff and cleanliness. Pool and gym times are amazing for our work schedule as we travel. The morning staff was not as friendly as the nighttime- specifically Ms Karen who was wonderful. The coffee machine was delicious, keep this please. The cleanest hotel by far that we’ve stayed at in the area from Kannapolis to Concord. The breakfast was ok- but the staff very loud videos while we tried talking over coffee and the eggs were way too runny to try to eat. But overall great...

”Security is at an all-time low at this location. The peephole looks good from the outside of the door. However, there is only one entrance lock, no secondary lock, room is located outside without safety of being enclosed in main building, room has an offending odor. I immediately canceled reservation after only being in room for 3 minutes - clerk understood my complaints, but did not offer substitute solution. A disappointing example of Wyndham hotels. Joseph Higginbottham”

”Clean hotel, helpful and friendly staff, and a pretty good breakfast.”