Sisätilat

Arvostelut: Old 77 Hotel

4 out of 5
Old 77 Hotel
535 Tchoupitoulas Street, New Orleans, LA

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 839 kautta 1765 arvostelua" "
Arvosana 8 - Hyvä. 443 kautta 1765 arvostelua" "
Arvosana 6 - OK. 248 kautta 1765 arvostelua" "
Arvosana 4 - Huono. 129 kautta 1765 arvostelua" "
Arvosana 2 - Hirveä. 106 kautta 1765 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tara

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great rooms, walkable to restaurants & shopping
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Rachel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great even the ghost that lurked around my room
Yöpyi 6 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Rachel, I'm so glad you enjoyed every aspect of The Old No. 77 Hotel, including our friendly ghosts! They add that historical charm and hospitality out of this world if you get what we mean! I can't wait to welcome you back soon!

10/10 Loistava

Shay

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s definitely a different type of hotel room. Not no ordinary basic hotel room!! It’s unique and spacey! I very much enjoyed the hotel. I just wish I could have had a tub, which I booked the room with one in it. I received one with a handicap shower.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 22.5.2024
Shay,Thank you so much for sharing your experience! Each detail was thoughtfully chosen to capture the vibrancy of our city. I could not be happier that you embraced the unique New Orleans charm of our hotel. However, I regret that your room did not have the tub you were looking for and I assure you we'll always do our best to accommodate our guests' requests. If you'd like to discuss your stay further, please don't hesitate to reach us directly. I look forward to welcoming you back soon!

10/10 Loistava

Allison

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a cute hotel!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 22.5.2024
Allison, I could not be happier that you found our hotel cute! We strive to capture the essence of New Orleans in every aspect of our hotel, from the art on the walls and chandeliers to our Southern Hospitality and dining options! I'm pleased that you appreciated this and I'm already looking forward to your return.

10/10 Loistava

Alease

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very polite and friendly. I enjoyed my stay and hope to come to visit again real soon. Thank you, A
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Alease, I'm elated to read your review! At The Old No. 77 Hotel, we take immense pride in embodying the spirit of New Orleans in every aspect of your stay, from our historic brick walls adorned with local art to our warm southern hospitality. I couldn't be happier that you enjoyed this, and I can't wait to welcome you back for another exceptional stay!

8/10 Hyvä

Leah

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cool decor, huge rooms.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 21.5.2024
Leah, It's wonderful to hear that our design inspired by the spirit of New Orleans resonated with you! I'm also glad that you found our rooms spacious and that you enjoyed your stay. I look forward to welcoming you back soon!

10/10 Loistava

Terese

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Everything was beautiful but rugs in the halls need shampoo, rooms has a lil musty order. Check the bugs was on one But everything beautiful
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Terese! I could not be happier that you found everything to your liking and that you had a perfect stay at The Old No.77 Hotel. I'm also pleased to say that your only concern will be addressed promptly as we've been planning to replace our carpets, they'll soon be installed so each of corner of our hotel reflects the charm of New Orleans. Looking forward to exceeding all your expectations during your next visit!

10/10 Loistava

Kathy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I can’t think of anything we didn’t like! Wonderful experience!
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 20.5.2024
Thank you for your kind words! I'm glad that everything was perfect during your stay at The Old No. 77 Hotel! I hope your stay was filled with the vibrancy of our city and that you got the most out of your New Orleans trip. I can't wait to welcome you back soon for another fantastic experience!

10/10 Loistava

Stephen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love this place! GREAT staff, helpful and efficient! My new go to hotel in New Orleans!!!
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Stephen, I'm so glad you could enjoy the vibrancy of New Orleans during your stay at The Old No.77 Hotel. We're honored to be your go-to spot in our city and I could not be happier that our staff made your time with us even more pleasant. I can't wait to welcome you back soon!

10/10 Loistava

Sergio

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are a bit dark but very pretty
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Sergio! I'm so pleased that the ambiance of our hotel resonated with you. Every corner of our hotel is designed to reflect the spirit of The Big Easy, so "very pretty" is indeed what we're going for. We'll consider your comments about lighting to ensure ultimate comfort. Thank you for choosing us and I can't wait to welcome you back!

10/10 Loistava

Heather

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff is amazing especially Raven and Kyona!
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 14.5.2024
Heather, I'm so glad to hear that you had a wonderful stay and that Raven and Kyona left such a positive impression on you. They truly embody the warmth and hospitality that we strive for at The Old No. 77 Hotel. We're fortunate to have them on our team, and I'll be sure to pass along your kind words to them. We can't wait to welcome you back for another fantastic stay!

10/10 Loistava

Roderrick

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this property. The GM was amazing and connected with me personally on concerns.
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 13.5.2024
Roderrick, I could not be happier that you loved your stay at The Old No. 77 Hotel and that our General Manager provided exceptional service to you. I'm sure you had a stay filled with New Orleans charm and I can't wait to welcome you back for another amazing stay!

2/10 Hirveä

donna

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Downstairs lobby was very inviting and ambient but carpets in hotel were disgusting
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Donna, I'm delighted to hear that you found our downstairs lobby inviting and ambient, capturing the unique charm of New Orleans. We take great pride in creating a welcoming atmosphere for our guests. I want to assure you that we are in the process of replacing our hallway carpets shortly to ensure a pristine environment throughout the hotel. I appreciate your feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

4/10 Huono

Kera

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would not recommend. Would not return.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 15.5.2024
Kera, I’m disheartened that your stay fell short of your expectations and I regret any inconvenience you experienced. We’ve noted your comments on your previous review and will address them with our team as we aim to provide exceptional experiences infused with the spirit of New Orleans. If you would like to discuss your concerns further, please don't hesitate to reach out to us directly. I appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 OK

Kera

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The downstairs lobby and restaurant were really cute and charming. We stayed on the second floor and it was filthy. The carpet in the hallway was covered in stains. The floor was so creaky everywhere you walked. Our room was not at all like the deluxe room pictured at booking. We had a “window” to a brick wall. The room was dimly lit and I couldn’t see to put my makeup on. The floor made so much noise when you walked around the room. We could hear the floor creaking in the room next door and outside in the hallway. The tub was soft and felt like it was going to break when stood in. The room and bathroom were filthy. The bed/bedding was subpar and had a flat sheet instead of a fitted sheet. The AC never got below 70 even though we set the temp at 65. There was no coffee or mini fridge in the room. There was a virtual concierge that never texted back when messaged. We were also over charged with $800 in fees that should have only been $300 deposit fees for the three rooms. Would not recommend. Would not stay again.
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Kera, Thank you for sharing your feedback with us. I'm delighted to hear that you found our downstairs lobby and restaurant charming. However, I'm deeply disappointed to learn about the issues you encountered during your stay. Providing a clean, comfortable, and enjoyable experience for our guests is our top priority, and I regret that we fell short of your expectations this time.Rest assured, we take your concerns seriously, and we will address them promptly with our team for improvement. I'm pleased to inform you that our hallway carpets will be replaced shortly to ensure that every corner of our hotel reflects the beauty and vibrancy of our city. Additionally, while our rooms don't have refrigerators or microwaves, we do have an on-site café and a restaurant for your convenience.I've also noted your comments about our service and maintenance concerns, and we will address these with our team to ensure that each guest enjoys the excellent hospitality we're known for. Regarding the discrepancies in fees, I deeply regret any confusion or inconvenience caused, and I'm glad that our team was able to promptly resolve this matter. If there's anything else we can help you with, please don't hesitate to reach out to us directly. I genuinely hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay.

6/10 OK

Xinyi

Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 15.5.2024
Xinyi, Thank you for taking the time to share your feedback. While I’m glad you had a positive experience, I regret that not all aspects of your stay hit the mark for you. I’d appreciate the chance to learn more about your stay. Please don’t hesitate to contact us if you’d like to discuss your experience further. I hope to have the pleasure of welcoming you back in the future to experience more of the unique charm and hospitality of New Orleans.

10/10 Loistava

MARK

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful boutique hotel with a true NOLA vibe. Plank floors, exposed brick walls, great decorations. Centrally located and walkable to the Quarter and most neighborhoods. $35 taxi from/to airport set up by front desk. Staff is very accommodating, especially Victoria. A favorite stay of ours.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 10.5.2024
I’m pleased to hear that you enjoyed the unique charm of The Old No.77 Hotel and that our NOLA vibe resonated with you. From the plank floors to the exposed brick walls and the eclectic decorations, we aim to immerse our guests in the authentic spirit of New Orleans.I’m glad that you found our location convenient and that you were able to explore the Quarter and beyond on foot. It's wonderful to know that our staff, especially Victoria, provided you with exceptional service and made your stay memorable. Thank you for making us a favorite stay of yours! I can't wait to welcome you back for another unforgettable visit!

10/10 Loistava

William, Troy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome historic hotel. Love the industrial- steampunk vibe if the room. Great lobby bar and restaurant. Easy walk to points of interest, bourbon street, wine stores, and groceries under 1/2 mile. WINO wine tap room on the next block was a hit for the group. Tons of dining and entertainment options within a few blocks. Definitely a new base of OPS for me in NOLA
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 10.5.2024
William, Your review of The Old No.77 Hotel is perfect! Thank you so much for sharing this. I'm overjoyed that you could explore the best of New Orleans while staying with us and I look forward to welcoming you back for more adventures in our vibrant city!

8/10 Hyvä

Sandy

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really cool hotel and amazing restaurant! Lots of charm, including squeaky floors. Room was very comfortable and the hotel is in a great location. Some of our electrical outlets didn’t work and we never got housekeeping service even though we specifically requested it.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 10.5.2024
Sandy, I appreciate your review of The OId No.77 Hotel and I'm glad that you appreciated the New Orleans spirit in each corner of our hotel. Providing excellent facilities, and prompt and attentive service is of utmost priority to us. Please know we've noted your feedback and we'll address it with our maintenance and housekeeping teams for improvement. I look forward to welcoming you back for an even more enjoyable experience infused with the magic of NOLA.

4/10 Huono

Ariel

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The lobby area and rooms at this property are fine and as advertised. The hallways and elevator areas, however, are in a truly shameful state, torn, filthy and covered in stains. If I had seen that before booking, I would not have booked this hotel. When I raised this issue with reception, there was minimal interest in my feedback. They told me that they were going to renovate it but at nearly $400 per night, I felt misled by the Hotel's online photos and not heard by their staff.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 13.5.2024
Courtney,Thank you for taking the time to share your feedback with us. I appreciate your insights, and I'm genuinely disappointed to hear that your recent stay did not meet your expectations.While our resort's design as a walking village aims to preserve the natural beauty of our grounds and provide a serene environment for our guests, I understand that our transportation policies may not have aligned with your preferences. We're committed to providing efficient shuttle services and we’ll consider your comments to ensure an even more convenient experience. Regarding your booking, I regret any confusion that may have occurred and appreciate your patience as our team swiftly addressed the issue.On a positive note, I'm thrilled to inform you that exciting renovations are in the works for the fourth quarter of this year. These renovations promise an elevated atmosphere that reflects our commitment to providing exceptional hospitality. If there's anything further we can assist you with, please feel free to reach out.

6/10 OK

thomas

Hyvää: Palvelut/mukavuudet
Cool place but…. The bartender had no personality and barely smiled. The front desk agents were super nice. I was a little annoyed to be charged a $15 fee for wifi access and $40 fee for early room access. I get that i didn’t have to choose those but many hotels I’ve stayed in would never change for either of those. The carpet in the 2nd floor hallways was stained in many many places up and down the hallways. the old wood floors in my room had glitter in them… lots of glitter. Too bad that such a hip overall design and vibe was ruined by poor upkeep.
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 9.5.2024
Thomas, I appreciate you sharing your feedback with us. I’m glad that you found our front desk agents super nice; providing warm Southern hospitality is what we do best! I’d like to clarify that our resort fee, which is displayed on our website and third-party booking sites, covers not only wifi access but many other wonderful amenities to enhance your stay. From loaner bikes, exclusive access to top-rated New Orleans tours, on-site restaurants, and an art gallery to a fitness center equipped with Peloton bikes, among other offerings. I’m also disheartened to hear about your experience with the bartender and the carpet in the hallways. Rest assured, we're committed to providing pristine accommodations and excellent service, and we'll address these concerns promptly. I’m excited to share that we'll be replacing the carpets soon, ensuring an inviting atmosphere throughout the hotel.I hope you'll give us another chance to impress you with our hospitality and the improvements we're making. I look forward to having the chance to exceed your expectations during your next visit. Should you have any further concerns, please don’t hesitate to reach out to us directly.

8/10 Hyvä

Rachael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at Old 77 were incredible!!
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 7.5.2024
Rachael,I'm thrilled to hear that you had a great experience with our staff at The Old No.77 Hotel! It's wonderful to know that their dedication made your stay exceptional. I'm glad that our team could showcase the warmth and hospitality of New Orleans during your visit. We can't wait to have you back for another memorable stay!

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 9.5.2024
I'm absolutely thrilled to receive such positive feedback from you! Knowing that our team's seamless collaboration enhanced your experience is truly rewarding. At The Old No. 77 Hotel, we take immense pride in embodying the spirit of New Orleans in every aspect of your stay, from our historic brick walls adorned with local art to our warm southern hospitality. I couldn't be happier that you enjoyed this, and I can't wait to welcome you back for another exceptional stay, filled with the irresistible charm of New Orleans!

2/10 Hirveä

Tammy

Matkusti perheen kanssa
The hotel rented us a room directly across from a nightclub that was open until 4am with patrons leaning on our window talking and yelling. It became clear that staff was well aware of this issue with the room yet it was still being rented. They did offer ear plugs. Unfortunately ear plugs and two phone sound machine apps did nothing to stop the loud noise to allow us to sleep.
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 7.5.2024
Tammy, I'm disheartened to hear about the disturbance you experienced during your stay. It's disappointing to learn that the room's location impacted your rest. We always aim to ensure our guests have a comfortable and enjoyable stay, and I regret we fell short in this instance.In the vibrant rhythm of New Orleans, I understand the importance of a peaceful night's rest. We'll take steps to address this and ensure that future guests can fully embrace the enchanting atmosphere of our city without disruption. I hope we have another chance to exceed your expectations in the future. Until then, may the soulful melodies of New Orleans carry you through your travels.

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cool eclectic vibe with all the amazing artworks and the Art O Mat machine! Nice, helpful people working there---rooms are nice, easy parking right across the street---great area for walking and site seeing.
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 7.5.2024
I'm glad you appreciated the artistic touches throughout our hotel; every corner is thoughtfully designed to capture the vibrant spirit of the city.Your kind words about our staff mean the world to us. Southern hospitality is ingrained in everything we do, and I'm thrilled that you felt welcomed at our hotel.It brings me joy that you found our rooms comfortable, our location ideal for exploring the city, and our parking convenient.I can't wait to welcome you back to The Old No.77 Hotel again soon for another memorable stay!

10/10 Loistava

Jessica, Miami

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was a bit dark as there wasn’t much natural light but everything was great.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 15.5.2024
Thank you for sharing your experience, Jessica! I'm pleased that you enjoyed your stay with us. At The Old No.77 Hotel, we strive to infuse every aspect of our guest experience with the vibrant charm of New Orleans. While I'm glad that everything else was great, we'll certainly take note of your feedback about the natural light in the room. Your comfort and satisfaction are our top priorities, and we'll explore ways to enhance the ambiance in that regard. I can't wait to welcome you back for another delightful stay in the heart of NOLA!

10/10 Loistava

Steve

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was beyond convenient for everything we wanted to do
Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 3.5.2024
Steve, I'm absolutely thrilled that our hotel exceeded your expectations and provided you with such convenience during your visit! Being just steps away from the French Quarter and other iconic New Orleans attractions truly adds to the allure of staying at The Old No. 77 Hotel. I'm delighted that you enjoyed our amenities and facilities, and I can't wait to host youagain for another unforgettable experience filled with the unique charm of our city.

10/10 Loistava

Emma

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel. Easily walkable and very clean. Would definitely come back!
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 2.5.2024
Emma, I appreciate your kind words and I'm excited that you're already thinking about your return! Walking is one of the best ways to explore the vibrant streets of New Orleans, and I'm glad that our location allowed you to do just that. If you ever feel like switching up your exploration style, we also offer loaner bikes for our guests to enjoy a different perspective of the city. I look forward to welcoming you back for another memorable stay at The Old No. 77 Hotel!

8/10 Hyvä

Drew, Rochester

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is in a great location--walkable to most things you'd want to do. Staff is courteous and helpful. Property has a very cool vibe, being a converted commercial property. The only knock we have against it is the "Deluxe" room we were in. A small, interior room with no windows, and the wood floor creaked very loudly. Other than that, comfortable.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Drew, I appreciate your kind words about our location. We indeed provide easy access to the best of the city, which makes us the perfect place to get an authentic NOLA experience. I'm also glad that you appreciated the charm of our hotel and I want to assure you that we've noted your feedback regarding our interior rooms. I understand that interior rooms may not have been what you were looking for as they were designed with our planet nomads in mind. These rooms aim to provide complete tranquility and light regulation so guests can follow their own rhythm. For future reference, please know we'll be delighted to accommodate your preference for a room with a window. The description of each room includes the type of window available so you can choose the one that best fits your needs. Should you have any doubts, we're just a call or message away of making your stay perfect. Can't wait to welcome you to The Old No. 77 Hotel soon!

10/10 Loistava

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 3.5.2024
Stephanie, I'm so glad you had a perfect stay at The Old No.77 Hotel and I can't wait to welcome you back for more jazzy moments in The Big Easy!

8/10 Hyvä

Selen

Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 22.5.2024
Selen, Thank you so much for sharing your rating! I'm overjoyed that you had such a wonderful visit. I hope your trip was filled with jazzy moments and all the vibrancy of New Orleans. I look forward to welcoming you back to The Old No. 77 Hotel.

6/10 OK

Sarah

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
The property was in a good location to reach the French Quarter. However one of the rooms in my reservation had such an overpowering smell of mold that we needed to move to another room. Guests at the resort pulled the fire alarm in the middle of the night and the hotel did not address the evacuation with guests even though it was 1:30AM.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 3.5.2024
Sarah, Thank you for sharing your feedback with us. I'm pleased to hear that you found our hotel's location convenient for exploring the French Quarter. We aim to provide guests with an authentic New Orleans experience, and I'm glad that our location contributed to that. However, I regret to hear about the challenges you faced during your stay. Rest assured, we take all feedback seriously, and we're committed to addressing any concerns to ensure a more enjoyable experience for our guests in the future. I appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay at our hotel.

8/10 Hyvä

Brian

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quaint, interesting, comfortable feeling.
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 1.5.2024
Thank you kindly for sharing your experience with us! I'm delighted to hear that you found our hotel to have a quaint, interesting, and comfortable feeling. It's our aim to infuse every corner with the unique charm and character of New Orleans, ensuring our guests feel right at home in the heart of the Big Easy. I hope to have the pleasure of welcoming you back to The Old No. 77 Hotel for another memorable stay soon.

8/10 Hyvä

Kristin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fun atmosphere with art and comfortable lobby
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 1.5.2024
Kristin, Fun, artsy, and comfortable! A great description of The Old No.77 Hotel. I'm thrilled that the art in each corner of our resort resonated with you and that we could be a great home away from home to explore the vibrancy of New Orleans. I look forward to welcoming you back!

10/10 Loistava

Jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband & I travel to New Orleans anywhere from 5-15 times every year for work and recreation. This particular trip we attended Jazz Fest & we chose to stay at The Old No. 77 Hotel. This amazing boutique hotel in the Central Business District is located next to The French Quarter, so if shopping & eating in The Quarter is on your to do list, then you’re in luck because this Hotel puts you in the perfect location for both! Located inside The Old No. 77 is Compère Lapin restaurant. This French & Caribbean restaurant is home to award winning chef Nina Compton. This restaurant & chef have received too many awards to even mention in this review!! This was actually the second time we stayed in the King Room which is a spacious 355 square foot room with amazing wood floors, mini fridge, safe and a nice mini honor bar. The fridge & safe are nicely tucked away in a beautiful antique style dresser that lends a more aesthetic appeal to the room that I absolutely loved! The attention to detail that Old No. 77 has taken is outstanding as it has an artistic design that captures New Orleans charm & character perfectly in my opinion! On this trip we arrived into town early & they did everything to accommodate us. While we waited in the cool, artistic bar & lobby Raven at the front desk went way out of her way to help us! I honestly can’t wait to go back to Nola again soon because we will absolutely be staying at The Old No. 77
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 1.5.2024
Wow! It sounds like you had an incredible time at The Old No. 77 Hotel during your recent visit to New Orleans for Jazz Fest. Your review encaptures the essence of our hotel perfectly and every sentence makes it glow. I'm overjoyed to hear that our boutique hotel provided the perfect location for your activities, with its proximity to both the Central Business District and the French Quarter. It's fantastic that you enjoyed dining at Compère Lapin, and we're proud to host such a renowned restaurant with award-winning chef Nina Compton.Our King Room sounds like it suited your needs perfectly, with its spacious layout and charming amenities. I'm so pleased that you appreciated the attention to detail in our design, capturing the essence of New Orleans charm and character. It's our goal to create a welcoming and aesthetically pleasing environment for all our guests.I'm glad that our team, especially Raven at the front desk, went above and beyond to ensure you had a comfortable and enjoyable stay. I can't wait to welcome you back to The Old No. 77 Hotel for more jazzy moments!

8/10 Hyvä

Saylor

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
I enjoyed my stay overall at the Old 77, with two factors being a large influence. The first being the $20 food/beverage credit through Expedia, as there was a restaurant on sight. The second factor was the lowest cost for parking for the area hotels. The hotel itself was older with features such as antique wood flooring that creaked with every step someone took. Such features were not clearly relayed in the description when I originally booked the property.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 1.5.2024
Saylor, It's wonderful to know you enjoyed your stay at The Old No.77 Hotel and that you could take advantage of the credit to enhance your stay. I'm sure you enjoyed delicious coffee and pastries at Tout La and a fusion of Caribbean and New Orleans cuisine at Compere Laping. I'm also pleased that you found our parking convenient, having it just across the street is indeed a privilege, even more in our city as vibrant as ours. However, I regret that some aspects of our hotel did not exceed your expectations and we'll consider your comments for improvement. Can't wait to welcome you back for more adventures soon!

10/10 Loistava

Rena

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the high celings in the rooms and the overhead fan
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Rena, I love that you appreciated the decor and architectural choices that make The Old No.77 Hotel so unique. I'm sure your stay was filled with the energy of New Orleans and I hope it stays with you until your return. I'll be looking forward to welcoming you back!

10/10 Loistava

Ashley

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the welcome txt to the greeting when I checked in this was one of the best experiences and cutest boutique hotels I’ve stayed at. The details are immaculate and the staff was hands down the friendliest I’ve ever experienced. I will stay here again no doubt
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 1.5.2024
Ashley, Immaculate! What a description. Thank you so much for your kind words. I'm glad that every aspect of your stay was wonderful and that our Southern hospitality shone brightly during your stay. We're also honored to be considered one of the best boutique hotels you've visited. I look forward to your return to The Old No.77 Hotel. A little secret, New Orleans is already calling your name.

10/10 Loistava

Malia

Hyvää: Siisteys
.
Yöpyi 1 yön huhtikuussa 2024
Julius vastasi 29.4.2024
Thank you for choosing to stay with us and for sharing your feedback

8/10 Hyvä

Cynthia Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was quite artsy. The room was clean. It was nice having a coffee shop in the lobby but I would have liked to have a coffee maker in the room. All of the staff we encountered were friendly. Parking is expensive if you go through the hotel so we found our own free parking.
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 25.4.2024
Cynthia,Your feedback sounds as good as a jazzy melody! Each corner is designed to reflect the vibrancy of New Orleans and I could not be happier that you enjoyed the artsy ambiance of our hotel. I'm also glad to hear that Tout La enhanced your stay even further and we'll consider your feedback about the in-room coffee maker. Your kind words about our staff are appreciated. I look forward to welcoming you back to The Old No. 77 hotel soon!

6/10 OK

Hunter

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Love this property and we stay here every time we visit New Orleans! Unfortunately, the checkout clerk this time insisted on adding a "cleaning fee" to our bill because we brought our dog. We were there for one night and made no mess. The hotel property states they are pet friendly, but beware of these hidden fees. The clerk was rude and was unable to show me on the website where they disclosed this fee. Don't bring your pets here.
Yöpyi 1 yön huhtikuussa 2024
Old 77 Hotel vastasi 24.4.2024
I'm really sorry to hear about your frustrating experience. It sounds like you've had such wonderful stays at this property in the past. Your feedback is valuable, and hopefully, it prompts the hotel to reassess how they communicate their pet policies and charges in the future.

8/10 Hyvä

Aimee

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the location
Yöpyi 1 yön huhtikuussa 2024
Julius vastasi 23.4.2024
We're thrilled to hear that you loved our location! Thank you for sharing your excitement with us. Our prime location is one of our greatest assets, and we're delighted that it added to the enjoyment of your stay. We're passionate about providing our guests with the best possible experience, and knowing that our location contributed to your satisfaction is incredibly rewarding for us. We hope to welcome you back again soon for another fantastic stay!

6/10 OK

BAICHUN

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Location is good. I didn't like that there were no windows in room and safe did not work.
Yöpyi 2 yötä huhtikuussa 2024
Julius vastasi 23.4.2024
I'm truly sorry to hear about your disappointment with the lack of windows in the room you reserved and the issue with the safe not working.Your feedback is invaluable, and we will take immediate steps to address these concerns to ensure they are rectified for future guests. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future

10/10 Loistava

EDWARD

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Front Desk vastasi 21.4.2024
Thanks for staying with us. We appreciate your feedback!

6/10 OK

Ellen

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 18.4.2024
Ellen,Thank you for your feedback and for allowing us to be your home away from home in the Crescent City! While I'm glad you had an overall positive experience, I regret that some aspects of your stay did not hit the mark for you this time. I'd appreciate the chance to learn more about your stay and provide you with the exceptional experience you deserve. Should you have any further feedback, please don't hesitate to reach out directly! Until next time, keep the jazzy vibes of New Orleans with you!

6/10 OK

Jennifer

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Property was great!
Yöpyi 1 yön huhtikuussa 2024
Julius vastasi 15.4.2024
Thank you for your rating.

10/10 Loistava

Angie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love this property! The staff is wonderful and helpful. It’s very convenient to almost everything. The only downside is the noise. Bring some earplugs or a box fan and it’s fine.
Yöpyi 2 yötä huhtikuussa 2024
Julius vastasi 15.4.2024
It sounds like you've found a gem with that property! Having helpful staff and convenient amenities can really enhance your living experience. I can understand how the noise might be a downside though. It's great that you've found some solutions like earplugs or a box fan to help mitigate it. Finding ways to make your space more comfortable can definitely make a big difference.

10/10 Loistava

Sandra

Nice hotel and staff
Yöpyi 2 yötä huhtikuussa 2024
Julius vastasi 15.4.2024
I'm thrilled to hear that you had a great experience at the hotel! Having friendly and attentive staff can truly make a stay memorable. Here's to many more wonderful stays in the future!

10/10 Loistava

Mackenzie

Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Mackenzie, 'm glad you had a perfect visit and I can't wait to welcome you back to The Old No.77 Hotel soon. May your beignets always be perfect and may the vibrancy of New Orleans accompany you until your return!

10/10 Loistava

Starla

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you-we had a great time. It’s eclectic and the communication was great-
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 9.4.2024
Your kind words mean the world to us! I'm pleased to hear that you had a great time soaking in the eclectic vibes of our New Orleans-inspired hotel. I can't wait to have you back to experience more of the unique charm and hospitality of The Old No.77 Hotel!