Sisäänkäynti

Arvostelut: Ramada by Wyndham Metairie New Orleans Airport

3 out of 5
Ramada by Wyndham Metairie New Orleans Airport
3400 S I-10 Service Rd W, Metairie, LA

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 378 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 270 kautta 1002 arvostelua" "
Arvosana 6 - OK. 144 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 108 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 102 kautta 1002 arvostelua" "

7,8/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,2/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

David

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Second time I’ve flown Spirit and here I am three hours delayed
Yöpyi 1 yön toukokuussa 2024
kpm vastasi 17.5.2024
Hi David, This review is for RAMADA, not SPIRIT...hopefully, you got to where you were going.

8/10 Hyvä

Jeanne, Hattiesburg

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
It was an average hotel stay. Nothing special or extra but nothing bad.
Yöpyi 1 yön huhtikuussa 2024
ASC vastasi 13.5.2024
Hi Jeanne, thank you for the 4/5 rating and thanks for choosing Ramada.

8/10 Hyvä

Timothy

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stay was ok but construction all around it
Yöpyi 1 yön toukokuussa 2024
ASC vastasi 13.5.2024
Hi Timothy, thanks for the 4/5 rating. We are happy to hear that you enjoyed your stay with us.

8/10 Hyvä

Evelyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No free breakfast since IHop is connected but they did have coffee in the mornings......Room was clean bathrooms remodeled...Very cute hotel for a Ramada in. Only thing is the fitness room was not the best. Old equipment and some of it was broken. Pool was green (May in New Orleans ..... so swim weather.) Other than that we would stay there again. Oh but there do have door stoppers on the outside of the hotel doors....weird. And if it falls while the door is shut you will NOT be able to get out of your room.....had to call the front office and it was due to the door stopper.
Yöpyi 1 yön toukokuussa 2024
kpm vastasi 10.5.2024
HI Evelyn an thank you for your positive review! We are so sorry about the door stopper...and have already tightened the mechanism...I guess we just never want our guests to leave! haha!Thanks again and come back and stay again soon!

4/10 Huono

Taylor

Matkusti perheen kanssa
We experiment slow draining in the tub, sink and toilet. The water wouldn’t get hot unless we turn the tub water on first and then the sink water would become hot. The front desk only send maintenance. No one offered accommodations for our stay. Thank God we were only staying two nights.
Yöpyi 2 yötä huhtikuussa 2024
kpm vastasi 7.5.2024
Hi Taylor, we are so sorry you did not have a great experience at our property.

2/10 Hirveä

Jhonny

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
ASC vastasi 6.5.2024
Our apology your experience was a negative one.

4/10 Huono

Ian

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Spotty internet, noisy building and hallways, mildew couch, non draining sinks, very nice staff.
Yöpyi 4 yötä huhtikuussa 2024
ASC vastasi 6.5.2024
Our apology your experience was a negative one.

10/10 Loistava

Chelsea

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Likes: comfy bed, ajoining ihop. Hot shower. Pool looked decent. Dislikes: the hotel smelled like drugs and gasoline. The room was a bit run down, but an ok place to stay for just a night if you are tired
Yöpyi 1 yön huhtikuussa 2024
kpm vastasi 3.5.2024
Hi Chelsea and thank you so much for your positive review. We do know that our property is a little older; however, we do pride ourselves on CLEANLINESS & HOSPITALITY. Please come and stay again, thanks.

2/10 Hirveä

Jenny

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Property was in disrepair e.g.both the sink and tub didn't drain properly, there was mildew in the shower, pool was murky and there was a colony of live bugs swimming around by the steps.
Yöpyi 3 yötä huhtikuussa 2024
kpm vastasi 29.4.2024
We are sorry to hear your experience wasn't a pleasant experience...

8/10 Hyvä

Michael

Yöpyi 6 yötä huhtikuussa 2024
kpm vastasi 24.4.2024
Hi Michael, thanks so much for your 4 out of 5 review! We hope you enjoyed your time in our city and at our property. Please come and stay again soon!

10/10 Loistava

roy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The beds squeak. My companions bed sounded like a cat meowing when she sat on it or when she rolled over. We were in room 307. We didn’t mind, gave us another reason to laugh.
Yöpyi 1 yön huhtikuussa 2024
kpm vastasi 22.4.2024
Oh yikes! Well, thank you for finding the humor in the squeaking bed; however, maintenance has discovered the 'cat' and has taped her mouth shut. haha! Please come back and see us again soon.

4/10 Huono

Zandra

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The entire hotel smells awful. There is painting chipped and cracks throughout the rooms. The carpet is where the smell is coming from which is very outdated and needs to be removed. There was someone else hair all over the restroom. This is NOT a place for someone dealing with allergies at all.
Yöpyi 1 yön huhtikuussa 2024
kpm vastasi 18.4.2024
We are so sorry your experience at our property wasn't a positive experience. We are in the process of updating our flooring; however, we generally never have a complaint about cleanliness.

4/10 Huono

Nakia

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
I liked the price the rooms had a horrible. smell to them the carpet is outdated and needs to be replaced with hardwood floors
Yöpyi 1 yön huhtikuussa 2024
kpm vastasi 18.4.2024
We are so sorry your experience at our property wasn't a positive experience. We are in the process of updating our flooring; however, we are in agreement with carpet...no doubt!

10/10 Loistava

Rico

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Wonderful I’ll be back
Yöpyi 3 yötä huhtikuussa 2024
ASC vastasi 18.4.2024
Hi Rico. thanks for 5/5 rating. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.

8/10 Hyvä

Michael

Matkusti kumppanin kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Das ist güt
Yöpyi 8 yötä huhtikuussa 2024
ASC vastasi 16.4.2024
Hi Michael, thanks for the 4/5 rating. We are glad to hear that you enjoyed your stay with us.

8/10 Hyvä

Stanjuan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice property, centrally located between the airport and downtown. Great staff that was welcoming. Safe location with free parking.
Yöpyi 2 yötä huhtikuussa 2024
ASC vastasi 15.4.2024
Hi Stanjuan, thanks for the 4/5 rating. We are glad to hear that you enjoyed your stay with us.

8/10 Hyvä

Charlene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
kpm vastasi 15.4.2024
Thank you for your 4 out of 5 :-) We appreciate your review and your stay!

10/10 Loistava

Johnie Harolda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
kpm vastasi 15.4.2024
Hi Johnie, thanks so much for your 5 out of 5 review..we strive to make sure our guests have a great time and we are happy this was a pleasant stay. Come back and stay again soon.

8/10 Hyvä

Joan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
ASC vastasi 8.4.2024
Hi Joan thanks for taking the time to provide us with your feedback and are glad that you enjoyed your stay with us.

10/10 Loistava

Kirk

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel I’ve stayed here three or four times
Yöpyi 1 yön maaliskuussa 2024
ASC vastasi 8.4.2024
Thank you for taking the time to provide us with your feedback Kirk. We are happy to hear that you enjoyed your stay with us.

10/10 Loistava

Tiffany

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
ASC vastasi 5.4.2024
Thanks for the 5/5 rating we are happy to hear that you enjoyed your stay with us.

8/10 Hyvä

Esdras

Yöpyi 3 yötä maaliskuussa 2024
kpm vastasi 24.4.2024
Thank you so much for your positive review...we appreciate it, as we pride ourselves on making sure our guests have a comfortable stay! Please come and stay again soon.

10/10 Loistava

Melinda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You get what you pay for! This place stays updated and they are amazing! Loved it!
Yöpyi 1 yön helmikuussa 2024
kpm vastasi 2.4.2024
Aweeee hi Melinda and thank you soooo much for your great review...we truly appreciate it and we appreciate guests who see true value in a property and in our team members.

8/10 Hyvä

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön maaliskuussa 2024
kpm vastasi 1.4.2024
Hi RObert and thank you so much for your positive review...we truly appreciate it. Come back again soon!

4/10 Huono

Kelli

Matkusti perheen kanssa
There were other guests on our floor smoking weed and we could smell it. The room itself had a musty odor. The staff was ok. The person who checked us in barely made eye contact,didn’t even smile nor spoke a word other than take my card and ask me to sign paperwork. I would not recommend this hotel to anyone.
Yöpyi 2 yötä maaliskuussa 2024
ASC vastasi 25.3.2024
We are a NON-SMOKING FACILITY and we do have POLICIES in place for any complaint of a SMOKE SMELL. Our apology for the complete lack of regard for these policies.

10/10 Loistava

Briderick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I visit this property often. I always feel at home here. The building is older but it has charm. From the artwork to the balconies, it’s a New Orleans vibe. The front desk staff is great and add to that at home feeling and Amanda F especially knows her southern hospitality. I will continue to come back every chance I get
Yöpyi 1 yön maaliskuussa 2024
kpm vastasi 19.3.2024
Hi Briderick, and thank you so much for your review :-) Amanda will be happy to know a guest has mentioned her in a review...that always makes them very happy. Thank you again.

8/10 Hyvä

Natalie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This hotel was affordable and convenient. Staff were wonderful only down sized is that it’s extremely old and in need of some remodeling. In our room some of the carpet was peeling off from the entrance to our rooms.
Yöpyi 1 yön maaliskuussa 2024
ASC vastasi 18.3.2024
Hi Natalie, thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us.

10/10 Loistava

Nydia Y

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
ASC vastasi 14.3.2024
Hi Nydia, thanks for taking the time to provide your feedback. We appreciate the 5/5 rating and are happy to hear that you enjoyed your stay with us.

10/10 Loistava

darryl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was great as it has been every time I’ve stayed there
Yöpyi 2 yötä maaliskuussa 2024
dc vastasi 11.3.2024
Hi Darryl, thanks for the 5/5 rating. We are happy to hear that you enjoyed your stay with us.

10/10 Loistava

Latasha

The location, price, and ihop.
Yöpyi 1 yön maaliskuussa 2024
ASC vastasi 6.3.2024
Hi Latasha, we are pleased to hear that you enjoyed your stay with us. We appreicate your feedback.

8/10 Hyvä

Keely

Yöpyi 2 yötä maaliskuussa 2024
kpm vastasi 24.3.2024
Thank you for your 4 out of 5 review...we appreciate your business.

8/10 Hyvä

Dana

kpm vastasi 26.2.2024
Hi Dana, thanks so much for your POSITIVE REVIEW...we truly appreciate it, and we appreciate our guests. Come back again soon :-)

8/10 Hyvä

Jimmy

Yöpyi 1 yön helmikuussa 2024
kpm vastasi 24.3.2024
Hi Jimmy and thanks so much for your positive score. We appreciate your review and welcome your return to the property.

10/10 Loistava

Ollie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed my stay
Yöpyi 1 yön helmikuussa 2024
kpm vastasi 20.2.2024
Hi Ollie and thanks so much for your 5 out of 5! I will certainly pass along to all of our TEAM MEMBERS so they can appreciate your review, too! Please come back stay again soon.

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff and cleanliness
Yöpyi 1 yön helmikuussa 2024
ASC vastasi 19.2.2024
Jason, we appreciate your feedback and the 5/5 rating.

10/10 Loistava

Rita

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super comfy
Yöpyi 1 yön tammikuussa 2024
ASC vastasi 16.2.2024
Hi Rita, thank you for the 5/5 rating. We are happy to hear that you enjoyed your stay with us.

8/10 Hyvä

Dana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the most comfortable beds I’ve slept in when it comes to a hotel stay. Very restful visit. The staff was extremely helpful, accommodating and friendly.
Yöpyi 3 yötä helmikuussa 2024
kpm vastasi 16.2.2024
Hi Dana and thanks so much for your review...we're happy to see you had a restful visit and that the staff was helpful. Please come back and stay again soon.

4/10 Huono

Evangeline

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Had to move rooms 2 times and then they stole cologne and shaver from my bag - terrible experience!
Yöpyi 5 yötä helmikuussa 2024
kpm vastasi 14.2.2024
Hi there, we are so sorry you had such a terrible experience; however, we have CHECKED the LOCK AUDIT and NO ONE accessed your room except your card and a housekeeping card. The housekeeper assigned to your room has been with the property over 10 years and we have NEVER had a complaint on her. Please recheck your luggage and perhaps you will find your 'stolen' items. These things often show up.

10/10 Loistava

tyler

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Building was very clean but also very old and dated with some areas in bad news of repair.
Yöpyi 1 yön helmikuussa 2024
dc vastasi 12.2.2024
Tyler, thanks for the 5/5 rating.

6/10 OK

Keely

Yöpyi 1 yön helmikuussa 2024
kpm vastasi 24.3.2024
Can you please be more specific as to why the 3 out of 5...we do work hard to make sure our guests experience are a positive experience and not a mediocre experience. Thanks for your review...we will continue to work on improvements.

10/10 Loistava

Jphn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Nice area n staff
Yöpyi 4 yötä tammikuussa 2024
kpm vastasi 5.2.2024
Hi John, and thanks so much for your review :-) We appreciate your continued business.

10/10 Loistava

Jphn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice n decent old but well kept up not run down and out pleaseant
Yöpyi 4 yötä tammikuussa 2024
kpm vastasi 2.2.2024
Hi John and thanks so much for your review. While this is an older property, we do keep it up as best as possible with cleanliness and addressing maintenance issues in a timely manner. Thanks again!

10/10 Loistava

Luis

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Back in New Orleans
Smooth registration, friendly staff, accessible room and late check out without drama. I really enjoy it.
Yöpyi 1 yön tammikuussa 2024
kpm vastasi 1.2.2024
HI Luis, thanks so much for your positive review. We pride ourselves on our customer service. Please come back and stay again soon.

6/10 OK

Christine

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good stay but hard mattress
I stay at this Ramada regularly for work, and have good experiences. The staff is friendly and the rooms are clean. However, this stay, and my previous stay, both in the same room, were marred by two things. 1. The mattress in Room 205 is hard as a rock. I’ve not experienced this in other rooms at this property. I now know to avoid this room if I want to walk without pain after a night in this bed. 2. The elevator has been out of service in the morning as I go to leave during both stays. Fortunately I’m not dealing with large amounts of luggage as a solo traveler, so using the stairs over using the elevator at the rear of the property is not a huge issue. That being said, I’ll probably stay here again as I’ve had good service and it is convenient. I just won’t stay in room 205.
Yöpyi 1 yön tammikuussa 2024
kpm vastasi 1.2.2024
We are so sorry that this is what you've experienced on *this* stay. We have checked the mattress in 205 and while it is a new mattress, it is also a FIRM mattress. Yes, our front elevator was down overnight; however, thankfully we do have two elevators. The front elevator was up by 730am the following day.

10/10 Loistava

Jphn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s well kept place convenient and have great friendly people there
Yöpyi 4 yötä tammikuussa 2024
kpm vastasi 31.1.2024
Hi there and thanks so much for your review...we really appreciate it. I will certainly pass along your comments to our hard-working Krewe :-)

8/10 Hyvä

Charles

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location. Convenient to locations throughout the city and surrounding area.
Yöpyi 2 yötä tammikuussa 2024
kpm vastasi 26.1.2024
Thanks so much for your review...and you are correct. We do have a GREAT location and we are conveniently located. THanks again and please stay again!

10/10 Loistava

Tina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
ASC vastasi 24.1.2024
Hi Tina, thanks for taking the time to review our property. We appreciate the 10/10 and are happy to hear that you enjoyed your stay with us.

10/10 Loistava

Linh

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
dc vastasi 22.1.2024
Linh, thank you for taking the time to review our property. We appreciate the positive feedback and are glad to hear that you enjoyed your stay with us.

8/10 Hyvä

Jphn

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Oh I like the place very much only this time the house keeper s wouldn’t release the king room I have pad for so I had got tired of waiting to check in so I settled for a queen room but I pad for a king
Yöpyi 4 yötä tammikuussa 2024
ASC vastasi 15.1.2024
John, thank you for the 4/5 rating. We are glad that you enjoyed your stay with us. We do our best to accommodate room requests based on availability.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place, kids running around being loud is NOT good however. Staff great except for a couple people and maintenance guy is annoying
Yöpyi 1 yön tammikuussa 2024
dc vastasi 11.1.2024
Michael, thanks for the 5/5 rating. We do our best to make sure that all noise related issues are addressed in a timely manner and do apologize for the inconvenience. Could you please provide us with additional feedback regarding the issue with the maintenance employee?