New Palestine Hotellit

”Clean rooms staff friendly”

”Clean with access to the interstate and downtown Franklin.”

”Everything was pretty great except there were no luggage cars available. The breakfast was fresh, hot, and a good selection. My husband and I were very pleased.”

”Breakfast was fresh and tasty and fast. Room was clean and inviting the air conditioning was amazing.It was a short stay, but it was great.”

”The place was great. Stayed here for a local family reunion. Would recommend. Desk Staff was very helpful when it came to check in, as I had an issue with my booking (my bad i booked the wrong month!). But she was very professional, understanding, and helpful to the situation. I was able to rebook, luckily they were not full to capacity. And I got a refund for the original booking a few days later. The breakfast selection was good. 24 hour coffee and hot chocolate station. Best cinnamon...

”The room was great, loved the Bluetooth mirror, would've loved to have actually had a bathtub like the booking stated but that's almost common that they say there's a tub only for there to be no tub. One last thing is the TV's were a little outdated, would've preferred for them to have had smart tvs to add your different streaming services on. Pluses were the full length mirror, the bed was super comfortable, the mini fridge worked well. Sidenote: the fitness center needs updated/functional...

”This is a nice property for the value. The Kickback and the pool were a disaster with screaming children and parents not paying attention so I could not relax and enjoy the amenities as they were intended. Need a larger seating area also. Doubtful I'll be back after this experience”

”Room was clean and nice, breakfast was really good. One of the light switches didn’t work and the tv didn’t work but beds were comfy and room was clean”

”The front desk team went above and beyond to help in a crisis., far exceeding expectations.”

”The breakfast was late”

”Great stay”

”Nice hotel, what you would expect from a Holiday Inn express. Nothing special but always clean always well maintained, with a nice bed and great pillows! Nice hot breakfast every morning with eggs and meat, self serve pancakes, cereal, and fruit.”

”Wifi connection was lousy, in most parts of room nothing, in one corner sometimes. These days it should be obvious that wifi works. Also general look of the room was that everything was old, and I mean really old.”

”Quiet and clean. Very helpful staff”

”The room/bathroom wasn’t very clean. The staff was good and the breakfast was fine. The bathrooms are very small. The location is very good. Access to several restaurants and gas stations. Overall not bad.”

”room service food was not great and way too expensive. server of room service was polite and professional but gave me a bottle of water without glass of ice. she offered to get one but i said no. big miss. check in could not originally find my reservation but finally did. using wifi was horrible as i had to call desk to log in. i entered everything correctly but their last name requirement read with a first name as part of the last name. overall not good for a j w. bell men were very...