New Richmond Hotellit

”Staff and location ”

”Some renovations happening but the mirrors in room were dirty- no Kleenex- not even an extra roll of toilet paper- I would not stay here again ”

” The guy at the front was rude he hang up the phone with me. There was a razor blade that my kid find in the pool area ”

”Everything was awesome”

”First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just...

”The pet fee of $50 a night is a little steep for a 10lb Maltese. Overall the hotel is clean and very nice. Great breakfast. Thank you!”

”Booked this hotel for a quick stay for my family while traveling. The pool was ice cold (my kids were so excited to swim but only could last 10 minutes because they were shivering so badly.) and the hot tub was broken. ”

”The front desk clerk at check in was so nice, the room was the perfect temp, bed soft and pillows just right. Amazing water pressure so you can take a good shower and it doesn't take 5 hours to rinse your hair”

”Rooms were clean. Staff was friendly and the breakfast was good. ”

”Clean room, nice lobby area. Parking is a little tight but they do have a couple of areas so it worked out. Staff is excellent. I forgot my book in my room, I called and they were quick to locate it after I had checked out. Very nice place to stay. ”

”Great location, staff friendly ”

”Staff was not friendly or helpful. Ask for a recite and he couldn't help. Was lazy and rude. Never waste my money again. Didn't speak any English neither. ”

”Stayed here due to numerous 5-Star ratings but now believe they were all false. I’ve never paid $65 a night to squat somewhere but now I can mark that off the bucket list. Hotel felt very much like a half-way house and there’s nothing intrinsically wrong with that but would have liked to know before hand. Someone was heavily smoking on the second floor despite being a no-smoking property stinking up the place. Shower didn’t drain well and there were fist-sized holes in the bathroom wall and...

”Very enjoyable stay. Cleanliness, access to fun and food, and everything you'd need for a quick stay. Will be back.”

”Couldn’t sleep our first night. Room next door was extremely loud until 4am!! Even after I contacted the lobby 3 times! The next day I asked for clean towels and they never brought them. They also don’t do any room cleaning in between says which is strange. ”

”Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. ”