New Underwood Hotellit

”Staff was very friendly and helpful. It was unfortunate that the pool was empty but it was clear renovations were happening to improve the property as a whole.”

”Bed is awesome”

”Room was very clean and parking was convenient”

”Very clean rooms great stay!”

”We are on a long trip and have stayed at many hotels. This hotel had the breakfast out of all our stays.”

”Floor was extremely sticky - had to wear shoes/socks at all times. Linens could use an upgrade. Shower was great and bed was comfortable”

”The property was very clean and organized. Staff at the check in desk were very friendly. Great location, right across from wall drug. Highly recommend.”

”This is a new hotel about 10 minutes from downtown Rapid City. Free parking and highway access are definite pluses. It is spacious and modern. It may lack the charm of the Alex Johnson hotel, but it more than makes up for it with convenience. The pool is very small but it does have a nice hot tub. The free breakfast buffet menu changes daily.”

”Clean room, great front desk help, 2 pools great morning breakfast and very close to Badlands and Wall Drug.”

”Cleanliness of property and rooms friendly staff”

”Only two lights in the whole room, didn’t have one on my side of bed. Very few plug ins. No mirror except in bathroom. Refrigerator froze everything. At breakfast the juice machine was broken & nothing done to replace that (i.e jug of juice) Waffle batter machine broken. Had to pour batter out of jug. Area not clean. This was rated as good? Not impressed.”

”Good clean room for the price.”

”Dumpy hotel with very dated furnishings. Breakfast was bagels and things from Walmart, so not great. Comforter was hard and seemed unclean. We used the extra blanket and removed the comforter.”

”Wonderful stay! The beds were very comfortable. Check in was great . The scenery was amazing from our room. Geese were very entertaining. Definitely will stay again”

”Stayed here in Rapid City for a week while a family member had a medical procedure. Check in was easy and proce matched online booking. No fault to the staff but the first room the fridge did not work. Second room, wasnt clean at all. Finally landed in a 3rd room and upgraded me for the hassle. Room was clean, quiet, everything worked(fridge, hair dryer, coffee...) all floors were clean and property well maintained. Pool and hot tub worked well and clean. Breakfast: yummy and lots of...

”Good”

”All the staff were wonderful!! notably we dealt with Barbie a lot, and she was amazing. Rooms were nice, and Clean. And we had an enjoyable stay. Homebase while we traveled around the area.”

”Cute little house. Clean. No issues.”

”Terrible staff. He tried to charge us extra that was was paid on Expedia Bed was dirty. Looked like it wasn't properly cleaned and there were hairs on the bed Took forever to get a change of bed sheets Would not recommend”

”Staff not always there, just a note to call them...but I found that they don't always answer. Vent fan in bathroom was full of dirt, shower curtain was dirty, weird fixture by sink w very sharp edges. Loud people and street noise all night. Absolutely didn't feel safe and got 0 sleep.”