New Windsor Hotellit

”Initial issue with card/key not working and faulty battery which t I rned out to be faulty CO2 detector. Management fixed it promptly and was courteous. ”

”The hott tub sucked ass..i only stayed 1 night out of the 3 nights..”

”There are no USB plugs in the rooms - a miss. Your front desk staff was very friendly. Erik in particular - he went above and beyond in trying to find my meds I thought I had left there. Took the mobile to my room, checked the housekeeping carts and then took my contact info in the event they did show up. Very helpful - 10 stars - no notes !”

”The location was the perfect place to stay. Everywhere that we needed to go was a short ten minutes or less. ”

”No issues”

”Everything was 5 stars, staff, beds, cleanliness, 24 hour Folger select coffee in lobby. Easy to sign into streaming apps and automatically logs out at checkout . Price at $100 very reasonable. The only thing to remember is that there is no type of Keurig coffee maker in room. I guess that’s the Spark of Hilton, in and out fast. So docked half star for that, as had to leave the room and couldn’t use our coffee that we brought. There is a fridge and microwave though, so a solid 4.5 stars. ”

”Shuttle was very helpful after a canceled flight and re-route, getting in at 11:30 pm. Staff was very helpful. Building was rundown, sink in first room flooded and broke, second room smelled of smoke. Good location, worked for what I needed urgently but would not choose if I had other options.”

”Great service ”

”The hotel had no airport shuttle and our flight arrived late. We had no success connecting with the front desk using the number given by Expedia, but a local provided a number for the hotel which worked. The desk clerk had to drive over to get us because two cabs failed to show up. The front desk clerk saved us. The room was never cleaned, but the maid left fresh towels. Breakfast was OK but the hours stayed the same even on Sunday…6-9.”

”The hotel is dirty. They do service every 3 days. The floor was so filthy. I just felt really uncomfortable and was ready to go. And for the price…they are soooo wrong”

”All of the staff were extremely pleasant and helpful. You’ve done a great job staffing here ! McKenna in the breakfast area, Hannah at the front desk - both top notch! The only concern was the shower curtain in the accessible room. Floor was very wet - a slip hazard for sure in an accessible room. A better solution needs to be found to make that safer for your guests. ”

”Pool and hot tub were drained and out of order, elevators were not functional. ”

”Everything was perfect for a quick stay for an early flight. Chris was very helpful and even made fresh coffee ”

”Muy amables y muy cómodo Espacio agradables Los empleados muy amables todo el tiempo Recomendables ”

”front desk concierge...felt like a front desk police station. ”

”Everything was great ”