Hi Riku, Thank you for sharing your experience with us. We will address with our team the disconnect in communication with regards to your breakfast. We have checked your account and can confirm that no breakfast was charged to your room during your stay. If you were charged directly by the restaurant, please let us know and we will resolve for you. Warm Regards David

Dear Ana, Words can not describe the positivity that is going around because of your kind review. All our highly trained staff are committed to comfort, and they stop at nothing to achieve their goal of absolute guest satisfaction. Getting around in New York can be stressful, and we are glad that our location made it a breeze for you. Everyone at Aliz Hotel Times Square thanks you for your stay, and we hope to host you again soon!Warm Regards,Jessica MatthewsGeneral Manager

Dear Miguel, Even though you gave us an excellent review and a very generous rating, we are a bit disappointed that housekeeping could not offer you the best that they are known for. We will use your constructive criticism to address where we faltered to keep us from committing the same mistakes. Aliz Hotel Times Square is famous for many things, and its prime location is just one of those. We are glad you could enjoy our exciting city with us, and we hope to serve you again.Warm Regards,Jessica MatthewsGeneral Manager

Dear Yamilet, Thank you for choosing Aliz Hotel Times Square for your New York City visit. We are delighted you could experience our unique style and personalized service at our independent hotel. Whether you are visiting for business or leisure, we love that guests can enjoy our accommodations, amenities, and fantastic location! We hope you will join us again the next time you are in the area.Warm Regards,Jessica MatthewsGeneral Manager

Dear Philippe, Thank you for choosing Aliz Hotel Times Square. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards,Jessica MatthewsGeneral Manager

Dear Richard, We are proud to see your rating and review for your recent stay with us. Thank you for your keen observations. Our location is a major crowd-puller, and we appreciate that you think so too. Aliz Hotel Times Square is looked after by one of the most amazing teams, and they make sure we top the list in all respects. From cleanliness to comfort, our staff works tirelessly to ensure a premium experience for everybody. Thank you for your generosity, and we look forward to hosting you again.Warm Regards,Jessica MatthewsGeneral Manager

Dear Sylvie, We are famous for one of the best experiences in New York City, and we are glad that you chose to stay with us during your trip. Aliz Hotel Times Square is well located, and it is close to several parking lots, making to-and-fro movements considerably easier. We also offer valet parking for USD 75 per room per night. We hope your stay with us was satisfying, and we look forward to welcoming you back for another enjoyable stay.Warm Regards, Jessica MatthewsGeneral Manager

Dear Peter, We are glad you stayed with us on your trip to the city and hope our staff kept you comfortable. Please know that your comfort is our prime objective, and we are always there with you should you need anything at all. Our entire team is happy that it was given a chance to host you, and all of us hope to see you again soon!Warm Regards,Jessica MatthewsGeneral Manager

Dear Dechuang, Your rating means so much to us; it means that our hard work and dedication came through. While we are always known for continuously delivering the ultimate guest experience at the most competitive value, Aliz Hotel Times Square ensures that we continue to provide excellence for all our future guests. Thank you for being a part of our family, and we hope to host you again.Warm Regards,Jessica MatthewsGeneral Manager

Hello Taylor,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback from your recent stay. We look forward to the opportunity of accommodating you again soon. Have a wonderful day.

Hola Laura, Gracias por elegir Aliz Hotel Times Square. Apreciamos que se haya tomado el tiempo para compartir sus comentarios sobre su estadía y esperamos tener la oportunidad de hospedarlo. Ten un día maravilloso

Hello Erick,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback as this helps us to directly address areas for improvement. We hope this has not deterred you from staying with us again in the future as we'd love the opportunity to accommodate you. Have a wonderful day.

Hi Rashida, Thank you for choosing Aliz Hotel Times Square. We are delighted you enjoyed your stay with us and appreciate you taking the time to share feedback as your satisfaction is our highest priority. We look forward to the opportunity of accommodating you again in the future. Have a wonderful day. Kind Regards,Starema F.Director of RoomsAliz Hotel Times Square

Dear Jérome, Aliz Hotel Times Square is grateful for the generous review on your stay. Our hotel strives to ensure all our guests receive the most exceptional experience, and we are glad that your visit was phenomenal. Thank you for your business and all the best!Warm Regards,Jessica MatthewsGeneral Manager

Dear SUSIE, Everyone at Aliz Hotel Times Square is grateful for your stay and most importantly for your lavish review. It means a lot to all of us to see that we were successful in making your stay extremely enjoyable, and we hope that we are given another chance to serve you. Thank you and good luck!Warm Regards,Jessica MatthewsGeneral Manager

Hello Marina,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback from your recent stay as your satisfaction is our highest priority. We look forward to the opportunity of accommodating you again in the future. Have a wonderful day.

Dear Beatriz, We truly regret the mishap that your 13 year old son had in the shower. The incident is unfortunate, and it should not have happened in the first place. Please be assured we will investigate into the matter. Regarding the amount that was charged to you, we are sorry to hear about the misunderstanding, and we will do everything we can to ascertain the exact charges and rectify the issue promptly. Your feedback will assist us in our efforts to continually improve our service and guest experience. Thank you for your time with us, and we hope to have you with us again.Warm Regards,Jessica MatthewsGeneral Manager

Dear eli, Thank you for choosing to stay with us during your visit. We are glad to know that you had a pleasant stay oveall. We apologize for the wait times with the elevators and for the frustration it caused. During our busiest times, the elevators get a lot of usage. Thank you again for choosing our hotel during your trip to New York, and we hope to serve you again.Warm Regards,Jessica MatthewsGeneral Manager

Dear JinKyu, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Aliz Hotel Times Square. We hope to have the pleasure of doing so again on your next visit to the city.Warm Regards, Jessica MatthewsGeneral Manager

Dear Sheena, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests and are glad you liked our beautiful property. But we are also grateful to learn from detailed comments like yours. We regret any disappointment you had with the elevators during your stay. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Warm Regards, Jessica MatthewsGeneral Manager

Dear Zarina, Thank you for taking the time to post such kind remarks about Aliz Hotel Times Square. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits.Warm Regards,Jessica MatthewsGeneral Manager

Dear Kiah, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Warm Regards, Jessica MatthewsGeneral Manager

Dear William, Thank you for the review and for sharing your experience. We are sorry for the issues you had with our front desk and our associate's behavior. We appreciate you informing us of this incident. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warm Regards,Jessica MatthewsGeneral Manager

Dear Holly, Thank you for choosing to stay with us. It is lovely to know that your interactions with our staff have been so exceptional. We are happy that they were able to assist you and they made you feel so welcome during your visit. Your recognition of our efforts will serve to motivate us even more! We appreciate your feedback about the room size and breakfast quality. We will take this into consideration to enhance the overall experience for our future guests. On behalf of everyone here, we invite you to stay with us again the next time you visit New York.Warm Regards,Jessica MatthewsGeneral Manager

Dear Neelam, Thank you for staying with us and for reviewing your experience. We apologize for the inconvenience caused by the elevator wait times and for the extended wait you experienced during check-in. We are taking steps to address this issue promptly. Your satisfaction is important to us, and we're committed to ensuring this is not a recurring issue as we always strive to enhance our overall guest experience. We would like to regain your trust and hope to serve you again whenever your travels bring you to New York.Warm Regards,Jessica MatthewsGeneral Manager

Hello Elizabeth,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback from your recent stay. We look forward to the opportunity of accommodating you again in the future. Have a wonderful day.

Dear Michele, We are delighted you enjoyed your stay at Aliz Hotel Times Square. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New York.Warm Regards, Jessica MatthewsGeneral Manager

Hello Diane,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback from your recent stay as this helps us to directly address areas for improvement. We are delighted you enjoyed your stay and look forward to accommodating you again in the future. Have a wonderful day.

Dear DeMarkis, We appreciate you taking the time to leave your kind rating for Aliz Hotel Times Square. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Warm Regards, Jessica MatthewsGeneral Manager

Dear Büsra, Thank you for the lovely review and for taking the time to recognize our service. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to New York City perfect. Thank you for choosing Aliz Hotel Times Square. We look forward to welcoming you back soon.Warm Regards, Jessica MatthewsGeneral Manager

Dear Ever, Thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to Times Square. Thank you for choosing the Aliz Hotel Times Square! We hope you will make the same choice when your travels bring you back to the city.Warm Regards,Jessica MatthewsGeneral Manager

Dear Kettely, Thank you for your recent stay at our hotel. Please accept our apologies for the parking inconveniences you encountered. We understand your frustration and are grateful for your patience. On your next visit to our hotel, please advise our front desk staff so we can help you with this situation. We would love the opportunity to welcome you back. Safe travels.Warm Regards,Jessica MatthewsGeneral Manager

Hello,Thank you for choosing Aliz Hotel Times Square. We appreciate you taking the time to share feedback and are delighted you enjoyed the proximity of the hotel. We look forward to the opportunity of accommodating you. Have a wonderful day.

Dear Jessica, We are sorry to read about your experience regarding housekeeping. While we regret any inconvenience you encountered, we appreciate your feedback. Please know that we will share these issues with our team. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.Warm Regards,Jessica MatthewsGeneral Manager

Dear Rebecca, We are delighted you found Aliz Hotel Times Square to be very nice, with super friendly and helpful staff. Our convenient location adjacent to Times Square offers easy access to the city's excitement, although we understand the vibrant atmosphere can be different at night. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay soon.Warm Regards,Jessica MatthewsGeneral Manager

Dear Leonardo, Thank you for choosing the Aliz Hotel Times Square. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards,Jessica MatthewsGeneral Manager

Dear Deborah, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. We are glad you were pleased with the cleanliness of your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. It is delightful to know our prime location, which is close to Times Square, ideally suited to your plans. On behalf of everyone here at the Aliz Hotel Times Square, we invite you to stay with us again!Warm Regards,Jessica MatthewsGeneral Manager

Dear Gayle, We are delighted you thoroughly enjoyed your stay at Aliz Hotel Times Square. We are dedicated to providing every guest with a great experience, and we appreciate Seeing such a positive rating. We'd love to host you again someday for yet another unforgettable visit.Warm Regards,Jessica MatthewsGeneral Manager

Dear Christie, We are incredibly pleased you enjoyed your stay at Aliz Hotel Times Square and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit NYC.Warm Regards,Jessica MatthewsGeneral Manager

Dear Theully, We appreciate you taking the time to review your stay and for the generous words about our Aliz Hotel Times Square. We are happy that our staff were able to make this right for you. Our location is one of our best assets. Thank you for pointing out how close we are to many of NYC attractions, restaurants, and shopping venues. It is great to know you and your family had an outstanding visit, and we hope your wonderful experience will bring you back again soon.Warm Regards,Jessica MatthewsGeneral Manager

Dear Iam Jyezear, Please accept our gratitude for taking the time to review your stay at Aliz Hotel Times Square. Like many downtown hotels in a major city, we understand that parking can be limited and hard to come by. To ensure the best convenience for our guests, we offer valet parking. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. We appreciate your understanding and hope that the convenience of valet parking outweighs any frustration caused. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Warm Regards, Jessica MatthewsGeneral Manager

Dear Yigit, We are thrilled you had an excellent stay at Aliz Hotel Times Square, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warm Regards, Jessica MatthewsGeneral Manager

Hello Jahhira, Thank you for choosing Aliz Hotel Times Square. We appreciate yo taking the time to share feedback and look forward to the opportunity of accommodating you again in the future. Have a wonderful day.Kind Regards,

Hello Elvis,Thank you for choosing Aliz Hotel Times Square. We are delighted you enjoyed your stay with us and appreciate you taking the time to hare feedback. We look forward to the opportunity of accommodating you again in the future. Have a wonderful day.

Dear Nakisha, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Aliz Hotel Times Square soon!Warm Regards, Jessica MatthewsGeneral Manager

Dear Nialena, We are very glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Aliz Hotel Times Square.Warm Regards,Jessica MatthewsGeneral Manager

Dear Derick, Thank you for choosing to stay with us and for taking the time to leave your rating. We're delighted that our valet, Vincent, made a remarkable impression during your visit. Your feedback encourages us to continue delivering exceptional service to every guest. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon to the Aliz Hotel Times Square.Warm Regards,Jessica MatthewsGeneral Manager