Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 554 kautta 1001 arvostelua" "
10–Loistava
554
Arvosana 8 - Hyvä. 266 kautta 1001 arvostelua" "
8–Hyvä
266
Arvosana 6 - OK. 106 kautta 1001 arvostelua" "
6–OK
106
Arvosana 4 - Huono. 39 kautta 1001 arvostelua" "
4–Huono
39
Arvosana 2 - Hirveä. 36 kautta 1001 arvostelua" "
2–Hirveä
36
9,0/10
Siisteys
8,6/10
Henkilökunta ja palvelu
8,6/10
Palvelut/mukavuudet
8,4/10
Majoituspaikan kunto ja tilat
9,0/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Pasi
29.10.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pasi
Yöpyi 4 yötä lokakuussa 2019
10/10 Loistava
Blake
Matkusti kumppanin kanssa
12.5.2024
Very nice room, helpful staff, very much enjoyed my stay.
Blake
Yöpyi 3 yötä toukokuussa 2024
10/10 Loistava
Benjamin
Matkusti ryhmän kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great
Benjamin
Yöpyi 1 yön huhtikuussa 2024
Conrad team vastasi 3.5.2024
Dear Benjamin,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown
10/10 Loistava
Kasey
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Kasey
Yöpyi 1 yön huhtikuussa 2024
Conrad team vastasi 30.4.2024
Dear Kasey,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Conrad team
6/10 OK
yariv
Matkusti kumppanin kanssa
28.4.2024
The lobby is very small, the condition of the property is poor. We had to move a room because of window not closing- noise.
I would expect more from the Conrad brand
yariv
Yöpyi 4 yötä huhtikuussa 2024
Hilton team vastasi 28.4.2024
Dear Yariv,Thank you for telling us about your experience at the Conrad New York Midtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Conrad, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Conrad team
10/10 Loistava
Lauren
Liikematkailija
17.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay, beautiful hotel
Lauren
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 19.4.2024
Dear Lauren,Thank you for your compliments on our beautiful property. We are glad you enjoyed your visit, and we look forward to providing you with another five-star stay at Conrad New York Midtown.Jimmy SarfrazGeneral Manager
10/10 Loistava
Amit
13.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
friendly staff
Amit
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Amit,Thank you for taking the time to leave a review. We will pass your compliments on to the team and hope you will visit us again soon for another five-star experience. Jimmy SarfrazGeneral Manager
6/10 OK
Michael
10.4.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Michael
Yöpyi 2 yötä huhtikuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Michael,Thank you for sharing your feedback concerning your stay at the Conrad New York Midtown. Excellent service is what we strive to be known for; therefore, your feedback is essential as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, as this will help me better understand what happened to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope you will allow us to serve you better soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown
10/10 Loistava
Francois
7.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Très bel hôtel, bien positionné dans midtown pour visiter New York.
Francois
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 10.4.2024
Cher françois,Merci d'avoir évalué votre récente expérience cinq étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour. L'emplacement est l'un des aspects les plus importants d'un voyage, il est donc merveilleux de savoir que le nôtre a été le point culminant de votre visite. Ce fut un plaisir de vous accueillir ici et nous espérons que vous reviendrez bientôt.Jimmy SarfrazDirecteur général
10/10 Loistava
Brooklynn
Liikematkailija
4.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice
Brooklynn
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear Brooklynn,Thank you for visiting Conrad New York Midtown and for your five-star review. We are pleased you enjoyed your recent stay with us, and it would be our pleasure to welcome you back anytime.Jimmy SarfrazGeneral Manager
8/10 Hyvä
YOUJIN
Matkusti perheen kanssa
3.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is close to Central Park, MoMA, Times square, etc. The hotel room was quiet enough despite its location and the view from my 47th floor was great.
My room was not very clean on the first day as the hotel rooms were all sold out but housekeeping service from the second day was impeccable.
The shower booth was spacious and the water was soft and warm without any sudden temperature change.
The best part of this hotel is the two queen size beds in a bedroom -a rare choice in Manhattan!
YOUJIN
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 8.4.2024
Dear Youjin,Thank you for choosing to stay with us at Conrad New York Midtown. We are thrilled to read our convenient location, and comfortable accommodations were among the highlights of your trip. However, we offer our sincere apologies if your room was anything short of immaculate upon arrival. Your comments will be relayed to our team to ensure we are meeting our high standards of guest hospitality. Nevertheless, we are glad this was corrected and did not detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future for another fantastic stay.Jimmy SarfrazGeneral Manager
10/10 Loistava
Orly
Matkusti perheen kanssa
31.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect in every way. Best location, service, and everything in between
Orly
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for visiting Conrad New York Midtown and for your five-star review. We appreciate your kind words highlighting our impeccable service and ideal location. Having you as a loyal patron is an honor, and we look forward to your next visit.Jimmy SarfrazGeneral Manager
10/10 Loistava
danielle
Matkusti pienten lasten kanssa
31.3.2024
Perfect hotel stay for a small family. The living room worked out well with young kids. Great central location where we were able to walk to everything. Also quick valet service where as other hotels we have stayed at can take 45 min to retrieve your vehicle. We never waited more then 10 minutes to get ours. We visit NYC multiple times a year and will stay here again in the future.
danielle
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Dear Danielle,From our prime location to our attentive valet service, we are thrilled to know that you enjoyed everything about your time with us! Thank you so much for the five-star rating, and we hope you will join us again at Conrad New York Midtown soon for another unforgettable stay. Jimmy SarfrazGeneral Manager
8/10 Hyvä
Denise
31.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Denise
Yöpyi 3 yötä maaliskuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Denice,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
10/10 Loistava
Chunsong, Summit
Matkusti perheen kanssa
30.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location, location, that’s location. Close to everything, shopping, dining, theaters, museums, especially Central Park!
Chunsong
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Dear Chunsong,Thank you for highlighting our prime location. We are delighted to hear that our proximity to attractions such as theaters, museums, and Central Park contributed to your stay. It is fantastic that you were able to take advantage of all the nearby attractions. We look forward to welcoming you back to Conrad New York Midtown for another five-star visit!Jimmy SarfrazGeneral Manager
10/10 Loistava
Kasey
Matkusti perheen kanssa
24.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always great service , helpful dedicated employees!
Kasey
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 29.3.2024
Dear Kasey,Thank you for taking the time to share your feedback on your recent five-star experience at Conrad New York Midtown. We are delighted to hear of your satisfaction with our high standard of service and will share your kind words with our team. It would be a pleasure to welcome you back in the near future!Jimmy SarfrazGeneral Manager
10/10 Loistava
Diane
19.3.2024
Diane
Yöpyi 4 yötä maaliskuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Diane,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
8/10 Hyvä
Melissa
Matkusti perheen kanssa
10.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Easy subway access. King bed comfortable. Sofa bed not so much and mattress was stained. Staff very helpful
Melissa
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 13.3.2024
Dear Melissa,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are glad that our location served you well and that you appreciated our comfortable accommodations. Our team will be delighted that you highlighted their helpful service. Your feedback is important to us, and we will be sure to address it with our team members. Overall, we trust that you had a great stay, and we look forward to welcoming you back for a stay worthy of a five-star rating. Jimmy SarfrazGeneral Manager
10/10 Loistava
min, brookville
9.3.2024
min
Yöpyi 4 yötä helmikuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Min,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
10/10 Loistava
William
24.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
William
Yöpyi 3 yötä helmikuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear William,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
8/10 Hyvä
Arthur, Spring Lake
Matkusti pienten lasten kanssa
21.2.2024
Check in was clumsy and they did not have the crib ready for us like I had asked. They also gave us a room with a queen bed when I booked a king. Would stay again as the hotel is nice and location good, but details like this are what differentiate 4 star from 5 star. Service and attention to detail is much better at the St. Regis.
Arthur
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 25.2.2024
Dear Arthur,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are delighted our excellent location was a highlight of your visit. However, our goal is to deliver a five-star stay, so we apologize for falling short. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. Additionally, we want you to know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating. Jimmy SarfrazGeneral Manager
10/10 Loistava
Amna
20.2.2024
Amna
Yöpyi 2 yötä helmikuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Amna,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
6/10 OK
Brandi
18.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Brandi
Yöpyi 5 yötä joulukuussa 2023
10/10 Loistava
John
Matkusti perheen kanssa
8.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect Staycation Spot
John
Yöpyi 2 yötä tammikuussa 2024
10/10 Loistava
Christos
5.2.2024
Christos
Yöpyi 3 yötä helmikuussa 2024
10/10 Loistava
Tarkistettu asiakas
Matkusti perheen kanssa
4.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä helmikuussa 2024
8/10 Hyvä
catharine
4.2.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Definitely not a 5 Star hotel. Nice big bathroom though.
catharine
Yöpyi 1 yön helmikuussa 2024
General Manager vastasi 6.2.2024
Dear Catharine,Thank you for choosing Conrad New York Midtown. We are delighted to hear that you enjoyed the spaciousness of your bathroom. The comments you have shared with us are valued, and we will continue to work towards providing our guests with a five-star experience. It was a pleasure to have you stay with us, and we hope to have the opportunity to serve you even better in the future.Jimmy SarfrazGeneral Manager
10/10 Loistava
Walter
2.2.2024
Walter
Yöpyi 2 yötä tammikuussa 2024
Mikhail Korolko vastasi 21.4.2024
Dear Walter,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce
10/10 Loistava
Robert
28.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Robert
Yöpyi 1 yön tammikuussa 2024
10/10 Loistava
Timothy John
Matkusti perheen kanssa
22.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved this property and location. Close to subways, shows, central location. We did get a complimentary upgrade to a higher floor. I did ask for a early check in and had to pay $200 for
that , I wasn’t told that my Credit Card would be charged 2 times . They said the extra $200 charge would drop off. We. Check in on Thursday and still was on hold on Monday. No big deal, just would have been nice to know in advance. The only downfall for me was the cost of in hotel dining was extremely expensive, which I understand.
Timothy John
Yöpyi 4 yötä tammikuussa 2024
General Manager vastasi 24.1.2024
Dear Timothy,It is wonderful to know that our amazing location was perfect for your needs and that you had a five-star experience with us overall. That being said, we are sorry to hear about any billing issues, so please reach out to us offline so we can better assist you. Thank you, and we hope you will join us again soon. Jimmy SarfrazGeneral Manager
10/10 Loistava
Daniel
20.1.2024
Daniel
Yöpyi 2 yötä tammikuussa 2024
10/10 Loistava
Christine
20.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent service
Christine
Yöpyi 2 yötä tammikuussa 2024
General Manager vastasi 22.1.2024
Dear Christine,Thank you for reviewing your stay at Conrad New York Midtown. Our team takes pride in delivering exceptional service, so reading your comments was the highlight of our day. We look forward to welcoming you back for another five-star experience. Jimmy SarfrazGeneral Manager
10/10 Loistava
Catherine
Matkusti perheen kanssa
19.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent staff service!
Catherine
Yöpyi 3 yötä tammikuussa 2024
General Manager vastasi 22.1.2024
Dear Catherine,Thank you for choosing Conrad New York Midtown and for taking the time to share your lovely five-star review. We have the best, hardest-working team in the business, and they will all be honored to know they helped you enjoy such a memorable visit. It would be an honor to welcome you back on future trips to New York City.Jimmy SarfrazGeneral Manager
8/10 Hyvä
Daniel
19.1.2024
Daniel
Yöpyi 1 yön tammikuussa 2024
8/10 Hyvä
Dawn
16.1.2024
Dawn
Yöpyi 2 yötä tammikuussa 2024
10/10 Loistava
John Michael
Matkusti kumppanin kanssa
13.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good value for the price. Reserve a suite if staying a few days.
John Michael
Yöpyi 3 yötä tammikuussa 2024
General Manager vastasi 16.1.2024
Dear John,Thank you for choosing to stay with us at Conrad New York Midtown. You can always expect a fantastic value, especially when booking our suites. Your five-star rating is greatly appreciated, and we look forward to welcoming you back again soon. Jimmy SarfrazGeneral Manager
8/10 Hyvä
Robert
10.1.2024
Robert
Yöpyi 1 yön tammikuussa 2024
10/10 Loistava
Imad
2.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Imad
Yöpyi 2 yötä joulukuussa 2023
10/10 Loistava
Cameron
29.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay alittle pricey but overall great stay!!
Cameron
Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 8.1.2024
Thank you for choosing Conrad New York Midtown and for sharing your five-star experience with us! We are thrilled to learn that we could provide you with a great stay, as it is our constant endeavor to exceed our guests' expectations. We strive to provide a comfortable and welcoming experience, and it is wonderful to know that our team could provide a positive experience. We eagerly anticipate the opportunity to welcome you back for another exceptional stay and to continue providing the highest level of service that you deserve.Jimmy SarfrazGeneral Manager
2/10 Hirveä
jacobo
29.12.2023
jacobo
Yöpyi 4 yötä joulukuussa 2023
6/10 OK
Chunhua
27.12.2023
Chunhua
Yöpyi 3 yötä joulukuussa 2023
10/10 Loistava
Robil
Matkusti perheen kanssa
26.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Robil
Yöpyi 4 yötä joulukuussa 2023
8/10 Hyvä
Daniella
22.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excelente hotel
Excelente estadia. Excelente serviço de quarto. Quartos novos, espaçosos e super confortáveis.
Daniella
Yöpyi 2 yötä joulukuussa 2023
General Manager vastasi 24.12.2023
Prezada Daniella,Sua avaliação positiva do Conrad New York Midtown é muito apreciada! Estamos muito satisfeitos que nossas acomodações espaçosas e confortáveis e excelente serviço de quarto tenham tornado sua estadia excelente. Muito obrigado pelo seu gentil elogio e esperamos que você retorne. Estamos confiantes de que poderemos obter uma classificação de cinco estrelas na sua próxima visita.Jimmy SarfrazDirector Geral
10/10 Loistava
William, Weston
18.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice
William
Yöpyi 1 yön lokakuussa 2023
General Manager vastasi 20.12.2023
Dear William,We are so happy to know that you had an enjoyable experience with us overall, and we trust that everything was in order for your visit. Thank you, and we hope to see you again soon for another five-star stay. Jimmy SarfrazGeneral Manager
10/10 Loistava
Vittorio
9.12.2023
Vittorio
Yöpyi 3 yötä joulukuussa 2023
10/10 Loistava
Lisa
Matkusti kumppanin kanssa
6.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful suite room
Lisa
Yöpyi 4 yötä marraskuussa 2023
General Manager vastasi 7.12.2023
Dear Lisa,We are thrilled you had a five-star experience at Conrad New York Midtown! It is also wonderful that you enjoyed our luxurious suites. Many thanks for your thoughtful praise, and we invite you back for another stay!
8/10 Hyvä
Dennis
5.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dennis
Yöpyi 1 yön joulukuussa 2023
10/10 Loistava
Amal
Matkusti ryhmän kanssa
3.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The suite that I booked was spacious and cute. Great location
Amal
Yöpyi 3 yötä marraskuussa 2023
General Manager vastasi 5.12.2023
Dear Amal,Thank you for sharing your five-star experience at Conrad New York Midtown. We are glad you enjoyed your stay in our spacious and charming suite and appreciated our convenient location. It would be a pleasure to have you stay with us again.
10/10 Loistava
Ning
Matkusti pienten lasten kanssa
2.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jimmy at the front desk was very nice when he checked us in!
Ning
Yöpyi 1 yön joulukuussa 2023
General Manager vastasi 5.12.2023
Dear Ning,Thank you for your kind words and five-star rating! We are delighted that Jimmy's warm welcome positively impacted your experience. It is lovely to have team members like him who genuinely care about our guests' comfort. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Conrad New York Midtown, for another enjoyable stay!
8/10 Hyvä
jeffery, La Jolla
Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
1.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
this is a solid 4 star hotel, but it lacks the service and the amenities of a 5 star hotel
jeffery
Yöpyi 4 yötä marraskuussa 2023
General Manager vastasi 5.12.2023
Dear Jeffery,Thank you for recognizing the quality of your stay at Conrad New York Midtown. We greatly appreciate your valuable insights regarding our service and amenities. It was a pleasure to have you stay with us, and we hope to have the opportunity to earn a five-star rating during future visits.