Vastaanotto

Arvostelut: Hampton Inn & Suites Staten Island

2.5 out of 5
Hampton Inn & Suites Staten Island
1120 South Ave, Staten Island, NY

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 554 kautta 1008 arvostelua" "
Arvosana 8 - Hyvä. 232 kautta 1008 arvostelua" "
Arvosana 6 - OK. 92 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 72 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 58 kautta 1008 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

James

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We’ve used this hotel as a stay the night before our cruise for the second time now , always friendly people at the desk , rooms Are spacious and clean
Yöpyi 1 yön huhtikuussa 2024
William vastasi 29.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Iyabode

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice location, clean environment.
Yöpyi 1 yön huhtikuussa 2024
William vastasi 26.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Houda

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Trop de bruit
Yöpyi 1 yön huhtikuussa 2024
William vastasi 22.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Diane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed for one night. This is my go to place to stay on Staten Island. The staff at front desk is very friendly and welcoming. Rooms are clean.
Yöpyi 1 yön huhtikuussa 2024
William vastasi 21.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Michael

Matkusti ryhmän kanssa
CLASS!
Yöpyi 2 yötä huhtikuussa 2024
William vastasi 17.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Natasha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was great!
Yöpyi 2 yötä maaliskuussa 2024
William vastasi 14.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Anna Maria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great and pleasant!
Yöpyi 2 yötä maaliskuussa 2024
William vastasi 2.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Diana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the hotel and the amenities, great breakfast buffet. I just didn’t like the area around, a lot of industrial.
Yöpyi 1 yön maaliskuussa 2024
William vastasi 2.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Georgia

Matkusti perheen kanssa
It was clean and quiet and staff were very nice. I can’t say anything negative about it. Beds were clean and very comfortable as well.
Yöpyi 3 yötä maaliskuussa 2024
William vastasi 2.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

dexter

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
William vastasi 2.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Hirveä

Deimante

Huonoa: Siisteys
Yöpyi 2 yötä maaliskuussa 2024
William vastasi 2.4.2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 OK

Iman

Matkusti perheen kanssa, Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Housekeeper Toni was very rude when another colleague asked her to assist me with towels. Her response was so nasty. She clearly hates her job.
Yöpyi 2 yötä maaliskuussa 2024
William vastasi 27.3.2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Hyvä

Kwai Chuen

Yöpyi 4 yötä maaliskuussa 2024
William vastasi 14.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Jolanta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel's cleanliness surpassed my expectations. We loved it, thank you to entire crew.
Yöpyi 1 yön maaliskuussa 2024
William vastasi 27.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the crew to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Betsy

Hyvää: Majoituspaikan kunto ja tilat
Very kind staff.
Yöpyi 2 yötä maaliskuussa 2024
William vastasi 27.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Dorota

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice clean hotel
Yöpyi 1 yön maaliskuussa 2024
William vastasi 27.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

SHARON

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was very friendly
Yöpyi 4 yötä maaliskuussa 2024
William vastasi 27.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Mitiku

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön maaliskuussa 2024
William vastasi 18.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 Hyvä

Judy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Breakfast was limited but it was clean and relatively quiet. Staff was friendly. Had to ask for some amenities that seemed basic like a bath mat and they didn’t seem organized and tried to clean our room twice on the day we checked out which you would think they would wait to get notice that we were gone.
Yöpyi 4 yötä maaliskuussa 2024
William vastasi 18.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

david

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great place to stay! lots of room for parking, clean hotels, nice and friendly staff! would stay here again in the future!
Yöpyi 1 yön maaliskuussa 2024
William vastasi 13.3.2024
Thank you for taking a moment to share your experience. I am happy to hear you found the parking and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

4/10 Huono

Thomas, Broad Brook

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very friendly. The room was spacious. The hotel was clean. Nice pack & play provided. No restaurant at the hotel (free breakfast which was surprisingly good), have to walk across parking lot to Hilton for their restaurant. But the biggest knock. Our room faced a highway so that was loud enough. But there was some sort of event going on in/near the hotel. Music blaring til 2 am. We (myself, wife, 2 kids) got zero sleep that night. So loud the hotel was literally vibrating from the bass. Insane that this was allowed to occur/continue. If it wasn't for the noise, this would've been a positive review, but I can't possibly give higher than 2 stars because you stay at a hotel to sleep so you can enjoy the rest of your trip. And we got no sleep.
Yöpyi 2 yötä helmikuussa 2024
William vastasi 29.2.2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you now, please tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Victor, Chester

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good parking
Yöpyi 1 yön helmikuussa 2024
William vastasi 27.2.2024
Dear Victor, Thank you for taking a moment to share your experience. I am happy to hear you found the parking to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 Hyvä

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Hot Breakfast items were cold. Could not eat. Cold items were not part of my dietary options. Coffee was cold.
Yöpyi 1 yön helmikuussa 2024
William vastasi 14.2.2024
Dear Lisa: Thank you for taking the time to share your experience of your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. If there is anything else I can do for you now, please tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 OK

Caroline

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
William vastasi 14.2.2024
Dear Caroline: Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Greg

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hampton Inn Staten Island is a PHENOMENAL place to stay. It’s clean and the staff is friendly. I HIGHLY RECOMMEND THIS PLACE
Yöpyi 1 yön helmikuussa 2024
William vastasi 14.2.2024
Dear Greg, Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 OK

Edward

Matkusti perheen kanssa
Just convenient enough to book if you’re poor and need something somewhat cheap.
Yöpyi 1 yön helmikuussa 2024
William vastasi 6.2.2024
Dear Edward: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

alicia

Yöpyi 1 yön tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 Hyvä

Kazeem B

Great
Yöpyi 6 yötä tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 Loistava

Rina

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 Hyvä

Vernee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great weekend stay. My room was very clean and spacious. The front desk attendant was friendly and helpful. I would definitely stay here again.
Yöpyi 2 yötä tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

8/10 Hyvä

Melissa

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was fine
Most of the front desk staff were nice, especially while they're desk duty. The people who helped me when I approached the desk were all extremely nice and friendly, but other employees who were not working at that time weren't as welcoming. The breakfast was fine, and provided a little bit of everything, so that was a nice benefit. Upon entry to the floor, it smelled of smoke which was a bit confusing. The room itself was a bit dated, it was either frigid or overwhelmingly hot; we had to toggle the thermostat a few times throughout the nights. The cover to the wall AC/Heat unit was broken off and appeared to have been used as an ashtray (burn marks). I understand the hotel is pet friendly, but was a bit surprised that I ended up with fur all over my socks. The floor had some sticky spots, and I found human hair on the comforter (ew). It was a fine stay, a not frills hotels that served the purpose of the weekend.
Yöpyi 2 yötä tammikuussa 2024
William vastasi 6.2.2024
Dear Melissa: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Brenda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 Hirveä

Faith

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My stay started off with no assistance with my bags. Once in my room i was greeted by a roach. For $455 i would expect a clean room. The manager was advised but did not reach out. I had to ask for her the next morning. I was told that housekeeping would have to inspect my room as if i need to lie. I kept the roach for proof. I was moved to another room but no apologies or any compensation even offered. I will not ever stay at a Hampton inn in the future. It was not a great experience as this was my first and last time.
William vastasi 6.2.2024
Dear Faith: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Neil

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly service
Even though the in room coffee maker did not work and the heater needed room freshener(musty smell), the service was great and everyone was very friendly.
Yöpyi 3 yötä tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 Loistava

john

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The woman that helped me at the front desk was very nice and helpful
Yöpyi 1 yön tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 Loistava

Corrie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was conveniently located for us . Staff was very polite. Breakfast was delicious . Hotel could have been a little cleaner .
Yöpyi 2 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 Hirveä

Victorius Benjamin, Rockwall

Yöpyi 3 yötä tammikuussa 2024
William vastasi 6.2.2024
Dear Victorious Benjamin: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 OK

Brittany

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
There was no pool as advertised by expedia which made for a very sad group of children. The hotel was extremely busy making the free breakfast unbearable at times.
Yöpyi 4 yötä joulukuussa 2023
William vastasi 6.2.2024
Dear Brittany: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your guest room. We have not had a pool in over 5 years and have been trying to have 3rd party sites rectify that information ever since. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

6/10 OK

Frank, Taneytown

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
While giving some extra wiggle room for it being a holiday and the staffing issues that may come up as a result, we had a few MINOR issues (check in late, room not ready, breakfast dismal, hallways not vacuumed, room furniture super uncomfortable), but compiling them led it to be just an ok experience. Wouldn’t keep us from returning, but we’d certainly look elsewhere first.
Yöpyi 2 yötä tammikuussa 2024
William vastasi 6.2.2024
Dear Frank: I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

8/10 Hyvä

CHANDANA

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 Loistava

Deanna, Staten Island

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 Loistava

Alex, Riverdale

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really enjoyed my stay and would highly recommend here
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 Hyvä

Aleksandra

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall great hotel, staff very friendly, breakfast was delicious, great selection of food. Bathrooms bit outdated, need bit of tlc
Yöpyi 3 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 Loistava

Nyla

Yöpyi 2 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 Loistava

Jackson

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

2/10 Hirveä

Deborah

Yöpyi 1 yön joulukuussa 2023
William vastasi 6.2.2024
Dear Deborah: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William

10/10 Loistava

Narda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was very clean, quiet and comfortable. Staff was very friendly and concerned that our stay be an enjoyable one.
Yöpyi 2 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

10/10 Loistava

Johnette

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and quiet
Yöpyi 1 yön joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!

8/10 Hyvä

Redouane

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and hopefully we can get you to a 5-star stay, please follow up and let us know what went wrong, so we can better service you in the future! We hope to see you again soon!

10/10 Loistava

Sharon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
William vastasi 1.2.2024
Thank you so much for staying with us, and for your review! We are so happy you enjoyed your stay, and we hope to see you again soon!