Ulkopuoli

Arvostelut: Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3 out of 5

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 422 kautta 1020 arvostelua" "
Arvosana 8 - Hyvä. 278 kautta 1020 arvostelua" "
Arvosana 6 - OK. 159 kautta 1020 arvostelua" "
Arvosana 4 - Huono. 83 kautta 1020 arvostelua" "
Arvosana 2 - Hirveä. 78 kautta 1020 arvostelua" "

8,2/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Michele

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

DELIAMYELIS

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was just right. Very good for the price and amenities when you compared with other hotel in the area.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
DELIAMYELIS, thank you for your kind words! Holiday Inn Express Manhattan Midtown West is thrilled to hear that you appreciated the value and amenities offered. We hope to welcome you back soon!

8/10 Hyvä

Anne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The overnight staff was not helpful. But the daytime staff was wonderful and helped us with an issue very quickly.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Anne, thank you for sharing your feedback. It's great to hear that our daytime team members provided wonderful assistance. Your comments about the overnight team will be noted, and we'll strive to provide consistent service at all hours. The Holiday Inn Express Manhattan Midtown West hopes to welcome you back soon!

10/10 Loistava

jeannette rivera

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beds were very comfortable. Location was fine. All Staff excellent & attentive. Breakfast hot & good. Walking Space in room was a bit small & narrow but we were able to manage. Overall experience was very good I would come again & recommend to family & friends.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 27.5.2024
Jeannette, thank you for your lovely review of the Holiday Inn Express Manhattan Midtown West. We're delighted to hear that you enjoyed the comfortable beds, convenient location, and excellent service from our team members. It’s great that you found the breakfast to be satisfying and managed well in your room. We're looking forward to welcoming you, your family, and friends back soon!

8/10 Hyvä

Nataria

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Clean and comfortable stay. Enjoyed the free breakfast option. Convenient location without being too in the mix
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Nataria, thank you for sharing your experience at Holiday Inn Express Manhattan Midtown West. It’s wonderful to hear that you found your stay clean and comfortable, and that you appreciated the complimentary breakfast. We are glad you found the location convenient. We hope to welcome you back soon!

4/10 Huono

carlos

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They have some rooms in the basement, if you unfortunately get one you won’t sleep, because the hotel have the laundry in the same floor, you can hear the employees taking, listening music with their cellphones, and making noise till 1am…was a terrible experience…during the breakfast just two employees working in the area, all the time the place is crowed….the trash basket flooded with garbage and nobody cleaning the tables…so…for 300$ each night I think you can get a better service…the bathroom courtains smelling terrible…the cleaning room service from 1 to 10: 2… During the reservation they sell the room with microwave and ironing table…nothing inside when we arrived…and two beds in a space for one bed…never in my life I’ll go there again…
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
Carlos, thank you for sharing your experience. The details you provided are concerning, and your feedback will be reviewed with our team members. We strive to provide excellent service and will address the points you highlighted, including noise, cleanliness, and room amenities. Your input is valuable, and it will help us improve.

6/10 OK

Nancy, Chesterfield

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
My room was right by the elevator and I heard the mechanics all night long. Was that because I booked through a 3rd party? Room was clean and everything that I required was there. Quick and easy walk to food and entertainment.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 23.5.2024
Nancy, thank you for sharing your experience. It's wonderful to hear that the room met your needs and that you found the location convenient. Your feedback about the noise near the elevator has been noted. We hope to have the opportunity to provide you with a quieter stay in the future.

8/10 Hyvä

isabelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Offre de déjeuners très intéressant. Bon accueil, très propre.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Isabelle, merci pour vos commentaires positifs concernant votre séjour au Holiday Inn Express Manhattan Midtown West. C'est formidable d'entendre que vous avez apprécié notre petit-déjeuner et l'accueil de nos collègues. Nous espérons vous accueillir à nouveau bientôt!

10/10 Loistava

May Zita

good
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
May Zita, thank you for your positive feedback! Holiday Inn Express Manhattan Midtown West is thrilled to hear you had a pleasant stay. We hope to welcome you back soon!

10/10 Loistava

Pauline

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They always clean your room everyday until other hotels. Great hotel.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 23.5.2024
Pauline,Thank you for sharing your positive experience at the Holiday Inn Express Manhattan Midtown West. Our team members are dedicated to ensuring a pleasant stay for every guest. We look forward to welcoming you back!

6/10 OK

Lori

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The staff were wonderful but the room was dingy and small. We were on the first floor tucked behind the elevator and I got the impression that it was not originally a regular room. We got a king size bed but the walkway to get around it was about a foot wide and required you to walk sideways to fit.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 23.5.2024
Lori, thank you for your feedback. It's wonderful to hear that our team members left a positive impression. We appreciate your comments on the room and will take them into consideration as we strive to improve guest experiences. We hope to have the opportunity to serve you better in the future.

8/10 Hyvä

Jill

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Front desk staff was super helpful and pleasant.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 22.5.2024
Jill, thank you for your kind words about the team members at the Holiday Inn Express Manhattan Midtown West. We're pleased they could assist you and contribute to your pleasant stay. We look forward to your next visit!

4/10 Huono

Oyuntuya, Denver

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
So hard to check in
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
Oyuntuya, thank you for sharing your feedback. It's concerning to hear about the difficulties you encountered during check-in. The check-in process is intended to be smooth, and any issues are taken seriously. Your experience will be reviewed to better understand what happened.

10/10 Loistava

lucia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
Lucia, thank you for your kind words! We're thrilled that you found the location of the Holiday Inn Express Manhattan Midtown West to be great. We hope to welcome you back soon!

10/10 Loistava

Moni

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy amables
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Thank you for the amazing rating, Moni!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Holiday Inn Express Manhattan Midtown West soon!Thanks again for leaving your feedback!

10/10 Loistava

Shari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property and staff were fantastic. Very helpful, polite and friendly. The only thing I would mention is that the shower curtain had some dark mold at the bottom. A very easy fix. Other than that, everything was wonderful.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Shari, thank you for your wonderful comments about Holiday Inn Express Manhattan Midtown West. The fantastic service from our team members is something we're proud of, and we appreciate your feedback regarding the shower curtain. We're glad to hear that everything else met your expectations. We're looking forward to welcoming you back.

8/10 Hyvä

Kristi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great except for you elevators went down for a little while which is no big deal. Great great breakfast love it love it love it great housekeeping awesome hotel I love you visit there again. Your hotel is one of the best I've ever stayed in at Manhattan.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 20.5.2024
Kristi, thank you for your wonderful feedback about the Holiday Inn Express Manhattan Midtown West! It's great to hear you enjoyed the breakfast and housekeeping. We appreciate your understanding regarding the elevators. We look forward to welcoming you back on your next visit to Manhattan!

10/10 Loistava

Rene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 19.5.2024
Thank you for the perfect rating, Rene!We are very pleased to hear that you had a wonderful stay at Holiday Inn Express Manhattan Midtown West. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

6/10 OK

RAHUL

Matkusti perheen kanssa
1.Staff is friendly. 2.Room service is available daily and so it is decent. 3. Rooms are not big even if you take the room with 'Extra floor space', this is a deception. 4.It's not five star so don't expect that!! 5. Location too good. 10 min walk to Times Square. 6.Price-quality is good and based on Service and Location. 7. Breakfast is quite varied. My room: 2 adults, 1 child with extra floor space.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Rahul, thank you for your review. It's great to hear that you found our team members friendly, enjoyed the varied breakfast, and appreciated our location. We understand your comment about the room size and value your feedback. We're glad you found the price-quality based on service and location to be good.

6/10 OK

Francisco

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Francisco, thank you for your rating. Your input is valuable to us. If there is anything specific you would like to share about your stay, please do let us know. We hope to have the opportunity to serve you better in the future.

6/10 OK

Abhay

Matkusti perheen kanssa, Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Average
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 16.5.2024
Abhay, thank you for taking the time to share your feedback. Your input is valuable, and we will use it to improve. We hope to welcome you back in the future for a more exceptional experience.

6/10 OK

Lukasz, Montclair

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is definitely very, very dated - common areas, rooms - scream for a major update. It just feels run down and way below brand average. Extremely crowded reception and breakfast area. I did not even tried the breakfast since it was just crowded. Long waits for elevators. The surroundings, particularly at night, are not great - it is situated off beaten track and I can imagine a single person not feeling comfortable walking in the street the hotel is on at night.
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Lukasz, thank you for sharing your experience. The hotel values your feedback about the design and ambiance. This input is significant for the continuous improvements our team aims to achieve. The hotel understands that the reception and breakfast area can get busy, and they appreciate your patience. Safety and comfort of the guests are top priorities, and the hotel takes these concerns seriously. Your insights are appreciated, and the team will keep them in mind as they work towards making future visits more pleasant.

2/10 Hirveä

Monique

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Worse hotel stay in my life. Location is not bad but the room was funky. The staff was awful. They charged my card $1600 because they charged me for the deposit that I had already paid, the remaining balance and then the entire amount. When I complained about it, their response was "oh no worries, the charge will go back when you check out". Are you kidding me??? The staff also acts as if they don't understand English when you have an issue but I watched them talk perfect English to other guests. Never again!!!!
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Monique, thank you for sharing your feedback. It's good to know you found the central location convenient, but it is disappointing that certain aspects did not meet your expectations. The concerns you mentioned regarding room condition and communication with our team are noted, and we're committed to improving. Addressing billing issues promptly and efficiently is very important to us, and we regret any inconvenience you experienced.

8/10 Hyvä

Irenecris

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the hotel, just very small rooms they have
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 12.5.2024
Irenecris, it's wonderful to know that you love Holiday Inn Express Manhattan Midtown West. We acknowledge your note on the size of our rooms. They are designed for streamlined city living, however, we always endeavor to ensure that every guest has a comfortable stay. Thank you for your review.

10/10 Loistava

Hayo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location at walking distance to Broadway (10 to 15 minutes walking). Decent rooms, quite decent breakfast that gets replenished frequently. Very friendly accommodating staff.
Yöpyi 7 yötä toukokuussa 2024
Customer Service vastasi 12.5.2024
Hayo, thank you for choosing Holiday Inn Express Manhattan Midtown West and sharing your delightful experience. We're glad you appreciated our prime location, comfortable accommodations, and efficient breakfast service. We also appreciate your kind words regarding our accommodating team members. We look forward to your next visit, ensuring another stellar experience.

8/10 Hyvä

Glenn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Goed net hotel op loopafstand van times square. Kamers zijn wat klein, maar wij hadden 4 persoonskamer, twee tweepersoonsbedden. Gratis iontbijt is een voordeel, wel druk. Prijs kwaliteit good. Voor het geld inclusief ontbijt een aanrader.
Yöpyi 6 yötä huhtikuussa 2024
Customer Service vastasi 11.5.2024
Glenn, bedankt voor het delen van uw mening over uw recente verblijf in Holiday Inn Express Manhattan Midtown West. Het is fantastisch om te horen dat u onze locatie handig vond. We zijn blij dat u het gratis ontbijtaanbod op prijs stelde, zelfs als het druk was. Voor kamers hebben we verschillende maten en configuraties om aan de verschillende behoeften van gasten te voldoen. We zijn blij dat je het gevoel had dat de waarde aanwezig was, vooral met het ontbijt inbegrepen. Wij hopen u in de toekomst weer van dienst te kunnen zijn.

10/10 Loistava

Philip, FPO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Accommodations were outstanding only issue was the free Internet was very spotty from the hotel room.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 11.5.2024
Philip, it's wonderful to hear you found the accommodations at Holiday Inn Express Manhattan Midtown West outstanding. We also appreciate your feedback about the internet connection and will certainly look into enhancing it. We can't wait to serve you again soon.

6/10 OK

Nathan

Hyvää: Siisteys ja henkilökunta ja palvelu
After the temporary water shutdown one night, the hot water ran brown for the entire next day. Nothing the property could've done about this, but travelers should be aware that it's an older property.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 9.5.2024
Nathan, thank you for your feedback. We regret to hear about your experience with the water following the unavoidable closure. Please rest assured, we work continuously to maintain our facilities, and we make it a priority to ensure all guests have a comfortable stay. Your insight helps our team address concerns and enhance the guest experience. We hope you give us another chance to better serve you in the future.

2/10 Hirveä

Fanny

Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Wibo Antonius

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Prima hotel, goede ligging, alleen een beetje druk bij het ontbijt
Yöpyi 4 yötä huhtikuussa 2024
Customer Service vastasi 6.5.2024
Wibo, thank you for your feedback. At Holiday Inn Express Manhattan Midtown West, we appreciate your positive perspective. We understand breakfast time can get busy, and we're continuously working on our service optimization during peak times. Your satisfaction is our top priority. We look forward to welcoming you back on your next visit to Manhattan.

10/10 Loistava

Lee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent stay - a bit chaotic at breakfast, but it’s worth the wait.
Yöpyi 5 yötä helmikuussa 2024
Customer Service vastasi 6.5.2024
Lee, thank you for choosing Holiday Inn Express Manhattan Midtown West and leaving such positive feedback. We're elated to know you enjoyed your stay. We acknowledge that breakfast time can get a bit busy and assure you that we're continuously working to make it smoother for our guests. We look forward to welcoming you again in the near future!

10/10 Loistava

karla

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
So amazing, everything was clean
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Karla, it's fantastic to know that your stay at the Holiday Inn Express Manhattan Midtown West exceeded expectations with our spotless environment. We appreciate your wonderful feedback and hope to welcome you back again soon.

2/10 Hirveä

Linda

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We didn't have hot water for 2 days!!! Our toilet didn't flush!!! Horrible place
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Linda, we deeply regret hearing about the issues you experienced regarding the bathroom facilities. It's certainly not indicative of the seamless stay we aspire for our guests. We have addressed your concerns to our maintenance team for future guest satisfaction. We hope you'll give us another chance to better serve you in the future.

6/10 OK

David

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Good location. Lots of dining option nearby on 9th ave. Very walkable and 50th st. Subway clise by. Elevators and breakfast crowd are challenging. The one lady looking after the breakfast area is extraordinary to feed hundreds in a couple of hour.
Yöpyi 6 yötä huhtikuussa 2024
Customer Service vastasi 4.5.2024
David, it sounds like our central location proved advantageous for your trip, with a wide range of dining options and convenient subway proximity. Your feedback regarding the elevators and breakfast period is valuable. Our team will consider it as we continuously strive to improve our services. Furthermore, the commendation for our colleague in the breakfast area is much appreciated and will certainly be passed on. We hope you'll choose us again for a more flawless experience.

10/10 Loistava

Marten

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel, extreme friendly staff.
Yöpyi 7 yötä huhtikuussa 2024
Customer Service vastasi 5.5.2024
Marten, we're delighted to hear you enjoyed your stay at Holiday Inn Express Manhattan Midtown West. We take pride in the friendliness of our team members so your feedback is greatly appreciated. Thank you for sharing your review. We hope to welcome you back soon.

10/10 Loistava

Balaji

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good breakfast. Convenient location. Comfortable beds.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.5.2024
Balaji, it's wonderful to know that Holiday Inn Express Manhattan Midtown West provided you with a delightful breakfast experience, a convenient location, and comfortable beds. Your satisfaction means a lot to us, and we look forward to welcoming you back on your next trip to Manhattan.

10/10 Loistava

Mohamed

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Short stay for work but very remarkable, as soon as you get to he front desk for check in you meet a wonderful person her name was Touria, very nice, friendly and very helpful,
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 30.4.2024
Mohamed, we're thrilled to hear about your positive experience at Holiday Inn Express Manhattan Midtown West. It's heartwarming to know that Touria made such a strong impression and provided the friendly service expected. Her dedication to guests is indeed appreciated. Thank you for taking the time to highlight her efforts. We look forward to the pleasure of having you back soon for another remarkable stay.

10/10 Loistava

Oksana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel. I would stay here again.
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 30.4.2024
Oksana, it's genuinely uplifting to hear your kind words regarding your stay at Holiday Inn Express Manhattan Midtown West. Your willingness to return is the highest compliment you could provide. We eagerly await your next visit.

6/10 OK

Amy

Huonoa: Henkilökunta ja palvelu
Asked for a king with extra floor space got a basement floor with two tiny beds- I know it’s generally the hotels fault it’s Expedia.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Amy, it's disheartening to learn about the mix-up regarding your room type and placement during your stay. Although, the booking details are generally managed by the platform you book through, our team strives to accommodate quests' needs wherever possible. We assure you, these matters are taken very seriously and we'll continue to make efforts to improve guest experience in the future. Please consider us for future visits so we can provide the experience you expected.

10/10 Loistava

Cheryl

Good location and staff
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 5.5.2024
Cheryl, it's wonderful to know you appreciated the convenient location and the warm service from our team members at the Holiday Inn Express Manhattan Midtown West. We hope to make your future visits just as enjoyable. We eagerly await your return!

10/10 Loistava

Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff are really friendly and amazing. The rooms were clean and the location is 15 min walk from times square. I would definitely stay here again.
Yöpyi 6 yötä huhtikuussa 2024
Customer Service vastasi 27.4.2024
Maria, it's delightful to hear you enjoyed your stay at Holiday Inn Express Manhattan Midtown West. Our team members appreciate your commendation of their friendliness, and we're thrilled that you found our rooms to be tidy. It's also wonderful to know our location was convenient for your exploration of the city. We eagerly await your return - thank you for choosing us for your stay in Manhattan.

8/10 Hyvä

Linda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I wish I knew ahead of time that there was construction outside and the outside dinning area was not in use.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 27.4.2024
Linda, we're glad you chose to stay at Holiday Inn Express Manhattan Midtown West. We regret any inconvenience caused due to the ongoing property improvements nearby and the temporary closure of our outdoor dining facility. We strive to provide up-to-date information and we appreciate your understanding. Your feedback will be used to enhance guests' experiences. Thank you.

10/10 Loistava

Omayra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente servicio, los empleados muy amables especialmente Sonia y Freddy. Hotel cerca del tren y de lugares turísticos para visitar. Incluye desayuno y súper rico. Definitivamente vuelvo a hospedarme.
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 25.4.2024
Omayra, es maravilloso saber que disfrutó de su estadía en el Holiday Inn Express Manhattan Midtown West. Los miembros de nuestro equipo, especialmente Sonia y Freddy, agradecen sus amables comentarios. Nos complace que nuestra conveniente ubicación haya sido ventajosa para usted y que haya disfrutado del desayuno. Esperamos ansiosamente recibirlo nuevamente en su próxima visita.

8/10 Hyvä

Julie

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Our air conditioner made LOUD clunking noises and kept us up all night. However the staff was accommodating and gave us a discount
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 24.4.2024
Julie, thank you for taking the time to share your experience. It's regrettable to hear that your stay was slightly disturbed due to an issue with the air conditioning system. Rest assured, we're committed to making ongoing improvements for our guests. We're glad that you found our team members to be supportive. At the Holiday Inn Express Manhattan Midtown West, our guests' satisfaction is our top priority. We hope you'll return and allow us to provide an even more enjoyable stay in the future.

8/10 Hyvä

Wes

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 21.4.2024
Wes, thank you for choosing the Holiday Inn Express Manhattan Midtown West. We appreciate your positive rating and are delighted you enjoyed your stay. We hope to welcome you back in the near future for an even better experience.

10/10 Loistava

Bridget

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It needs to be clear that the best/closest parking & the most reasonable is $50, but 2 blocks away. The exterior of the window is pretty nasty, but the interior is clean and welcoming
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 15.4.2024
Bridget, thank you for choosing to stay at the Holiday Inn Express Manhattan Midtown West and for offering your insights. We appreciate your commendations about our hotel's inviting interior. We also take your feedback regarding the parking and window conditions seriously. Rest assured, our team members are continually striving for improvements in all areas. Looking forward to welcoming you again.

8/10 Hyvä

Jean-marc

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 13.4.2024
Jean-marc, thank you for choosing to stay with us at the Holiday Inn Express Manhattan Midtown West and for rating your stay. It's great to know that you had a positive experience. We hope to welcome you back again the next time your travels bring you to New York!

10/10 Loistava

JORGE ANTONIO, TLAQUEPAQUE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Estuvimos muy cómodos y queda cerca de todos los sitios de interés.
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 12.4.2024
Jorge, es maravilloso saber que tu estadía en el Holiday Inn Express Manhattan Midtown West fue cómoda y conveniente, con muchas atracciones cercanas. ¡Estamos agradecidos por su reseña positiva y esperamos darle la bienvenida nuevamente!

10/10 Loistava

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The wonderful staff and Manager Benjamin got me checked in 2 hours early after my very long 15 hours of overnight traveling. Rooms are clean and have all the necessities. Exactly what you would expect from a Holiday Inn:) Breakfast was great in the morning as well. Check out was quick and efficient and I received my deposit back almost immediately. All around a great experience from check in to check out.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 11.4.2024
Ashley, it brings us joy to hear that your experience at the Holiday Inn Express Manhattan Midtown West lived up to your expectations. We're especially pleased that you found our rooms spotless with just the right amenities. Knowing you appreciated our smooth check-in/out process, expedited by Benjamin and the rest of our team, brightens our day. We're thrilled you showcased our breakfast as an additional highlight as well. Your feedback is valued and appreciated and we look forward to welcoming you back on your future travels!

8/10 Hyvä

Anna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 9.4.2024
Anna, thank you for rating your stay at the Holiday Inn Express Manhattan Midtown West. We hope you had a satisfactory visit and look forward to welcoming you back for an even more fulfilling experience.