Newbern Hotellit

”no idea didnt utilize either friendly greeting effecient ”

”Hotel was convenient access from highway; room was clean; bed comfortable. Continental breakfast better than most.”

”Room pretty clean. Staff had horrible customer service. Lied saying they were full when they had plenty of rooms. They were very rude! ”

”Good stay with a helpful staff, clean and modern facility.”

”Nice clean hotel”

”Check-in was terrible! We let them know that we would not be arriving til midnight. There was no one at the desk, only a sign that said he stepped away “briefly”. Came back 20 minutes later, had to restart computer, couldn’t find our reservation under my name, had to go through my email to find my rez number. Finally got to our room, only to find it occupied!! The poor woman woke up screaming. Got another room but had difficulty sleeping due to all the commotion during check-in. The next...

”Breakfast was good ”

”Very disappointed with the expedia & quality inn!! For the price we paid, ( $170)we truly felt conned!! As the pics in expedia shows lovely 3 star hotel with upgrades. But the reality was it’s a beaten down motel with dirty carpets, super suspicious dirty & stained couches, as if picked up from roadside !! Which costs $50/night They have done some upgrades, that ain’t gonna change the fact it is nothing but a shady roadside motel. Booked a non smoke room. But had cigarette smell in the room....

”Great service ”

”I stayed in an accessible room which to my surprise was on the second floor at the far end of the hall. The rooms are usually located at ground level. Also no wheelchair designated parking. Note that the bathroom was outstanding and VERY clean and maintained!”

”Wonderful accommodations at a great price”

”Staff was very accommodating. Hotel and room were very clean. Breakfast offerings were good. Only negative was there was no easy way to fill a water bottle with cold water. Hotel located right off highway so easy access. Overall a great hotel.”

”Staff was friendly”

”The staff was helpful and courteous, but we encountered some issues. We had a slow drain upon check in. A staff came in to pour some treatment down the drain, but it didn’t help too much. We asked for another bottle. Didn’t help either. We just decided to deal with it. The breakfast the first morning was not great - the sausage patties were so dry that they warped and couldn’t be poked through by a fork. The second morning was fine probably because there were a lot more guests. We had some...

”The ”

”Clean room, friendly staff at desk, and I really look forward to the excellent breakfast options - it’s exceptionally nice.”