Chalet't – Newcastle Island

”They need to clean the carpets or better yet, get rid of them. The Ramada chain could do so much better. The first room we went into was disgusting and stained everywhere. Two stars is generous, for the cleanliness. The staff made it okay. We were able to go to a slightly better room. It’s not worth the money.”

”After doing the online check in earlier in the day I was told that I would get an online code and instructions to get into my room. I didn’t receive a code at check-in time so I called minutes after 4 pm to enquire. I was told that I would receive a code in 5-10 minutes as they were working on my room. I told them I would wait outside in the parking lot. I waited for over an hour and watched other guests getting in their room. I called back twice and got no answer. I tried to get into the office...

”It was a cozy home to stay at on route to ferry; just two things would have made it better: dust free fans since its a hot summer and the smart TV to actually work and have other channels than weather channel. Otherwise, the three bedroom cottage was a great place to make home cooked meals and cozy beds to sleep in.”

”The motel itself was what we expected; however, the bed was terrible. Both my wife and I have a sore neck and back.”