Newfane Hotellit

”It felt unsafe. The condition was very worn down and dirty. They didn’t have any kitchen items available. No glasses or coffee pot”

”Room was not properly clean and the one thing that I went there for was the jacuzzi tub and it did not work did not hold water a complete waste of money after I checked in and found out that Jacuzzi tub didn’t work. I could not get in contact with anyone at the office around 9 o’clock. I was overcharged they asked for $100 even and like I said the the place was horrible. Complete waste of money.”

”Nice and quiet stay! Fabulous! ”

”Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.”

”The staff was great. Good parking, clean room. Nice breakfast. The only disappointment was the pool. The pool looks like it has NEVER been cleaned. It takes more than dumping chlorine to upkeep a pool. ”

”Na”

”Fraudult charges on my credit card by the manager. Redwood hotels was not receptive to my complaints. Do not stay here”

”Room was clean staff friendly breakfast was good overall very satisfied will definitely consider if I’m back in Buffalo ”

”Great communication with the host. It was clean. 15 min walk to the Niagara falls. 7/11 close. Recommending. We stayed one night and had no any problems. Big bedrooms (they were cozy). ”

”Booked for six people I'm glad one bailed out because it has only one bathroom only one TV and it says sleep 8 dont think so maybe sleep four comfortably and the property beside mine I believe their bedroom is over top of our bedroom on the front end and all I heard was kids running up and down up and down up and down restless night sleep I think that's something you should tell people”

”Nice dinette and clean. ”

”Overall we had a good stay. There are some suggestions id like to pass on. Bed was hard as a rock. Kitchen was pretty good. Could have more counter space and a coffee maker that was bigger and had auto shutoff. The stovetop had something burnt on the burner so when I cooked it was a little Smokey. Door knob's were broken. The ceiling in the family room had an “attempted fix” from a pretty bad upstairs shower leak. Not currently leaking but not fixed properly. We also wished there was more...

”The only problem I had is that when we got there, it was like 10° outside and there was absolutely no heat on in that room whatsoever so you can imagine how cold it was in there. We sat in there with our coats on for two hours to get the room to a point where it was warm enough to take our coats off”

”stay was peaceful and comfortable”

”Inside thw property it was good contidion, clean and organized, but that strong smell cigarette smoking it is not appropriate specially when you are with little kids. The surronding area and outside home look kind of abandoned and dirty and the first impression is hard to explain. ”