Dear Josette; We are sorry to hear that you encounter some hiccups during your stay. We have informed each department concerned for improvements. Sunny wishes from Aruba.

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience, and we will be sure to pass along your kind words to our team. Your feedback means a lot to us.

Dear Kathy, Thank you so much for your feedback. We genuinely appreciate you taking the time to share your thoughts with us. We’re sorry to hear about your concerns, and please rest assured that we are committed to addressing them promptly.Your experience is important to us, and we are constantly striving to improve. We hope to have the opportunity to welcome you back soon and provide you with a much better experience.

Dear Kristen, Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience during your stay with us.We're delighted to know that you enjoyed your time here, and we can't wait to welcome you back again in the future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable.

Good morning Mr. Christian Been, Thank you for staying Brickell Bay Aruba.I really appreciate that you took the time to give us an excellent review.I would be glad if you consider Brickell Bay Aruba for your future stays.Kind regards,

Good morning Mrs. Monica Lewis, Thank you for staying Brickell Bay Aruba.I really appreciate that you took the time to give us an excellent review.I would be glad if you consider Brickell Bay Aruba for your future stays.Kind regards,

Good morning Mr. & Mrs.,Thank you for staying at Brickell Bay Aruba for your vacations.In a constant effort to improve our hotel and quality of service we are glad to receive your feedback.I would like you to consider Brickell Bay Aruba for future reservations after we're completely renovated, Nov 1, 2024Kind regards,

Good morning Mrs.Tara,Thank you for staying at Brickell Bay Aruba for your vacations.In a constant effort to improve our hotel and quality of service we are glad to receive your feedback.I would like you to consider Brickell Bay Aruba for future reservations after we're completely renovated, Nov 1, 2024Kind regards,

Dear Mrs. Mary Ellen, Thank you for choosing Brickell Bay Aruba as your vacation resort.I would like to thank you for staying with us and invite you to book your future reservations with us after we are fully renovated after November 1, 2024Kind Regards,

Dear Deborah, Thank you for sharing your feedback with us. We're grateful for your review and the opportunity to improve. Rest assured, we will address your concerns with the relevant departments to ensure a better experience for our guests in the future.

Dear Vincent John, Thank you for your review! We appreciate you taking the time to share your experience with us.

Dear Marisol, Thank you for your review! We appreciate you taking the time to share your experience with us.Will make sure to share this with the staff.

Dear Peter, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you experienced during your stay. Please accept our sincerest apologies for any inconvenience caused.Rest assured, we take your concerns very seriously, and we will be addressing each of them with the relevant departments to ensure that necessary improvements are made. Your feedback is invaluable to us as we continuously strive to enhance our guest experience.We hope you will consider giving us another chance to exceed your expectations in the future. If you have any further comments or concerns, please feel free to reach out to us directly.

Rashma, your feedback is much appreciated. I will make sure to inform the staff of your kind words. And we apologize for the internet service during your stay, we are working on this to have it solved. We are looking forward to welcoming you again to Aruba and Brickell Bay.

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay with us. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure an even better experience for our future guests. We sincerely appreciate your support and hope to welcome you back again soon!

Dear Mrs Tara, I would like to personally apologize for the inconveniences that you had during your stay at Brickell Bay Aruba. The hotel will be fully renovated by November 2024 and I ask you to consider our hotel for future stays.Kind regards

I want to extend my sincere apologies for the issues you encountered during your recent visit. Your feedback is incredibly valuable to us, and we're truly sorry that we fell short of your expectations. Rest assured, I am personally looking into the matters you've raised to understand what went wrong and how we can prevent similar situations from occurring in the future. It's our priority to ensure that all our guests have a seamless and enjoyable experience, and we're committed to addressing any areas of concern. Thank you for bringing these issues to our attention, and please know that we are taking your feedback seriously. We hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve.

Good day Filomena,Thank you for staying with us and thank you for your feedback. We took good note of your feedback for improvements. We have shared your comments with the proper department. Sunny wishes.

Dear Mr. Frank I would like to personally thank you for staying with us at Brickell Bay Aruba.We would like to invite you to consider Brickell Bay for future stays in Aruba.Your Truly,Jonathan PaulaFront Office Manager Brickell Bay Aruba

Good day Jaelyn,Thank you for staying with us. We invite you to stay with us in the near future again. Tropical Regards,

Thank you for taking the time to share your review with us. Your feedback is greatly appreciated, and we want you to know that we are actively working on addressing the issues you've raised.

Dear Carol, Thank you very much for your valuable feedback. We're delighted to hear that our staff has met your expectations. Regarding the room, we apologize for any inconvenience caused by the telecommunications issues. Rest assured, we are actively addressing this matter. Additionally, we've noted the other points you raised and will ensure they are taken care of promptly.Once again, we appreciate your input and look forward to welcoming you back soon.

Good day Frederick,Thank you so much for your feedback about the hotel and staff -- much appreciated.Come visit us soon again. Sunny wishes.

Good day Rachel,Thank you for your feedback. We have shared your comments with all concerned for improvements. Sunny wishes.

Good day Melissa,Thank you for your feedback. As you know the hotel is in a transition to the brand Wyndham. We have shared your comments with Management Team for improvements.Thank you.

Good day Michelle,Thank you for your feedback. We have shared your comments with all concerned for improvements. Best regards.

Good morning, Victoria,Thank you for staying with us. Please come visit us soon again. Tropical Regards.

Hi Walter, thank you for the feedback and we are looking forward to welcoming you in the near future.

Thank you for the valuable feedback, we will address this to the team leaders to avoid this to repeat in the future.

Maxim, thank you for the feedback, much appreciated.

Good afternoon, Luis, Thank you for staying with us and thank you for your feedback -- much appreciated. Come visit us soon again. Tropical Regards.

Good afternoon, Maranda,Thank you for your feedback, we took good note of each of them pointed out for improvements.Best Regards.

Hi Kathleen,We took good note of your feedback for improvement.Best Regards.

Hi Nicole,Thank you for your feedback. We took good note of each of them for improvement.Best Regards.

Thank you for the feedback.

Dear Talita,Thank you for staying with us. Come visit us soon again.Tropical Regards.

Dear Patrick,Thank you for staying with us. Indeed, the hotel is in a transition to the Wyndham brand therefor some renovation and upgrading the hotel according to the brand standards. Sunny wishes.

Good day Richie, we regret to hear that the hotel is not a hotel for you. We do have on all platforms as well as on our website that the hotel is going under some renovation and that they hotel is not directly on the beach, but just across the beach. Did you took the hotel shuttle service for free to and from the beach? Please stay tuned for updates on the hotel name change to Tryp by Wyndham in a few months. Sunny wishes.

Hi Daniel:Thank you for staying with us. Please come back soon. Sunny wishes from Aruba.

Dear Francisco,Thank you for staying with us. We invite you to stay with us again in the near future. sunny wishes

We delighted to hear that everything went smoothly during your stay! Your satisfaction is our top priority, and we're thrilled to have met your expectations

Hi Amy Your feedback regarding the amenities and maintenance issue is duly noted, and we'll strive to improve in these areas. We appreciate your understanding. Your standard room booked does not come with coffee pots, the brand new premium have coffee pots with free coffee supplies refills daily, unfortunately we do not offer microwave in our rooms. We hope to welcome you back for a more updated and seamless stay in the future

Dear Katherine,Thank you for staying with us.Come visit us soon again.Tropical Regards.

Thank you for your feedback and thank you for choosing to stay with us as you have mentioned we are under renovation hence some services have been temporary cancelled, however once the renovations are done we will have many great services and facilities for our guests, hope you to see you once he renovations are done in late 2024 so you can experience our brand new hotel then.

Randy Thank you for staying with us, we truly hope that you have enjoyed your stay with us.We hope to see you again once the hotel is a 100% renovated so we can experience the our new facilities and services.

We're genuinely sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we apologize for falling short of your expectations.We want every guest to feel comfortable and well-cared for during their stay, and we're committed to making sure your next visit is much more enjoyable.

Thank you kindly for your comments at the present moment the hotel is going under renovation, hence some of our facilities are out of order and some services have temporarily postponed until renovations are done.The works for our new gym by the pool is scheduled to commence in April.Kindly consider giving us another chance to exceed your expectations in the future once the renovations are done

Thank you so much for your comments We're thrilled to hear that you had an excellent experience with us and that our staff made a positive impression on you. Providing exceptional service is at the heart of what we do, and it's incredibly rewarding to know that we succeeded in making your stay memorable. We appreciate your kind words and look forward to welcoming you back again soon!