North Branch Hotellit

”I like how the woods for the fire pit. Room is clean and cozy. We were there for a night. Great for a getaway.”

”Very welcoming and friendly! when we arrived they allowed us to check into our room early. cute neighborhood. The staff gave us great suggestions for food and things to do. Rooms were nice, clean and quiet. I definitely would stay here again.”

”Great clean hotel. Perfect location ! Only problem is the price practically doubled so I had to go somewhere else this month!!!”

”Gym small treadmill broke , small pool”

”The staff was quite helpful and exceptional. We really enjoyed our stay at this hotel!”

”The front hotel staff was completely rude and told us we had to walk ALL THE WAY AROUND the hotel to get to the casino when there was a hallway connecting the 2. My mom had to walk down a hill because he was rude and didn’t even tell us where to go or what direction our room was. I won’t be going back.”

”A really nice B&B off the beaten path. Very clean - very comfortable bed - and wonderful shower. Great breakfast.”

”A”

”It was difficult to find this hotel because no signs by the road. Hotel itself was very good basic.”

”The hotel was advertised to have a 24 hour desk. Had to make a call and wait for someone to get checked in. The hotel was in need of major maintenance and repairs. It actually should not be open until the remodel was completed. TV didn’t work. No hair dryer. There were missing drawers. Flooring and walls in need of replacement. Burn marks on the bedding and a strong stale cigarette smoke in the air. I went to check out at 9am the next am, scheduled time for the front desk to open, and no one...

”Surprised at the condition of rooms. Bathroom poorly outdated and room felt rundown. Pleasantly employees but disappointing quality.”

”The room was lovely. The hotel is beautiful. We had a room in the actual building not in one of the outbuilding/cabins unfortunately because we were there just at the opening of season. The restaurant and bar were not up yet. Travel to other restaurants is good 10 to 15 minutes or longer. The pool was not open yet of course but during season, I’m sure it’s lovely and the staff was kind and very attentive.”

”The cozy feel and the customer service by the team ”

”The place is in a beautiful spot but totally run down. The staff does not care about the guests and will do nothing to help. No coffee until like 7:45 if you’re lucky. No complimentary coffee as advertised. Really disappointed all around. Place is so old and smelly. If you like nursing homes than you might enjoy staying. Sorry but true. Also would have been nice to know that they bus in inner city kids with one chaperone. I mean the kids were pretty nice but over ran the lobby and pool areas and...

”This is a great place to spend quiet time in nature. The spa with sauna and pool is also very nice. ”

”Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...