Norvell Hotellit

”I like everything”

”I very rarely complain, I was looking forward to staying at the hotel. When we arrived it was late and the lobby, empty, was fairly dark (which I understand given the time frame), it took fairly long awhile for someone to come to the front desk. I rang the desk bell a few times until eventually someone came. I understand that the hotel is older but the rooms were filthy (more so the bathroom), just dirty. We went for breakfast in the am that was suppose to be open until nine and we arrived at...

”The lobby was clean and updated. The room, on the other hand, showed its age.”

”Room was clean. Pool was closed and elevator was out of order. Check in and out was quick and easy”

”Relative new construction with a great staff.”

”Nice location close to lakes and makes a good location for a quiet countryside visit.”

”Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson”

”The breakfast wasn't that great”

”The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time.”

”Breakfast was decent ”

”We are”

”The breakfast was wonderful and kept stocked and clean. Front office staff was welcoming and kind. There was a snafu with our reservation and they were helpful and apologetic. The room itself left a lot to be desired. There was leftover food under the pull outcouch, the corners of the room were dirty and had pieces of the drywall on the floor. The chair was stained with something orange and flipping the cushion didn't make much of a difference. Overall, breakfast and the staff (front desk and...

”My room was clean and furnished nicely. The lobby and dining area were well kept. The hallways and stairways looked dirty and smelled badly. I could smell marijuana in the stairways and throughout the hallway. Need a covered smoking section near one entrance to keep people away from the entrances smoking. I gave it a try based on price but I won’t be returning there again.”

”There was nothing we didn’t like friendly staff nice place”

”Clean room nice pool and hot tub”

”Really quite and private the area seemed, but the building could DEFINITELY use some up dating that’s all I’m guna say 😳 Super professional and friendly staff tho”