Norwood Hotellit

”N”

”The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. ”

”Everything was great with the exception of the lady at the front desk who checked us in. She was absolutely the rudest person ever and should not be working with people. I've never complained about an employee of a hotel before. Everything else was great but wouldn't stay again unless she is gone. No reason to be rude to guests ”

”Room was clean and staff was very friendly. ”

”Nice, comfortable stay. Staff was kind and made us feel like we were staying with friends. Will return if I ever happen to be in Peoria again.”

”Clean room! Great stay!! Good breakfast!! Highly recommend this hotel!! Great value!! ”

”Yes”

”Breakfast was great as always! I did not use the laundry service. I always have a fresh, clean room when I arrive.”

”Very nice place! Hosts are great!”

”Nice big room. Breakfast was very limited, even worse than typically in the US. There we pretty much nothing fresh, so not a great way to start the day. The gym was pretty nice. ”

”Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

”I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). ”

”The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest.”

”No temp reading on AC unit. Needs an update.”

”I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. ”

”Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape ”

”The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. ”

”Updated property. Very clean and staff was friendly. ”

”When I arrived the staff told me my booking did not sync through Expedia and I’d have to call Expedia for a refund. Expedia tried to resolve things and the hotel gave me a room with the remote missing to the A/C. The staff gave me a spare remote that wasn’t the same brand as the A/C and didn’t work. I couldn’t open the door because it was swollen shut. When I finally got in, it was so humid and I took a look around and opened my window to be staring at a bunch of people in the indoor pool.”