10/10 Loistava
yang
22.1.2026
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Dear Management Team of The Apurva Kempinski Bali,
I would like to take this opportunity to express my sincere appreciation for the exceptional service we received during our recent stay at The Apurva Kempinski Bali.
First, my heartfelt thanks go to Miss Fatima from the Reception team. From the moment we arrived, she demonstrated remarkable professionalism, warmth, and efficiency. Her attentive attitude, clear communication, and genuine care made our check-in experience smooth and reassuring, leaving us with a wonderful first impression of the hotel.
I would also like to extend special recognition to Mr. Arya, the Food & Beverage Manager at Cliff Lounge. His professionalism, attention to detail, and dedication to guest satisfaction truly stood out. Under his management, the dining experience at Cliff Lounge was not only enjoyable but memorable. His leadership and hospitality greatly enhanced our overall experience.
Both Miss Fatima and Mr. Arya exemplify the high standards of service and hospitality that define the Kempinski brand. Their commitment, courtesy, and professionalism made our stay particularly pleasant, and we are truly grateful for their efforts.
Please kindly convey our appreciation to them, and thank you for maintaining such an outstanding team. We very much look forward to returning to The Apurva Kempinski Bali in the future.
Yours sincerely,
Yang Li
Room Guest at The Apurva Kempinski Bali 2053
yang
Yöpyi 4 yötä tammikuussa 2026
