2/10
Our check in process was a hassle because my husband did it in his name but he did not come with us so the front desk clerk was like why would he put it in his name if he wasnt coming saying this with frustration in her voice then she proceeds to say well I will see what we have to do to fix it. There was not enough washcloths in our room for the amount of guests in our room we booked a room for 4 and only had 2 washcloths then my daughter and I walked back over to the front desk as the phone in the rooms has no kind of directory on it to how to reach the front desk or anyone, so we went and asked for washcloths well they had none said they would have to bring some to our room later so we went to dinner and came back and there was 2 washcloths in a large trashbag tied to our door, then when we got ready for bed we noticed there was NO bed linens at all in our room for the pull out couch so once again I had to walk over to the lobby which let me remind you is not in our hotel building and I had to ask for bed linens then next day even though your check in papers say daily refresh of rooms we didnt know but apparently you have to put the tag on your door and flip it to say maid service so we didnt get any cleaning done and just so happens we seen housekeeping in the hall to ask for towels and washcloths only to get told they had no washcloths they would bring some which they never did. Long story short our stay was for 4 days and I had to go buy washcloths because we never got a
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Yöpyi 3 yötä heinäkuussa 2025