Ulkopuoli

Arvostelut: Hilton Ocean City Oceanfront Suites

4 out of 5
Hilton Ocean City Oceanfront Suites
3200 N Baltimore Ave, Ocean City, MD

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 831 kautta 1250 arvostelua" "
Arvosana 8 - Hyvä. 254 kautta 1250 arvostelua" "
Arvosana 6 - OK. 67 kautta 1250 arvostelua" "
Arvosana 4 - Huono. 42 kautta 1250 arvostelua" "
Arvosana 2 - Hirveä. 56 kautta 1250 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Aissatou

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I cut my trip short due to how dirty this hotel was. Dust in the room & human hair on the floor was hard look at. My daughter’s asthma was triggered by the dust mites in the room & hallway. I arrive Friday night check out on Saturday. The hotel staff told me I could not check out until Sunday since I made the reservation via Expedia.
Yöpyi 2 yötä toukokuussa 2024
Front Desk Manager vastasi 22.5.2024
Dear Aissatou, We appreciate your feedback, though we regret to learn about your experience during your recent stay at our hotel. Your well-being is of the utmost importance to us, and we take all guest comments seriously, especially those related to health and cleanliness. We are deeply committed to ensuring our guests have a safe and enjoyable experience. Your input is invaluable, and we thank you for bringing this matter to our attention, as we are committed to providing the best possible service to our valued guests. We hope your daughter is feeling better and wish you all the best.Logan Clark - Front Desk Manager

2/10 Hirveä

Christine

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Horrible stay! The customer service was so disappointing! I was woken up at 6:55 AM this past Sunday by the sound of construction workers beneath my 2nd floor balcony. They began working on the lazy river underneath my 2nd floor balcony at 7AM. I immediately went down to the front desk to speak with a manager and was told I needed to wait until 8:15 AM to speak with someone. At 8:15 AM I went down to the front desk again and spoke with the front desk manager. She was surprised and said construction was not supposed to start until 9:00 AM. I asked to move, and she said she was not sure that would be possible since a large group was coming in later in the day. She then stated I could spend time elsewhere on the property until later in the day until a possible change could be made. I paid for a room with an ocean view and balcony, so I did not want to sit in the indoor pool area! I soon asked to speak her supervisor. His name was Boz. This gentleman should never be in a customer service roll. Boz told me that I was wrong... construction had not started until after 8:00 AM. I disputed his information and he again said I was incorrect. How infuriating! I explained that I had come for a time of reat and relaxation in the enjoyment of the room I prepaid for. He explained one solution was that I could check out of the hotel. Wow! So, I went upstairs and booked an immediate stay with the Hyatt Oceanfeont and it has been amazing. I have not been refunded for my lost time at the Hilton
Yöpyi 2 yötä toukokuussa 2024
Front Desk Manager vastasi 22.5.2024
Dear Christine, Thank you for reaching out with your concerns. It is apparent that we missed several opportunities to create the enjoyable stay you anticipated; we truly regret not meeting your expectations. Thank you for bringing this to our attention. We take matters such as this very seriously. Your feedback and patience in this matter are much appreciated. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Logan Clark - Front Desk Manager

10/10 Loistava

andre

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Front Desk Manager vastasi 21.5.2024
Dear Andre, Thank you for being our guest and for sharing your experience with fellow travelers. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

6/10 OK

John

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The jetted tub didn't work. There was no hot water to fill the tub. Having to take cold showers and baths in the morning. The breakfast was served cold. The service of the room and food that was served did not match the $500.00 a night price tag. I will not be staying at that hotel again for that price.
Yöpyi 2 yötä toukokuussa 2024
Front Desk Manager vastasi 20.5.2024
Dear John, We apologize for the inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience, and we regret that we did not meet your expectations. Your feedback regarding the hot water and breakfast will be reviewed to ensure improvements are made. Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future.Logan Clark - Front Desk Manager

10/10 Loistava

Crystiano

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to relaxing
Yöpyi 1 yön toukokuussa 2024
Front Desk Manager vastasi 15.5.2024
Dear Crystiano, We are delighted to read you found Hilton Ocean City Oceanfront Suites to be a great place for relaxation. Providing a peaceful and comfortable environment for our guests is our top priority. Thank you for choosing us for your getaway, and we hope to welcome you back soon for another rejuvenating stay.Logan Clark - Front Desk Manager

8/10 Hyvä

Adriana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room and the service were amazing! But I booked the hotel because of the swimming pools, and it was under repair, both swimming pools outside closed! So frustrating! But excellent hotel!
Yöpyi 1 yön toukokuussa 2024
Front Desk Manager vastasi 15.5.2024
Dear Adriana, We are thrilled you enjoyed your stay at Hilton Ocean City Oceanfront Suites! Your satisfaction with our rooms and service means a lot to us. We apologize for the inconvenience and appreciate your understanding. We hope to have the opportunity to welcome you back soon for an even more enjoyable experience.Logan Clark - Front Desk Manager

4/10 Huono

Eileen

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The gym and tub in room very clean. The property was outdated for the price.
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 10.5.2024
Dear Eileen, We're delighted to hear you appreciated our gym and well-kept guest room. Our housekeeping team works diligently to ensure everything, including what you outlined, is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. However, we apologize for not meeting your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will consider us again the next time you are in the area.Logan Clark - Front Desk Manager

8/10 Hyvä

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The rooms need updated and the balconies. Mattresses not very comfortable and a top sheet over and under the comfortable very unusual foot a Hilton. .
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 5.5.2024
Dear Lisa, We appreciate you being our guest and sharing your observations. Our main priority is to provide a comfortable stay for our guests; therefore, we regret learning that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We are sorry you felt our bedrooms needed updating. Your feedback is valuable and will be shared with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Logan Clark - Front Desk Manager

10/10 Loistava

Yovany Antonio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 1 yön toukokuussa 2024
Front Desk Manager vastasi 5.5.2024
Dear Yovany Antonio, It is wonderful to know you enjoyed everything about your time at Hilton Ocean City Oceanfront Suites and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope you will be able to stay with us again soon.Logan Clark - Front Desk Manager

6/10 OK

jeff

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Smoking skunk weed in the adjacent unit. Nothing like paying for an ocean front unit, waking up in the morning and opening up the slider to take in the fresh ocean air... only to be overwhelmed with the nasty smell of stank ass skunk weed. Close the door and forget that plan.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Khin

Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 22.5.2024
Dear Khin, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Ocean City Oceanfront Suites. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Logan Clark - Front Desk Manager

10/10 Loistava

chen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed on 10h floor and everything seems updated. Kids love it.
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 2.5.2024
Dear Chen, We are thrilled you and your family enjoyed your stay at Hilton Ocean City Oceanfront Suites. It's fantastic to read that you appreciated the modern updates on the 10th floor and that the kids had a great time. We look forward to welcoming you back for more memorable experiences by the ocean.Logan Clark - Front Desk Manager

6/10 OK

Diana

Yöpyi 2 yötä huhtikuussa 2024
Front Desk Manager vastasi 20.5.2024
Dear Diana, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Logan Clark - Front Desk Manager

10/10 Loistava

Jacqueline

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 30.4.2024
Dear Jacqueline, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Ocean City Oceanfront Suites. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Logan Clark - Front Desk Manager

10/10 Loistava

robert, north east

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved staying here.
Yöpyi 7 yötä huhtikuussa 2024
Front Desk Manager vastasi 28.4.2024
Dear Robert, We are very pleased that you thoroughly enjoyed your stay at Hilton Ocean City Oceanfront Suites. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you back soon for another enjoyable stay.Logan Clark - Front Desk Manager

2/10 Hirveä

Valerie

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
this place was absolutely disgusting. The sink had backed up and was full residue from what could only be described as sewage water. Carpet was torn up. Sheets were stained. A nightmare. I checked out early and lost my money.
Yöpyi 2 yötä huhtikuussa 2024
Front Desk Manager vastasi 28.4.2024
Dear Valerie, Thank you for reviewing our hotel. Our top priority is to provide our guests with clean and well-maintained rooms. We understand that on this occasion, we failed to deliver on that promise. We appreciate you bringing this to our attention. Your feedback is invaluable to us, and we will share this with our respective team members. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Logan Clark - Front Desk Manager

8/10 Hyvä

Stephanie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, classy, quiet
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 28.4.2024
Dear Stephanie, We are delighted to read about your stay and how much you enjoyed our beautiful property as well as its clean and quiet atmosphere! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for choosing Hilton Ocean City Oceanfront Suites. We hope to have the opportunity to welcome you again for a future stay.Logan Clark - Front Desk Manager

10/10 Loistava

Anna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
we only stayed one night with our grandchildren. Everything was good as usual. The grandchildren had fun in the pool, and we enjoyed our balcony view.
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 7.5.2024
Dear Anna, Thank you for choosing Hilton Ocean City Oceanfront Suites and for taking the time to post a review! We agree that a refreshing swim in our swimming pool is a fantastic way to start or end your day, and we are glad you and your family were able to take advantage of this amenity. The magnificent views from the balcony truly are great; we are pleased this was also a part of making your visit so memorable. It would be a pleasure to host you again whenever you are in the area.Logan Clark - Front Desk Manager

10/10 Loistava

Sherise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 24.4.2024
Dear Sherise, It is rewarding to know you loved your stay! All of us here at Hilton Ocean City Oceanfront Suites look forward to making many more great memories with you. Thank you for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Logan Clark - Front Desk Manager

10/10 Loistava

Sheila

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a fabulous time! We stayed in a one bedroom suite. It was perfect. The sitting area was of a good size. I could watch TV without disturbing my husband. The kitchen was like new. It had full size appliances and was stocked with any cooking essential I might need including dishes and a variety of glasses. There was a lot of counter space to prep a meal or snack.The bed was comfortable and had lots of pillows including two more in the closet with crisp clean sheets for the sofa. We had an ocean front balcony with a large round table and 4 good chairs. It was a real pleasure to stay here. We were able to walk to some really good restaurants and convenience stores. Breakfast at the hotel was delicious !!
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 23.4.2024
Dear Sheila, Thank you for your excellent review of Hilton Ocean City Oceanfront Suites. We are delighted that you loved our clean, comfortable, and spacious room along with their amenities and could take advantage of our location! It is also wonderful to know that our food and amazing views made your visit memorable. We loved having you as our guest and we hope to see you in the near future.Logan Clark - Front Desk Manager

10/10 Loistava

Meghan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Had everything we needed, clean and spacious room!
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 22.4.2024
Dear Meghan, Thank you for choosing Hilton Ocean City Oceanfront Suites and for sharing your wonderful comments with fellow travelers. We are delighted that you thoroughly enjoyed your stay, most notably our comfortable accommodations and many valued amenities. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Logan Clark - Front Desk Manager

10/10 Loistava

Shilain

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful experience
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 22.4.2024
Dear Shilain, Thank you for choosing Hilton Ocean City Oceanfront Suites and for this outstanding review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate your great feedback and hope to have you as our guest again.Logan Clark - Front Desk Manager

10/10 Loistava

AMR

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 20.4.2024
Dear AMR, Thank you for choosing Hilton Ocean City Oceanfront Suites and for your excellent review. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Logan Clark - Front Desk Manager

10/10 Loistava

Yuri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Best of Ocean City
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 18.4.2024
Dear Yuri, We are thrilled you enjoyed your stay at Hilton Ocean City Oceanfront Suites. Your positive feedback is greatly appreciated. We strive to provide the best experience for our guests, and it's fantastic to hear we hit the mark for you. We look forward to welcoming you back for another wonderful stay soon.Logan Clark - Front Desk Manager

10/10 Loistava

Leigh

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My mother, sisters, and I stayed in an oceanfront view at the Hilton Ocean City Suites, and we couldn’t have had a better time. The views were spectacular, the suite was large and clean, the location was very convenient, the staff were all very helpful and friendly, and the included breakfast was delicious. We spent so much time sitting on the balcony and relishing in the sound and sight of the ocean. Wonderful!
Yöpyi 5 yötä huhtikuussa 2024
Front Desk Manager vastasi 17.4.2024
Dear Leigh, We are thrilled to read about your fantastic stay at Hilton Ocean City Oceanfront Suites. It's delightful that you and your family enjoyed the spectacular views, spacious and clean suite, convenient location, and friendly staff. We are glad the delicious breakfast added to your experience. Nothing beats relaxing on the balcony, soaking in the sights and sounds of the ocean. We look forward to welcoming you back for more wonderful moments.Logan Clark - Front Desk Manager

10/10 Loistava

Jessica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Front Desk Manager vastasi 17.4.2024
Dear Jessica, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Ocean City Oceanfront Suites. We look forward to your return and wish you all the best with your future travels.Logan Clark - Front Desk Manager

10/10 Loistava

Mary

Hyvää: Majoituspaikan kunto ja tilat
I love the suite and balcony
Yöpyi 2 yötä huhtikuussa 2024
Front Desk Manager vastasi 15.4.2024
Dear Mary, We are thrilled to read that you love the suite and balcony at Hilton Ocean City Oceanfront Suites. Providing comfortable accommodations and stunning views is what we strive for. It's wonderful to know that you enjoyed your stay with us. Thank you for your kind words, and we hope to welcome you back for another memorable experience soon.Logan Clark - Front Desk Manager

8/10 Hyvä

Patricia

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
We have stayed here before and feel safe.
Yöpyi 2 yötä huhtikuussa 2024
Front Desk Manager vastasi 15.4.2024
Dear Patricia, It's fantastic to read that you feel safe during your stay at Hilton Ocean City Oceanfront Suites. Your comfort and security are top priorities for us, and we are glad to provide a reassuring environment for our guests. Thank you for choosing us once again, and we look forward to continuing to exceed your expectations on future visits.Logan Clark - Front Desk Manager

10/10 Loistava

Nico

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great time this is my 3rd time at this hotel not only are the rooms nice the staff are fantastic
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 15.4.2024
Dear Nico, We are thrilled to welcome you back to Hilton Ocean City Oceanfront Suites for the third time. It's wonderful to read that you continue to enjoy our lovely rooms and that our fantastic staff have made your stays memorable. Thank you for your loyalty, and we look forward to many more enjoyable experiences with you. Logan Clark - Front Desk Manager

10/10 Loistava

Nimalka

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä huhtikuussa 2024
Front Desk Manager vastasi 11.4.2024
Dear Nimalka, We are thrilled to read you had a very good experience at Hilton Ocean City Oceanfront Suites. Your satisfaction is our top priority, and we are delighted that you enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another excellent stay.Logan Clark - Front Desk Manager

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Front Desk Manager vastasi 12.4.2024
Dear Richard, Thank you for the excellent rating! We always work hard to ensure a top-notch experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Hilton Ocean City Oceanfront Suites. We'd love to host you again someday for yet another unforgettable visit.Logan Clark - Front Desk Manager

10/10 Loistava

Colleen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 12.4.2024
Dear Colleen, Thank you for the outstanding rating! We are delighted that your time at Hilton Ocean City Oceanfront Suites was excellent. We look forward to your return soon so we can share another fantastic experience with you.Logan Clark - Front Desk Manager

8/10 Hyvä

Janie

Stay was great, clean & wonderful view.
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 10.4.2024
Dear Janie, We are thrilled to read that you had a great stay at Hilton Ocean City Oceanfront Suites. It's fantastic that you found the accommodations clean and enjoyed the wonderful views. We appreciate your positive feedback and hope to welcome you back for another enjoyable experience soon.Logan Clark - Front Desk Manager

10/10 Loistava

Charisse

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Front Desk Manager vastasi 8.4.2024
Dear Charisse, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

10/10 Loistava

Erik

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Front Desk Manager vastasi 8.4.2024
Dear Erik, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Logan Clark - Front Desk Manager

10/10 Loistava

Meagan, Clinton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great time for the kida
Yöpyi 3 yötä huhtikuussa 2024
Front Desk Manager vastasi 5.4.2024
Dear Meagan, We are delighted that you had a fantastic time at the Hilton Ocean City Oceanfront Suite. Providing memorable experiences for families is what we strive for. Thank you for sharing your positive feedback, and we can't wait to welcome you back for more enjoyable moments by the ocean.Logan Clark - Front Desk Manager

10/10 Loistava

ashley

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked that they provide a full kitchen and seperate living room area.
Yöpyi 3 yötä maaliskuussa 2024
Front Desk Manager vastasi 2.4.2024
Dear Ashley, We are thrilled to read that you enjoyed the amenities at Hilton Ocean City Oceanfront Suites, including the full kitchen and separate living room area. Providing comfort and convenience for our guests is our top priority, and we are delighted that you found these features to enhance your stay. We look forward to welcoming you back for another wonderful experience.Logan Clark - Front Desk Manager

8/10 Hyvä

Anubhav

Hyvää: Siisteys
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 3.4.2024
Dear Anubhav, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Ocean City Oceanfront Suites. We look forward to welcoming you back on your next visit.Logan Clark - Front Desk Manager

10/10 Loistava

Shyrl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food at the restaurant in the hotel was excellent.
Yöpyi 3 yötä maaliskuussa 2024
Front Desk Manager vastasi 2.4.2024
Dear Shyrl, We are delighted to read that you enjoyed the excellent dining experience at Hilton Ocean City Oceanfront Suites. Thank you for sharing your positive feedback. We strive to provide delicious and memorable culinary experiences for our guests, and we are thrilled that we succeeded during your visit. We look forward to welcoming you back for more delightful meals in the future.Logan Clark - Front Desk Manager

10/10 Loistava

Clair

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved our suite. Only sad about indoor pool being closed
Yöpyi 1 yön maaliskuussa 2024
Front Desk Manager vastasi 1.4.2024
Dear Clair, We are thrilled you loved your suite at Hilton Ocean City Oceanfront Suites. We understand the disappointment about the indoor pool closure. Rest assured, we are constantly working to enhance guest experiences. We hope you still enjoyed other amenities during your stay. Thank you for your feedback, and we look forward to welcoming you back for more memorable moments.Logan Clark - Front Desk Manager

8/10 Hyvä

Niki

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No one came to clean our room or give us towels
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 1.4.2024
Dear Niki, We apologize for any inconvenience you experienced during your stay. We strive to ensure all guests have a comfortable experience. Please know that we will address your concerns with our team. Your feedback is appreciated as it helps us improve our services. We hope you will give us another chance to provide you with the exceptional hospitality we are known for. Thank you again for your review. We hope to see you soon.Logan Clark - Front Desk Manager

6/10 OK

Vinh

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Front Desk Manager vastasi 1.4.2024
Dear Vinh, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Logan Clark - Front Desk Manager

10/10 Loistava

Stacey L.

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean. Loved the full kitchen and beautiful view of the ocean.
Yöpyi 3 yötä maaliskuussa 2024
Front Desk Manager vastasi 30.3.2024
Dear Stacey L, We are delighted you enjoyed your stay at Hilton Ocean City Oceanfront Suites! It's wonderful to read you found the accommodations clean and appreciated the full kitchen amenities. The breathtaking ocean view adds that extra touch of relaxation. Thank you for sharing your experience, and we look forward to welcoming you back for another memorable stay.Logan Clark - Front Desk Manager

10/10 Loistava

Sean

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 29.3.2024
Dear Sean, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hilton Ocean City Oceanfront Suites.Logan Clark - Front Desk Manager

10/10 Loistava

LaVonya

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Easy check-in and check-out. Oceanfront.
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 28.3.2024
Dear LaVonya, Thank you for sharing your positive experience at Hilton Ocean City Oceanfront Suites! We're delighted to hear that you found our check-in and check-out process easy and convenient. Our oceanfront location adds to the charm of your stay. We appreciate your feedback and hope to welcome you back for another memorable visit soon!Logan Clark - Front Desk Manager

10/10 Loistava

Amalia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 25.3.2024
Dear Amalia, Thank you for the excellent rating and your generous comments! We strive to deliver fresh, comfortable accommodations and outstanding service to every guest, and we appreciate you recognizing our efforts. It was a pleasure hosting your visit to Ocean City, and we hope we continue to be your hotel of choice whenever you return to the area.Logan Clark - Front Desk Manager

8/10 Hyvä

Destiny

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is very nice, and the room was exactly what my family needed. The only complaint I have is that there were little ant like bugs in the room. There weren't tons, but enough that it was a nuisance.
Yöpyi 2 yötä maaliskuussa 2024
Front Office Manager vastasi 25.3.2024
Dear Destiny, Thank you for sharing all aspects of your stay with us. We appreciate knowing your overall stay was pleasant and you liked our beautiful property and the room. But we want to apologize for the oversight of cleanliness you encountered. Our houskeeping team will address this, and we would love another opportunity to ensure your next stay is perfect. We look forward to seeing you again whenever you are in Ocean City.Logan Clark - Front Desk Manager

10/10 Loistava

Henry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Front Desk Manager vastasi 25.3.2024
Dear Henry, It is wonderful to know you enjoyed everything about your time at Hilton Ocean City Oceanfront Suites and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.Logan Clark - Front Desk Manager

10/10 Loistava

David, Edgewater

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Heated pool very nice and the restaurant, was excellent.
Yöpyi 3 yötä maaliskuussa 2024
Front Desk Manager vastasi 23.3.2024
Dear David, Thank you for sharing your wonderful experience at Hilton Ocean City Oceanfront Suites! We're delighted to hear that you enjoyed our heated pool and our restaurant. Your satisfaction is our priority, and we can't wait to welcome you back for another memorable stay!Logan Clark - Front Desk Manager

10/10 Loistava

Mark, WAYNESBURG

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Front Desk Manager vastasi 24.3.2024
Dear Mark, We are thrilled you had an excellent stay at Hilton Ocean City Oceanfront Suites, and we appreciate the fantastic rating. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Logan Clark - Front Desk Manager