Unfortunately when we entered our room overall it was clean but the toilet was not, and we called immediately, and it was resolved quickly. The elevator was out of service the entire 3 nights of our stay, and although we are able, it was not desirable to climb several flights of stairs multiple times. The shower head was not strong. However, the hotel never lost power during the storm and we had daily refreshing of towels - the refrigerator was very cold, and all appliances were in good working order.