2/10 Hirveä
ELENA
Matkusti kumppanin kanssa
9.12.2025
I booked a Queen Deluxe room with a kitchen, but upon arrival I was told the room was unavailable due to an alleged incident. I later confirmed with authorities that no such incident occurred. We were moved to a smaller room in a different building without a kitchen, and this was only disclosed after we had already signed the check-in paperwork.
Check-in took a long time, and when I asked about switching to another available unit listed online, I was told no alternative could be offered. We were not given the option to upgrade, even at our own expense.
While at the front desk, I witnessed another couple trying to resolve a billing issue, which added to the overall concern about how guests are treated.
This experience was extremely stressful and disappointing. I would not recommend staying here based on our stay.
ELENA
Yöpyi 3 yötä joulukuussa 2025






















