6/10 OK
Tarkistettu asiakas
21.8.2019
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice room, view, unpleasant bathroom, no cleaning
The view over the Ohrid lake and the room were beautiful. The location was good. The fridge and electric kettle worked well. The bed was comfortable but too much perfume in the linen.
There was though no cleaning at all during our one week visit. We run out of toilet paper the second day. The garbage bins were full all the time and the weather was hot.
The shower was broken and it spread water all over the bathroom. There were ponds on the floor when we came. The toilet leaked and the smell came into the bedroom. There was no way to dry the floor. There was black mold on the floor and the log in the roof was rotten because of the moisture. There was no air conditioning.
There was dust and garbage under the bed. We booked a non-smoking room but there was cigarrette smoke all over the house and you could’t keep the terracce door open because of the smoke. The kitchen and the equipment were dirty and used.
It seemed that there was not enough personnel to keep the hotel running. The host was friendly and talkative and ordered a taxi for us. We didn’t see any other personnel. You should check out the place, at least room 2. and update the text on the booking site. We didn’t dare to ask for service after seeing the answer to reviews on the website: unpleasant, arrogant guests and so on. We tried to manage on our own.
Tarkistettu asiakas
Yöpyi 7 yötä elokuussa 2019
