Asuntolaivat – Okanagan Valley

”We had a very good experience staying at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always willing to help. The location was convenient, and the overall atmosphere made our stay relaxing and enjoyable. We would definitely stay here again and highly recommend this hotel to anyone looking for a great place to stay.”

”Unfortunately, our experience with this hotel was disappointing, primarily due to the customer service. The front desk staff came across as defensive, dismissive, and at times passive-aggressive rather than helpful. Before our stay, I specifically called to ask about parking because we had two vehicles. I was told there were two parking stalls available, but that parking two cars would cost $100 for our two-night stay. When we arrived, we were told we could only park one vehicle and that the...

”I’ve had a good stay 3 years ago at this property but was pretty disappointed that I didn’t have a microwave in my room this time as I have a son that has dietary restrictions and I bring food from home whenever we travel. I booked this hotel specifically because I knew there would be a microwave. There wasn’t. There was ONE communal microwave a good 5 minute walk to the back of the property and in the laundry room of all places. I was constantly walking back and forth heating my son’s food up...

”Well accommodating for big groups”

”Always clean and love the location”

”Great location, easy parking, was under construction so no pool yet. Would stay again. Beds super comfy!”

”Large room with a great work area and great in room coffee.”

”We had a great stay overall. The room was clean, the staff were friendly, and the hotel was beautiful. The only issue we had was that we accidentally went to the adults-only pool because we weren’t aware there was a family pool a short 2–3 minute walk away. We mentioned it to the staff, and they were very understanding. They apologized and gave us a $50 credit to use at the restaurant, which we really appreciated. Their excellent customer service turned our experience into a positive one. We...