Normally, the property sends us the access code 24 to 48 hours before our arrival, but we did not receive it. On the day of our arrival, we tried calling their phone number multiple times, but no one answered. Concerned that it might be a scam, we decided to arrive early, around 3 PM.
When we arrived, there was a phone on-site that we used to call them repeatedly. Eventually, a lady answered and told us she was busy and couldn't provide the code, instructing us to come back after 4 PM.
When we returned at 4 PM, a man was there who helped us call the lady (presumably the manager). We finally received the access code, but it was only after entering the room that we received an email with the room number and access code.
This experience significantly disrupted our travel plans and diminished our overall impression of the property. I would advise against booking this property due to the poor communication and lack of timely support.
