Chalet't – Olonzac

”Enjoyed the home”

”You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine.”

”Personnel très serviable à notre arrivée. Oubli d'une veste que nous n'avons pas pu récupérer le jour même, l'hôtel étant fermé de 11h à 16h ! L'hôtel n'accepte pas d'envoyer les objets oubliés contre remboursement. Espérons récupérer la veste lors d'un passage à Narbonne en juillet...”

”Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación.”

”The hotel is chasing, as in old charm. But beyond the charm, a reality come with it. It would need a lot of renovation, espacially with the bathroom. The shower in my room was a prefab shower module from the 80's. Completely run down, almost unusable, potentially dangerous as you could easily slide and fall in it. It may not be the case for all the rooms, but make sure to ask if the bathroom as been renovated! The staff was nice, and apolegatic about it. The owners need to do something about it....

”Delightful villa featuring incredible vistas and wonderful service . Quiet, clean and well decorated room and comfortable king bed . Breakfast was outstanding too featuring many locally made condiments . Gracious and friendly host . Close proximity to the city and historical venues . ”

”L'hôtel est situé à environ 10 mn de la Cité de Carcassonne et on l'aperçoit des fenêtres de l'hôtel. Nous avons très bien dormi car c'est calme. Les propriétaires de l'hôtel sont très agréables les chambres sont propres et spacieuses. La piscine est très jolie. Je recommande vivement cet endroit.”