Allergiatestatut vuodevaatteet, untuvapeitot

Arvostelut: DoubleTree by Hilton Hotel Olympia

4 out of 5
DoubleTree by Hilton Hotel Olympia
415 Capitol Way N, Olympia, WA

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 462 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 318 kautta 1000 arvostelua" "
Arvosana 6 - OK. 113 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 74 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 33 kautta 1000 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Jukka

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok, but maybe not worth the money
Hotel location is good and peaceful. The breakfast has issues, something was always missing and the service was really unpolite and arrogant "we don't have enough staff", "the breakfast ends soon" (even though there was still 30 minutes to go). The room was clean, But don't take the room located at the side on the main street, the fans are making awful noise. Is the hotel worth the money, hard to say
Yöpyi 3 yötä huhtikuussa 2023
Customer Service vastasi 5.5.2023
Thank you for the great review, Jukka!We're happy you had a pleasant experience with us! It's lovely you enjoyed our prime location and clean rooms so much. That's what we like to see! However, we regret that our breakfast options and staffing didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience!

8/10 Hyvä

Leena, Pori

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kaupungin keskustassa
OK perus hotelli ihan mukavan kaupungin keskustassa. Aamiainen maksullinen, amerikkalaiseksi ihan hyvä. Löytyi vähän muutakin kuin makeisia.

6/10 OK

Lauren

Matkusti kumppanin kanssa
Hyvää: Siisteys
Fine for the price.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Victor

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was quick and easy and our room was available early.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Raymond

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
After our last hotel, the Westin in Seattle, it was just a relief to have a clean hotel room and a TV that worked.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 16.5.2024
Raymond, thank you for sharing your experience at DoubleTree by Hilton Olympia. It is great to hear that you found your room clean and enjoyed the working TV. We're glad we could provide you with a positive stay. We hope to welcome you back again soon!

10/10 Loistava

Peter

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Terri, Rollinsville

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Location
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 7.5.2024
Terri, your commendation of DoubleTree by Hilton Olympia's advantageous position fits well with our aspiration to provide guests with convenience. We're thrilled you appreciated our location and look forward to ensuring your next stay is just as enjoyable.

10/10 Loistava

Jill

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location in the walkable Historic District. Ample restaurant options nearby. Hotel was very clean and comfortable as expected with Double Tree. Staff were friendly and accommodating. I loved their Crabtree & Evelyn products in the room. There were a couple of conferences being hosted at the time so parking was pretty tight. This hotel would be my first choice if staying in Olympia again.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 27.4.2024
Jill, it's wonderful to hear how much you enjoyed your stay at DoubleTree by Hilton Olympia. We're delighted that our prime location, cleanliness, and comfort met your expectations. Our team members always strive to provide friendly service and it seems they hit the mark during your visit. We're also thrilled you loved our choice of in-room products. Regarding the parking situation, we appreciate your understanding during busy conference periods. We can't wait for the opportunity to welcome you again when your travels bring you back to Olympia.

10/10 Loistava

Michelle

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel had great staff, bartender, and breakfast! Bathroom could use some updating and the sofa bed mattress was not clean. BUT compared to most hotels in that homeless downtown area it was nice! We’d stay there again. Super close to a fantastic farmers market!
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 23.4.2024
Michelle, it's wonderful to hear that you appreciated DoubleTree by Hilton Olympia's exceptional team members, our bartender and breakfast options! We're pleased our location was convenient for your needs. Your feedback regarding the bathroom and sofa bed will be passed onto our maintenance and housekeeping teams to ensure improvements. Looking forward to welcoming you back on your next visit, perhaps for another visit to the nearby farmers market.

10/10 Loistava

stacey, lake foreat park

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The jacuzzi was broken so bummed about that bc we only stay for jacuzzi and pool but great customer service. Front desk made it up with excellent customer service
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 23.4.2024
Stacey, it's great to hear that your stay at DoubleTree by Hilton Olympia was quite enjoyable, despite a minor setback with the jacuzzi. Our front desk team's commitment to excellent service shines through in your compliments. We can't wait to welcome you again for a flawless stay next time, with all amenities fully functional for your enjoyment.

4/10 Huono

NORIKO

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The staff who helped me check in had great hospitality and I wanna give him five stars, however, the room… window was covered with bird poop, junk outside of window, shower door not working and automatically opens while taking shower and that caused the floor soak wet, shampoo bottle holder was not fixed, coffee maker wss not clean, bedside table was not cleaned amd glass mark on it.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 21.4.2024
Noriko, it's heartening to hear about your positive experience with our team member during check-in. However, your room experience evidently fell short of expectations. We apologize for the inconveniences you faced, from the window's cleanliness to bathroom fixtures, and other room elements not up to par. We've taken heed of your input and are adjusting our cleaning protocols to ensure an improved experience. We look forward to having another chance to showcase these improvements.

10/10 Loistava

Ricky

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 13.5.2024
Ricky, it's fantastic to hear that your time at DoubleTree by Hilton Olympia was enjoyable. We truly appreciate your feedback and hope to welcome you back soon!

2/10 Hirveä

Ryan, Seattle

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel itself was fine. Lowering the rating and leaving a review because we chose this property specifically to use a pool over Spring Break. Upon arrival we learned that the pool would be closed for the majority of our stay. The staff was unhelpful, and was unwilling to offer any sort of solution or compensation "because we booked through Expedia." What a waste of rare vacation days.
Yöpyi 2 yötä huhtikuussa 2024

6/10 OK

wei

Matkusti perheen kanssa
Good location. Hotel is a little bit old. We searched all over the Olympia, there is no new and luxery hotel.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 9.4.2024
Wei, we're glad to hear that our location was advantageous for your visit. We appreciate you highlighting the unique character of our hotel. While we're not the newest establishment, our focus lies in providing a comfortable experience enriched with quality service. We hope you took advantage of all the amenities our hotel has to offer. We look forward to improving your stay on your next visit.

10/10 Loistava

Lindsey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Laundry services, indoor pool and hot tub, gym, great breakfast. First night had no view. Second night had okay view , we could see part of the marina
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 9.4.2024
Lindsey, it's fantastic to hear your appreciation for the various amenities like laundry services, indoor pool, hot tub, gym, and breakfast at the DoubleTree by Hilton Olympia. We're happy you were able to enjoy a view of the marina during your stay. We look forward to serving you again in the future.

10/10 Loistava

Lindsey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A nice hotel, great breakfast. Kids loved the pool and hot tub.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 9.4.2024
Lindsey, we're thrilled to hear you had such a pleasant stay at the DoubleTree by Hilton Olympia. It's wonderful to know that you enjoyed our hearty breakfast and that your children found the swimming amenities to their liking. We're looking forward to welcoming you and your family back for another enjoyable visit soon.

10/10 Loistava

Jaime

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelent
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 1.4.2024
Jaime, it's a pleasure to know you had an excellent experience at DoubleTree by Hilton Olympia. We appreciate your feedback and look forward to your next visit.

10/10 Loistava

Stephanie

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Near the Capital
Yöpyi 5 yötä maaliskuussa 2024
Customer Service vastasi 2.4.2024
Stephanie, it's wonderful to hear that you appreciated the convenient location of DoubleTree by Hilton Olympia! We value your feedback and look forward to welcoming you back on your next visit. Thank you for choosing us.

10/10 Loistava

Misty

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved this hotel, way better than expected. Location is great and walkable, rooms are nice and clean, beds were comfortable. My kids loved the free cookies at check in, the pool, and breakfast.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 1.4.2024
Misty, your heartfelt review made our day here at DoubleTree by Hilton Olympia! We're thrilled to hear that our location was convenient, the rooms met your expectations, and the beds provided comfort. It's always delightful to hear when the small touches, such as our complimentary cookies and pool, are enjoyed by our young guests. Looking forward to warmly welcoming you and your family again soon.

10/10 Loistava

Christine, Portland

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice, convenient, clean.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Christine, it's great to hear you found your stay at DoubleTree by Hilton Olympia pleasant and well-situated. We strive to maintain a pristine environment for our guests to enjoy. We eagerly await your return for an equally enjoyable experience.

10/10 Loistava

B

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 20.4.2024
It's wonderful to hear you had a great experience at DoubleTree by Hilton Olympia. Our team appreciates your high rating! We hope to have the pleasure of serving you again in the future.

10/10 Loistava

Julianna

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kind, good snacks and amenities. Nice experience overall- bed was nice too!
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 29.3.2024
Julianna, it's wonderful to read about your excellent stay at the DoubleTree by Hilton Olympia. We're glad you appreciated the amenities and enjoyed the comforting bed. The team members strive to create memorable experiences and are thrilled they made a positive impact on your stay. We hope to host you again for another enjoyable stay.

10/10 Loistava

Elizabeth Anne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had a wonderful stray. very convenient location, and staff were lovely. Thank you.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 26.3.2024
Elizabeth Anne, we're thrilled to hear of your amazing experience at the DoubleTree by Hilton Olympia. Our convenient location and dedicated team members are some of the aspects we love about our hotel. We appreciate your kind words and look forward to hosting you again.

10/10 Loistava

Gary

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Some maintenance needed in our room.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 26.3.2024
Gary, we're delighted to hear about your overall positive experience at DoubleTree by Hilton Olympia. We appreciate you bringing the room's maintenance to our attention and be sure our team is addressing it. We look forward to your next visit.

8/10 Hyvä

Tami

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed this hotel, the best part was the warm cookies upon arrival! The staff when we arrived were so friendly and kind. The bar/food was open until 11pm which was great because we got in late. The area around the hotel wasn’t great, it didn’t feel like a safe neighborhood. The hotel itself was great for us but the parking was very limited. I’m happy with our stay there but I wish we had time to go to the hands on kids museum that’s within walking distance. The pool looked clean and nice, we ran out of time for that as well. The bed was comfortable and the duvets were comfy. The electronics were old (tv didn’t have Netflix and the clock had a charging port for an iPhone 4). The room was huge though!
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 23.3.2024
Tami, we're delighted you enjoyed your stay at DoubleTree by Hilton Olympia, especially the toasty cookies and the welcoming nature of our team members. We appreciate the feedback on the area and parking, your comments are valuable in our ongoing efforts to provide the ideal experience. Your remarks about the proximity to the children's museum and the pool are delightful, we hope you can return soon and take advantage of those. We have noted your comments regarding the electronic features in the room. We strive to provide modern amenities that meet the needs of our diverse clientele. We await the chance to welcome you back for another comfortable stay and perhaps, to visit that museum!

4/10 Huono

Lidziya

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
We were placed in a room on the first floor. Exactly at 12.30am strange sounds began, hotel workers were outside, right under our windows, they were taking out some things or dirty laundry and this continued until 3-3.30am, we could not sleep, and in the morning we had an important meeting at which we needed to have maximum concentration. We were broken and tired because couldn’t sleep almost all the night. I do not recommend staying at this hotel.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Jerry

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and comfortable stay. Would recommend 10/10.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 12.3.2024
Jerry, it's wonderful to hear you found your stay at DoubleTree by Hilton Olympia both clean and comfortable. Your recommendation truly means a lot to our team. We look forward to welcoming you back on your next visit.

10/10 Loistava

Brett

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was great, Kyla was very helpful and accommodating as we had a complicated check-in with three bookings for eight different rooms, with people arriving at different times. She was very flexible and stayed a little later than her shift and when she did leave, she directed to me to where she parked, as it was the last spot available in the lot. She was also very helpful when I talked to her earlier in the day about some early guest arrivals. Thank you.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 6.3.2024
Brett, it's wonderful to hear your high praise for our team members at DoubleTree by Hilton Olympia. It sounds like Kyla particularly went above and beyond to ensure a smooth check-in experience. We always aim to be as accommodating as possible, and we're glad that was reflected in your stay. Thank you for your kind words about our diligence and hospitality. We look forward to welcoming you back in the future.

8/10 Hyvä

Amy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was fine except the fold out sofa was horribly uncomfortable. My son was unable to sleep on it. The location at the waterfront was great and easy to walk into town from.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 4.3.2024
Amy, thank you for your feedback. We're thrilled you found our location near the waterfront convenient and easily accessible to the town. We regret to hear about your son's discomfort with the sofa bed, and it's a matter we take seriously. We're always striving to provide optimal comfort for all our guests. We hope to have another chance to improve your experience during your next visit to the DoubleTree by Hilton Olympia.

10/10 Loistava

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 27.2.2024
Thank you for this excellent rating, Claudia!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at DoubleTree by Hilton Olympia! We'd love to host you again someday for yet another unforgettable visit.

10/10 Loistava

Keri

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean & comfortable stay and loved the location.
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 26.2.2024
Keri, it's uplifting to hear that you found your stay at the DoubleTree by Hilton Olympia both clean and comfortable. We're also delighted that our location was perfect for your needs. We hope to see you again soon for another enjoyable experience.

10/10 Loistava

Carrie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was great being in town and in close walking distance to restaurants and amenities. The hotel was clean and very comfortable.
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 24.2.2024
Carrie, thank you for your kind words. It's great to hear that you enjoyed the convenient location of DoubleTree by Hilton Olympia, as well as its cleanliness and comfort. We're looking forward to welcoming you back for another pleasant experience.

10/10 Loistava

Autumn, Tokeland

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 20.2.2024
Thanks, Autumn! It's outstanding your time at DoubleTree by Hilton Olympia was fantastic. We can't wait until your next visit!

6/10 OK

Hannah

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Decent hotel with nice accommodations in a great location in downtown Olympia. It's all fine, just a little worn around the edges and has the weirdest shower I have ever encountered in a hotel!
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 14.2.2024
Hannah, thank you for taking the time to share your feedback. It's good to hear you enjoyed the convenient location of the hotel. We're continually working on updates and improvements, and your observations will undoubtedly guide us. In relation to your comment about the unique specifications of our showers, we appreciate your patience and understanding. We hope to have the pleasure of hosting you again to provide a refined experience.

10/10 Loistava

Jacob

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 14.2.2024
Jacob, it's truly rewarding to learn that your stay at DoubleTree by Hilton Olympia was satisfying. We're thrilled you chose us for your visit and hope to have the pleasure of welcoming you back in the future!

6/10 OK

Nancy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Paying for a substandard breakfast.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 12.2.2024
Nancy, it's disappointing to hear you found the value of our breakfast to not meet your expectations. We consistently strive to provide quality food options and we will take your feedback to heart as we look to further improve our offerings. We hope for an opportunity to offer you a more satisfying experience in the future.

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 3.2.2024
John, thank you for choosing DoubleTree by Hilton Olympia. We're thrilled to understand your stay was satisfactory. We appreciate you taking a moment to leave a rating. Hope to have the pleasure of welcoming you back again in the near future.

10/10 Loistava

Tom

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was easy, fresh warm cookie at check-in was a nice touch. Staff was really nice, attentive. My only issue is that we checked out yesterday and we're still waiting to see a detailed bill emailed to us. As we had some drinks at the bar several days, I like to see what exactly was charged to our card.
Yöpyi 4 yötä tammikuussa 2024
David vastasi 31.1.2024
thanks for your review, can you email us with your full name and the days that stayed with us to send you the email receipt.

10/10 Loistava

Kimberly, Carlisle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 31.1.2024
Kimberly, thank you for choosing DoubleTree by Hilton Olympia and for sharing your 5-star experience. We take pride in providing a remarkable stay for our guests. Your fantastic rating shows we're succeeding! We look forward to having the opportunity to welcome you back in the future.

10/10 Loistava

steve

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Stay
Great service and great quiet stay
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 30.1.2024
Steve, your kind feedback is greatly appreciated! At DoubleTree by Hilton Olympia, our team members strive to deliver great guest experiences like the service and tranquility you've highlighted. We hope you're already planning your return. We can't wait to welcome you back.

10/10 Loistava

Abigail

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 30.1.2024
Thanks for the perfect rating, Abigail!We're pleased to hear that you have fully enjoyed your stay at DoubleTree by Hilton Olympia, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

6/10 OK

Carol

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was disappointing that the two week long stays the laundry facilities were not working and there was no options. I don't drive so walking with laundry to another place to do laundry for 2 - 3 weeks wasn't an option.
Yöpyi 5 yötä tammikuussa 2024
Customer Service vastasi 27.1.2024
Carol, it's regrettable to read about your difficulty regarding the laundry facilities during your prolonged stay. We understand your challenges, especially when other laundry solutions are not readily accessible. We constantly strive to ensure all amenities are running smoothly and our guests' comfort is always at the forefront of our concerns. Thank you for highlighting this issue, and we hope to better serve you in the future.

10/10 Loistava

William

Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 21.3.2024
William, it's fantastic to hear you had a five-star experience at DoubleTree by Hilton Olympia. We always strive to provide top-notch service for our guests. We can't wait to welcome you back for another exceptional stay.

10/10 Loistava

Dan

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 27.1.2024
Thank you for sharing your perfect rating with us, Dan!It's wonderful to see how much you appreciated your time at DoubleTree by Hilton Olympia! We want everyone to feel right at home at DoubleTree by Hilton Olympia. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 4.1.2024
Thank you for leaving us a great rating! We look forward to seeing you again soon so we can share another exceptional experience with you at DoubleTree by Hilton Olympia!

10/10 Loistava

Frank

Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 13.1.2024
Thank you for the 5 out of 5 rating, Frank!We're thrilled to see how much you enjoyed staying at DoubleTree by Hilton Olympia. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Hyvä

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We enjoyed the hotel. Nice dinner in the bar. Decent breakfast (for pay). The staff treated us well. I guess that the hotel has recently been updated. They did well. I think the shower door in our room was installed backwards.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 25.12.2023
Gary, it's lovely to hear you enjoyed your stay at DoubleTree by Hilton Olympia, including our enjoyable on-site dining and recent updates. We appreciate your positive remarks about how our team members treated you. As for the issue regarding the shower door in your room, thank you for bringing this to our attention. We assure you that our maintenance team will look into this to ensure a comfortable stay for all our future guests. Looking forward to your next stay with us.

10/10 Loistava

carol

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very convenient to the capital buildings and state government campus.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 22.12.2023
Carol, it's fantastic to hear how you appreciated the prime location of DoubleTree by Hilton Olympia, close to the capital buildings and government campus. We're delighted we could offer you convenience during your stay. We look forward to hosting you again in the future.

6/10 OK

James

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 20.12.2023
James, thank you for taking the time to rate your stay. We notice there's room for improvement based on your score. We'd appreciate any further feedback regarding your experience in order to better serve you next time you stay with us.

10/10 Loistava

Charles

Matkusti ryhmän kanssa
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Nice Compassionate Hotel
It’s a very and comfortable hotel. I believe it’s from the 1990s originally. The beds are comfortable. The staff gives guests in the lobby a hot chocolate chip cookie in the afternoon. They have a nice lobby with a bar and a fireplace. It’s well located near everything in downtown Olympia in terms of walking distance. When I had a sudden death in my family and had to leave, they only charged me for the 1 night out of my intended stay of 3 days. That was very kind and compassionate of them to do. I recommend this hotel.
Yöpyi 3 yötä marraskuussa 2023
Customer Service vastasi 19.12.2023
Charles, it's delightful to read that you had a positive experience at DoubleTree by Hilton Olympia. We do indeed pride ourselves on the comfortable ambience and our iconic afternoon cookies. We are glad to learn that our team members were able to assist you during an unexpected situation. Your commendations are greatly appreciated and we're looking forward to welcoming you back when your travels bring you to Olympia again.