8/10
The property is so beautiful and peaceful, and it's obvious someone put a lot of love into it. That said, this was not a great experience with Vacasa. Problems that should've been anticipated: Upon our arrival, dog hair on the bedding, water left in the tea pot, visible dirty spots in the bathrooms. Only 3 rolls of toilet paper in the entire house for 6 people, & only 1 garbage bag. The ceiling fans were not all operable & it was HOT. Unpredictable problems: first night in the house, there was a man prowling the property at 3:00am. He scared the crap out of my kids who were up to use the bathroom. Turns out the loft/game room is in a totally separate structure from the main house, so they had to go outside to enter the house to use the bathroom. Found out it was the maintenance guy, who decided to come by in the middle of the night? The paddle boards were missing the main fins, which made them difficult to use. Still had fun, but it was a bummer. The prop manager was great about fixing both of these issues. On our last day we had a family emergency come up. I contacted both Vacasa and the property manager about extending our stay for one night, or getting late checkout time. I didn't expect to be told yes, bc it was all very unpredictable and last minute. However, the responses I got were cold and scripted, with absolutey no willingness to work with us. I found that really disappointing/upsetting. Overall, we prolly won't stay again.
Tiffany S.
Yöpyi 5 yötä kesäkuussa 2025
