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Arvostelut: DoubleTree by Hilton Omaha Southwest

4 out of 5
DoubleTree by Hilton Omaha Southwest
3650 S. 72nd Street, Omaha, NE

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 513 kautta 1006 arvostelua" "
Arvosana 8 - Hyvä. 297 kautta 1006 arvostelua" "
Arvosana 6 - OK. 106 kautta 1006 arvostelua" "
Arvosana 4 - Huono. 50 kautta 1006 arvostelua" "
Arvosana 2 - Hirveä. 40 kautta 1006 arvostelua" "

8,8/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Brittany

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
It was good for the money honestly and great location. It’s really big and that was nice too
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Cristina

Matkusti perheen kanssa
H
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Wayne

Hyvää: Palvelut/mukavuudet
Bathroom sink clogged, shower dirty, trash left in bickets
Yöpyi 1 yön toukokuussa 2024

6/10 OK

James

Huonoa: Majoituspaikan kunto ja tilat
You can not use cash in the breakfast It is America isn't it The place is Noisy on the street side of the motel the shower conditioner was empty The amount you pay for a room the place should be UpToDate Could not get TV to work on TV mod too complicated
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Cheri

Matkusti perheen kanssa, Liikematkailija
I’ve stayed at this hotel several times and it was never like this. Stains and torn carpet. Service was almost nonexistent
Yöpyi 1 yön toukokuussa 2024
DoubleTree by H vastasi 21.5.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your candid feedback. We take guests comments seriously and will definitely be looking into your latest experience. We will share your comments with our staff and look for ways to improve moving forward. We are very sorry for any inconveniences we may have caused.

10/10 Loistava

Pamela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff at check-in. Clean room, clean all around.
Yöpyi 1 yön toukokuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 20.5.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Jamie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was very easy.
Yöpyi 2 yötä huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 13.5.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Iran

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was nice!
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Mason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 6.5.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

2/10 Hirveä

Baylee

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The first room I was in smelled so strongly of DOG URINE my child woke up with hives from this. Second room wasn't bad until the last night of our stay and the smoke detector went off at 3:30 am waking up myself, boyfriend and our 1 year old. I requested a refund and was told they could off me free breakfast for the day I left! I was on my way home from this vacation no I do not want a free breakfast ticket. I would have much rather a refund due to the fact. I would not recommend.
Yöpyi 3 yötä huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 29.4.2024
We apologize for any inconvenience we may have caused you. We take our guests comments very seriously and will be sharing them with our team to improve our experience moving forward.

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 30.4.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Peter

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel when traveling as right on 40.
Yöpyi 1 yön huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 4.4.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Rhaenbow, Fayetteville

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall amazing. Parking lot was a little dirty
Yöpyi 1 yön huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 4.4.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Jennifer

Matkusti pienten lasten kanssa
I was skeptical when the parking lot was shared with a Burger King and the outside of the side of the building didn’t look very nice for a Double Tree but I was beyond impressed. This was the best stay I’ve had in years! It was cleaner and the bed was more comfortable than a stay double the price at another establishment. The hallway was the quietest I’ve ever experienced and I was on the first floor! The staff was all very friendly and the warm cookies and water was such a nice touch at check in. I will definitely choose again!
Yöpyi 2 yötä huhtikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 4.4.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Rhaenbow, Fayetteville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the breakfast but it was lacking in more dietary options
Yöpyi 1 yön maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 1.4.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We will share your feedback with our staff. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Berenice

Hyvää: Siisteys ja palvelut/mukavuudet
Excellent
Yöpyi 1 yön maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 25.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

2/10 Hirveä

LeeAnne

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 25.3.2024
Thank you for sharing your feedback. We take all of our guests experiences very serious. We are sorry your stay was not up to your expectations.

10/10 Loistava

Steve, Chicago

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gorgeous room, amazing shower and i loved I was able to pick my room
Yöpyi 2 yötä maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 19.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

6/10 OK

Jessica

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
The people who work at this doubletree are really nice and helpful. The facilities in the common areas and the pool are really nice as well. I was very disappointed with the suite we rented. It need new carpets long ago and made the room smell bad. The walls and bathroom had scoffs all over the walls, the toilet leaked. Time for an update in the suite because at over $300 a night the condition of the room was embarrassing. We won’t be back to these suite rooms. Too bad because the people were great.
DoubleTree by Hilton Omaha Southwest Team vastasi 18.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for your candid feedback. We take every guests stay seriously, and we apologize for any inconvenience we may have cause you. We will share your comments with our team and work together on improving.

4/10 Huono

Patrick

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dirty, sheets caused a rash on my body.
Yöpyi 1 yön maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 15.3.2024
Thank you for your candid feedback. We take every guest experience very seriously. We will share your feedback with our team and work to constantly improve. We apologize for any inconvenience this may have caused.

8/10 Hyvä

Kaylin

Yöpyi 1 yön maaliskuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 25.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Jerry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
As anticipated.
Yöpyi 1 yön maaliskuussa 2024
DoubleTree Omaha Southwest Team vastasi 4.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for you kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Hyvä

Nathan

Yöpyi 1 yön helmikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 22.3.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

6/10 OK

Chad

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
DoubleTree Omaha Southwest Team vastasi 27.2.2024
Thank you for choosing DoubleTree Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

4/10 Huono

Ruben

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
I got the king suite and was disappointed with the condition. The chair next to the couch was covered in mysterious white stains. Gross. The curtains were the same way. The bedding was fine. The bathroom door didn't have a way to stay closed. Overall disappointed since I paid extra to have a nice room with my family.
Yöpyi 1 yön helmikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 26.2.2024
Thank you for your candid feedback. We take our guests experience very serious and we apologize for any inconvenience we may have caused you. We will share your feedback with our team and work on correcting these issues. Thank you for choosing DoubleTree Omaha Southwest. We hope you will give us another opportunity in the future.

10/10 Loistava

Kim

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 21.2.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Rita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay!
Yöpyi 3 yötä helmikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 19.2.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon.

2/10 Hirveä

Grace

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disgusting and awful
This hotel was absolutely foul. The first room we were given was not clean at all. There was filth all over the bathroom counters. The pillows had hair ALL over them from the previous guests. It was evident the room has not been turned over whatsoever. Disgusting. We went and politely asked for a new room, went to our new room, and it was a construction site. We thought we were being punkd…went down AGAIN to the front desk, were given a third room in which we just settled and went to bed. I’m not sure how this hotel is rated so highly. It was an awful experience. We requested a refund and were told they would make a “note” of it. Absurd.
The room we were given after requesting a new room due to its filth…
Yöpyi 1 yön helmikuussa 2024
Doubletree Team vastasi 7.2.2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your comments have been taken very seriously, and we are deeply troubled to learn of the numerous issues you encountered, which do not reflect the high standards of service and cleanliness that we strive to uphold.We understand the importance of a clean and comfortable environment for our guests, and it is unacceptable that we fell short in meeting your expectations. Please rest assured that your concerns have been brought to the attention of our housekeeping and maintenance teams to ensure immediate corrective actions are taken to address these issues and prevent any recurrence in the future.We regret that we were not able to provide you with a seamless and enjoyable stay, and we apologize for any inconvenience or frustration this may have caused. Your feedback is invaluable to us as it helps us to identify areas for improvement and make the necessary changes to enhance the guest experience.Once again, we apologize for the negative experience you had, and we hope that you will consider giving us another opportunity to regain your trust and provide you with the exceptional service and hospitality that we are known for.

8/10 Hyvä

Daniel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, clean room and convenient location. Highly recommend.
Yöpyi 3 yötä tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 2.2.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Lan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was very happy staying at this hotel, thank you
DoubleTree by Hilton Omaha Southwest Team vastasi 31.1.2024
Thank you for Choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Kris

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 29.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and see us again soon!

10/10 Loistava

Theresa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 26.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Logan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Conveniently located off I80
Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 25.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and see us again soon!

6/10 OK

DELIA, LAKEWOOD

Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 21.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for leaving a review. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Hyvä

Laura, commerce city

Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 16.1.2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon.

10/10 Loistava

Anne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel!
This place was great! We stopped in Omaha due to bad weather on our drive back west. Great location, super friendly, professional and helpful staff. Great fitness center. Suite was cozy and had a beautiful bathroom. Would stay again!
Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 15.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
DoubleTree by Hilton Omaha Southwest Team vastasi 15.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

10/10 Loistava

Glenda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 15.1.2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

6/10 OK

Charles

Huonoa: Siisteys
Needs an All-around Refresh
This hotel once again is in need of a refresh. Massive stains on the room carpet, a deep clean needed in the bathroom, regrouting, reflooring and a better staff could make this place much better. It's on the downtrend of the remodel cycle and needs a refresh in a bad way.
Yöpyi 4 yötä joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 2.1.2024
Thank you for your feedback and for choosing DoubleTree by Hilton Omaha Southwest. We take our guests feedback seriously and have some property improvements planned for 2024.

2/10 Hirveä

Fernando

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Real Review!!!
Horrible check in experience, customer service offered refund that I have still not received. Considerating not even using hotel.com anymore bc of this
Yöpyi 1 yön joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 2.1.2024
We are sad to hear that we did not meet your expectations. Our staff will look into your request and take action. We apologize for any inconvenience this may have caused.

10/10 Loistava

Patty

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Michelle vastasi 27.12.2023
thank you for taking the time to rate us. your feedback is important to us.

6/10 OK

Cristina

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Michelle vastasi 27.12.2023
thank you for taking the time to rate us. your feedback is important to us.

10/10 Loistava

Sylvia

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Honestly one of the nicest places i have stayed in! We took our girls for the weekend and it was really clean! Our only quam was that our mattress was very hard but that could be chalked up to the mattress possibly being new.
Yöpyi 1 yön joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 18.12.2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Hyvä

Gordon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy to find, friendly staff, clean.
Yöpyi 1 yön joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 18.12.2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Hyvä

Sonya

Yöpyi 1 yön marraskuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 18.12.2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Catherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
DoubleTree by Hilton Omaha Southwest Team vastasi 11.12.2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was really clean and quiet.
Yöpyi 2 yötä joulukuussa 2023
Michelle vastasi 5.12.2023
thank you for taking the time to rate and share your feedback with us.

10/10 Loistava

Laurie

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The onsite restaurant was very convenient and good food.
Yöpyi 1 yön marraskuussa 2023
Michelle vastasi 5.12.2023
thank you for taking the time to share your feedback with us.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Michelle vastasi 5.12.2023
thank you so much for your feedback. this is extremely important to us.

6/10 OK

Edward

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
No complimentary coffee and music in bar was too loud for daytime
Yöpyi 1 yön marraskuussa 2023
Michelle vastasi 5.12.2023
we do not have complimentary coffee in the lobby because it is complimentary in your guest room, and available 24/7 upon request