Aula

Arvostelut: Motel 6 Omaha, NE

2 out of 5
Motel 6 Omaha, NE
10919 J Street, Interstate 80 Exit 445, Omaha, NE

Arvostelut

5,4
Arvosana 10 - Loistava. 165 kautta 700 arvostelua" "
Arvosana 8 - Hyvä. 56 kautta 700 arvostelua" "
Arvosana 6 - OK. 101 kautta 700 arvostelua" "
Arvosana 4 - Huono. 120 kautta 700 arvostelua" "
Arvosana 2 - Hirveä. 258 kautta 700 arvostelua" "

5,6/10

Siisteys

6,2/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

5,2/10

Majoituspaikan kunto ja tilat

5,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

John

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

luis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
During our check-in, my mother couldn’t make it up to the second floor. The front desk person then offered to move her to the first floor! Customer service was completely great! Thank you!
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 22.5.2024
Hello luis,We are pleased to hear that our front desk staff was able to accommodate your mother's needs efficiently. Providing great customer service is our top priority, and we are glad that your experience reflected that. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Loistava

Timothy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great deal. Always satisfied Motel 6
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 17.5.2024
Hello Timothy,We appreciate your feedback and are glad to hear you enjoyed your stay with us at Motel 6. We strive to provide great value and satisfaction to all our guests. Should you have further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

2/10 Hirveä

Nancy, Kitchener

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 17.5.2024
Hello Nancy, We are sorry to hear that your experience with us did not meet your expectations. We encourage you to contact us directly to discuss any concerns you may have so that we can address them accordingly.

8/10 Hyvä

Jacques, Orford

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
-
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 14.5.2024
Hello Jacques, We appreciate you sharing feedback regarding your recent stay with us. We value all comments as they help us improve our services for future guests. Should you wish to discuss your experience further, please don't hesitate to contact our management team. Your input is essential to us, and we hope to welcome you back in the future.

10/10 Loistava

Cassie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 7.5.2024
Hello Cassie,We truly value your feedback and appreciate you choosing to stay with us. Should you have any further comments or concerns, please feel free to reach out to our management team. Thank you for taking the time to share your experience with us.

2/10 Hirveä

Jared

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 9.4.2024
Hello Jared, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to provide further details about your stay so we can address any issues you may have encountered.

10/10 Loistava

Joe

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
One staff not good
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 7.4.2024
Hello Joe,We value your feedback and apologize for any inconvenience caused. Your comments will be shared with the team for further review and improvement in service quality. Thank you for bringing this to our attention.

10/10 Loistava

Keiarra

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Its really nice and the staff are very polite!
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 31.3.2024
Hello Keiarra,Thank you for your kind words about our hotel and our team members! We're delighted to hear that you had a pleasant experience with us. Your feedback is valuable and we appreciate you taking the time to share it with us. Should you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 Loistava

Esther

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very polite and friendly
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 2.3.2024
Hello Esther,We are delighted to hear that you found our staff to be polite and friendly during your stay. We pride ourselves on providing exceptional service to all our guests, and we appreciate your positive feedback. Your kind words will be shared with our team to continue to motivate them to deliver outstanding service.

10/10 Loistava

hussain

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
safe and quiet
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 2.3.2024
Hello hussain,We regret to hear your stay did not meet expectations. Your feedback is important to us and will be shared with the team. Thank you for choosing our hotel, and we hope to welcome you back for an improved experience in the future.

2/10 Hirveä

Casaundra

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The man at desk was too stoned to communicate properly when checking in. Cigarette burns on bedding, bathtub and tables. Extreme cannabis smell throughout. Overall an extremely unpleasant experience. Plenty of pictures and videos of the room and facility that I am going to be sharing with the health department, lawyer and whoever else necessary. They charged me a $40 deposit and only returned $35. Crooks and thieves. This motel needs to be shut down. It’s definitely up for “roach motel of the year” award.
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 2.3.2024
Hello Casaundra,We apologize for your experience and appreciate your feedback. Your concerns will be addressed with the team. We encourage you to contact management directly for further assistance with your deposit. Thank you for bringing this to our attention.

10/10 Loistava

Maria J.

Yöpyi 1 yön helmikuussa 2024
Manager vastasi 2.3.2024
Hello Maria J.,We're delighted to hear you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.

10/10 Loistava

Tahis

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 28.2.2024
Hello Tahis,We are delighted to hear that you had a positive experience during your stay with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. Thank you for choosing our hotel for your recent visit.

2/10 Hirveä

Monique

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cockroaches in room and floor had not been swept
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 22.2.2024
Hello Monique, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 OK

Trina

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice staff, nice quiet night of sleep in a comfortable bed. The bed and toilets were clean, which are the most important. I think we stayed for like 50 bucks, so i cant complain too much. It had a fridge and microwave as well. You get what you pay for.
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 21.2.2024
Hello Trina, We are pleased to hear that you found our staff pleasant and enjoyed a quiet night of sleep in a comfortable bed. We strive to ensure cleanliness in all areas and are glad you appreciated it. Our amenities like the fridge and microwave aim to enhance your stay. Thank you for sharing your feedback and we hope to welcome you back in the future.

10/10 Loistava

Johnny

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The attendance name Chay was super helpful and friendly.
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 17.2.2024
Hello Johnny,Thank you for your kind words about our staff member, Chay! We value their dedication to providing helpful and friendly service to our guests. We appreciate your feedback and hope to have the opportunity to host you again in the future.

8/10 Hyvä

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 14.2.2024
Hello Bruce, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Hyvä

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Okay
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 3.2.2024
Hello Bruce, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. While we strive to meet our guests' expectations, please note that we are constantly working on improving our services. If you have any further concerns, we encourage you to reach out directly to our management team. Thank you again for bringing these issues to our attention.

10/10 Loistava

sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä marraskuussa 2023
Manager vastasi 22.1.2024
Hello sarah,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future!

6/10 OK

pamela

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Staff had poor or no english skill.house keeper was very nice and polite and was able to help using pantomiming. Desk staff informed me they ony fill coffee air pot 2x for the day. Pot was empty at 0800 am and he refused to make anothwr pot.
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 14.1.2024
Hello pamela,We appreciate your feedback regarding our staff. While we apologize for any miscommunication you experienced, we're glad to hear the housekeeper was helpful. Please understand that our coffee service is typically offered for a limited time, but we apologize if this was not made clear to you. We'll address these concerns with our team to ensure a better experience for future guests.

2/10 Hirveä

Ashley

Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was absolutely disgusting
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 31.12.2023
Hello Ashley,We're sorry to hear that your stay did not meet your expectations. We highly value guest feedback and would appreciate the opportunity to address your concerns. Please reach out to our management team directly to discuss your experience further.

10/10 Loistava

Ramon

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great price , good location , good staff , will do business again
Yöpyi 2 yötä joulukuussa 2023
Manager vastasi 29.12.2023
Hello Ramon,Thank you for your positive feedback! We're delighted to hear that you found our prices reasonable, enjoyed our convenient location, and were pleased with the service provided by our staff. We look forward to welcoming you back in the future.

10/10 Loistava

Theresa

Yöpyi 3 yötä joulukuussa 2023
Manager vastasi 17.1.2024
Hello Theresa,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Loistava

vanessa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 28.12.2023
Hello vanessa,Thank you for choosing our hotel for your stay! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

4/10 Huono

Alysse, Ogden

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly and nice to not have an additional pet fee but there was a beer can left in the shower which appeared to not have been cleaned recently. Rooms were minimally furnished but we had what we needed. Rooms were not sound proof, our dogs were disturbed by other guests coming and going at all hours.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 26.12.2023
Hello Alysse, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff and pet policy. We apologize for the oversight with the cleanliness of the shower and any noise disruptions you experienced. Please be assured that your comments will be shared with our housekeeping and management teams for review and improvement. We value your feedback and hope to have the opportunity to welcome you back in the future for a better experience.

8/10 Hyvä

douglas

Yöpyi 1 yön joulukuussa 2023
Manager vastasi 22.12.2023
Hello douglas, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Hirveä

Rhonda

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We didn’t even check in. There was drug use in the parking lot. We just drove away not a good element to get out of the vehicle.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 16.12.2023
Hello Rhonda,We apologize for the inconvenience you experienced during your stay at our hotel. The safety and well-being of our guests is our top priority. We appreciate you bringing this matter to our attention and we will conduct a thorough investigation to ensure incidents like these are minimized in the future.

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 7.12.2023
Hello George,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a great experience with us. Hope to welcome you back again soon for another outstanding stay.

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Seemed like a brand new place
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 22.11.2023
Hello Julie,Thank you for your feedback! We're thrilled to hear that you found our hotel to have a fresh ambiance. We appreciate your kind words and hope to welcome you back in the future.

10/10 Loistava

YSABEL

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Decent property, rooms& staff. Parking was easy & convenient. The parking lot looked lively with a lot of light. Also, WiFi worked great. Would definitely stay again.
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 23.11.2023
Hello YSABEL,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you enjoyed our well-appointed rooms, friendly staff, and convenient parking. It's great to know that our parking lot provided a safe and well-lit environment. We're also glad that our WiFi met your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 OK

Kevin

Unfriendly. Little English
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 21.11.2023
Hello Kevin, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the language barriers you experienced during your stay. We appreciate your comments and will take them into consideration for future improvement. If you have any further concerns or suggestions, please reach out to our management team directly.

2/10 Hirveä

Mark

Huonoa: Siisteys
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 21.11.2023
Hello Mark, Thank you for sharing your rating about your recent stay. We apologize for any inconvenience you may have experienced during your time with us. We value all guest feedback and will use it as an opportunity to improve our services. Please do not hesitate to contact our management team directly regarding any specific concerns you may have.

10/10 Loistava

Abbygail

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good stay
Was a good location especially if you’re just there for a short trip in/out of town as it’s right next to where you’d go in/out of the freeway. Staff were very lovely, they even let us use their fridge to store our cold items. Location was clean and easy parking
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 19.11.2023
Hello Abbygail,Thank you for your review! We're pleased to hear that you enjoyed our convenient location and found our staff to be lovely. We're glad we could accommodate your request to use our fridge for storing cold items. Our team takes pride in maintaining a clean and welcoming environment, including easy parking facilities. We appreciate your feedback and hope to welcome you back soon for another great stay.

10/10 Loistava

Shellby

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Manager vastasi 19.11.2023
Hello Shellby,Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience at our hotel exceeded your expectations with a 10 out of 5 rating! It's heartwarming to know that our team provided exceptional service. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Loistava

YSABEL

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was clean and well maintained, good parking. stay was great
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 4.11.2023
Hello YSABEL,Thank you for taking the time to share your positive feedback! We are delighted to hear that you found our property clean and well-maintained, with convenient parking. It's great to know that you had a wonderful stay with us. We look forward to the opportunity to welcome you back in the future.

10/10 Loistava

ann

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Exceptional
After a long time i came to stay here, this is really a nice place to stay overnight, everything has been updated, rooms are spacious, very clean, no on site breakfast but they do have coffee available in the lobby in the morning!
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 28.10.2023
Hello ann,Thank you for choosing to stay with us! We appreciate your positive feedback regarding our updated rooms and cleanliness. We apologize for the lack of on-site breakfast, but we are glad that you enjoyed the coffee in the lobby. We hope to welcome you back

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
Decent place to stay near Omaha
Decent, clean, spot the night I stayed.
Yöpyi 1 yön lokakuussa 2023
Manager vastasi 28.10.2023
Dear Guest,Thank you for your kind feedback! We are delighted to hear that you found our hotel clean and in good condition during your stay. We hope to welcome you back in the near future!

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Place is in bad shape… no housekeeping either
Yöpyi 4 yötä lokakuussa 2023
Manager vastasi 13.10.2023
Hello Guest ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

4/10 Huono

Robert

Huonoa: Henkilökunta ja palvelu
Not so hot.
Good: Room and bathroom were clean with pretty modern fixtures. Not so good: Air conditioner thermostat wasn't working - -couldn't turn it down so finally just shut it off. No shampoo or conditioner. No drinking glass in the bathroom. When I asked for one the clerk found a styrofoam cup for me. Very limited TV channels - - no CNN or MSNBC. They missed my 7:30 wake up call. They gave me a room right off the lobby, which was okay, but Saturday night they let kids keep playing loud arcade games with loud talking in the game room just off the lobby with no door. At 10:00 pm I asked the manager to quiet them down or make them stop but he was very reluctant to do so. The shower does not have a water-saving sprayer. Very strong disinfectant odor in the room after the first night.
Yöpyi 2 yötä syyskuussa 2023
Manager vastasi 5.10.2023
Hello Robert ,Hello Robert, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Hyvä

Acunga

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 20.9.2023
Hello Acunga,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Hyvä

Jacki

Yöpyi 1 yön syyskuussa 2023
Manager vastasi 7.10.2023
Hello Jacki,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Hyvä

Jogeswara Rao

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä syyskuussa 2023
Manager vastasi 18.9.2023
Hello Jogeswara Rao,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 Huono

Ashleigha

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awful. Cheap for a reason.
This was just a quick hotel for us to lay our head before our next big leg of our drive across the USA. We got in about 10pm and was greeted outside by the people with addiction issues right away, one girl was even offering services. Next, we wait at the check in desk for 10 minutes before being greeted and were having credit card reader issues so they just wrote down the previous guests credit card number on a piece a paper and put on the desk for everyone to visibly see. Anyone could have taken a picture of that and in this world, you have to think the unfortunate like that. The room was disappointing to say the least. Dirty and not clean. The bathroom was the dirtiest with a visibly unkempt floor and shower. The toilet seat was too small for the toilet. The bed was not comfortable. But, for the price it did the trick for our 7 hours of sleep we wanted to get after driving for 15 hours and before getting up to drive another 9 hours.
Yöpyi 1 yön syyskuussa 2023
Manager vastasi 28.10.2023
Hello Ashleigha,We apologize for the inconvenience you experienced during your stay. We take the safety and comfort of our guests seriously and will address the issues you mentioned with our staff immediately. We appreciate your feedback and hope you give us another chance to provide you with a better experience next time.

2/10 Hirveä

Matthew

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Most disgusting motel 6. For trafficking & drugs
This place was DISGUSTING!!! We didn't have time to check the room because we got into Omaha late around 8:30p. Dropped our pups off quick. We left to go to the rehab center (Madonna) where my husbands grandma is dying. There was hair in the tub, stuff on the walls, food crust on the blankets. We went with our 5 y/o daughter at 10p to go buy sheets and pillow cases! We did not stay there the second night. The next morning at 8a we were woken up by 2 hispanic males whistling outside of our window painting!! No prior warning! We left the dogs in the room 2nd day and stayed at the rehab w/my husbands grandma overnight. We went back to check on the pups. Front desk didn't acknowledge ANYTHING. They couldn't even gice me an extra trash bag (small). Front desk tood me to cone back on the morning...i cannot believe I wasted my $165 w/onekey. We just stayed there to have somewhere to rest during visiting his grandma while passing. This was THE WORST EXPERIENCE at a hotel I have ever had!! If we weren't busy taking care of his grandma I would have handled this immediately. By the way we drove over 9hrs to this hell hole. My husband doesn't complin much but he was WAY over it and PO'd.
Food on the bed crusty.
Hair in the tub
Men working outside our window at 8a. No warning just singing and hesring a ladder against the wall. I shit the curtains because there was no remorese that they were there.
Yöpyi 2 yötä elokuussa 2023
Manager vastasi 2.9.2023
Hello Matthew,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4/10 Huono

William

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pro: lots of lights in the hotel room. Cons: always people outside smoking/walking around very uneasy feeling. No microwave, mini fridge or coffee pot in the room. The guy at the desk very short mannered and pretty rude.
Yöpyi 5 yötä elokuussa 2023
Manager vastasi 14.8.2023
Hello William, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Loistava

Laura

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Certainly! This motel is incredibly clean, comfortable, safe, and well-located. I felt secure during my stay, with numerous restaurants, convenience stores, and attractions nearby. I highly recommend it!
Yöpyi 1 yön elokuussa 2023
Manager vastasi 9.8.2023
Hi Laura,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 Hyvä

Ivy

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Floor was quite sticky but it was otherwise comfortable.
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 4.8.2023
Hi Emily,The cleanliness of our hotel is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit.

2/10 Hirveä

Kimberly

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2023
Manager vastasi 3.8.2023
Hello Kimberly,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Huono

Alexandria

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A shower curtain would have been nice.
This place looks fine, but it wasn't great. The sink was slow to drain, there was no shower curtain, and the few towels they did provide were dirty. Also, the remote had jo back so the batteries kept popping out. If i have to go back I will spend a little extra for a better room.
Yöpyi 1 yön heinäkuussa 2023
Manager vastasi 30.7.2023
Hello Alexandria,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.