2/10 Hirveä
Sherry M.
15.9.2025
I rented this property to attend a wedding with my grandchildren. Initially, only two grandchildren. When I needed an extra room, the owner asked me to Venmo her the fee to add another space within the house. The day I was traveling to the rental I got a note from the host Lakyn asking when I plan to arrive. I told him between 5-6 PM. When I arrived, there was a man who said he and his friends rented the house from the owner. He gave me her phone number. When I called her, she said that she lost her phone so she couldn’t let me know that she rented the house to someone else. She had not notified me or returned my rental fee for the additional room. I have not received any communication from the host. I have not gotten a refund. It was a terrible way to start the wedding weekend. We had to find another place to stay and didn't get settled in until late Friday night. It was exhausting. I have happily used VRBO to rent houses for many years. I am very disappointed in VRBO for not vetting these people to avoid this kind of terrible experience.
Sherry M.
Yöpyi 2 yötä syyskuussa 2025