2 ulkouima-allasta, lämmitetty uima-allas, maksullisia cabañoita

Arvostelut: Hilton Orlando Buena Vista Palace Disney Springs Area

4 out of 5
Hilton Orlando Buena Vista Palace Disney Springs Area
1900 East Buena Vista Drive, Lake Buena Vista, FL

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 643 kautta 1259 arvostelua" "
Arvosana 8 - Hyvä. 256 kautta 1259 arvostelua" "
Arvosana 6 - OK. 159 kautta 1259 arvostelua" "
Arvosana 4 - Huono. 101 kautta 1259 arvostelua" "
Arvosana 2 - Hirveä. 100 kautta 1259 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Marjorie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this resort very family friendly and the amenities are amazing .
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Dayra

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
We had to switch rooms because it was dirty.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Viviane

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Juan

Hyvää: Siisteys ja henkilökunta ja palvelu
Cuarto mucho mas viejo y oscuro de lo que venia en las fotos. Le urge una remodelacion
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Summer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was a mix of good and bad. The good things include pool area, restaurants, location near Disney Spings, early park access, the hotel is mostly updated nicely and had friendly staff. The bad things were we requested a king but also got an ADA room and the bathroom was not updated. There was ZERO counter space. There was no mirror in the hotel room except the bathroom. Bathroom door was vented so if someone wanted to shower while the other person slept you couldn’t since it was loud and all the light came thru the door. Some outlets /USB ports added in furniture didn’t work. Location of the room was loud could hear the elevator all night long, it was so loud my night sleeping app recorded the noise. Felt duped by the bathroom photo on Expedia since our bathroom looked nothing like it. If we could get a room with a more updated bathroom I would stay at this property again. Due to our schedule we didn’t have time to explore changing rooms.
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Gilberto

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
I've been here several times and this hotel needs an update on the rooms and bathrooms and in the pool. It is the last time I'm staying here. It is convenient because you can walk to Disney Springs but at night the noise from the lobby is so loud as if you have an open door. You hear all the screams until past midnight.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Cecilia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024

2/10 Hirveä

Nick

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms dirty and outdated Changed rooms and even worse Bad experience overall
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Quinn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Jared vastasi 23.5.2024
Thank you for your feedback and we're glad you enjoyed your stay!

2/10 Hirveä

Celeste

Matkusti perheen kanssa
Huonoa: Siisteys
Dirty cups in the room and extra unexplained charges
Yöpyi 1 yön toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 21.5.2024
We appreciate your feedback in regard to your recent stay. We regret that you found issues with the room and thank you for bringing your concerns to our attention so we can properly address them. At your earliest convenience, please contact us directly to further discuss your billing inquiries.

10/10 Loistava

Manual

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The whole staff was wonderful from the guy who parks your car, the people and the concierge the people that register you all were wonderful
Yöpyi 3 yötä toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 21.5.2024
Thank you for the glowing review. We pride ourselves on providing each guest with excellent service and we are overjoyed to hear that we achieved this during your stay. We hope to welcome you again soon!

10/10 Loistava

Manual

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The staff was polite. They were wonderful.
Yöpyi 1 yön toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 21.5.2024
Thank you for your review. We are pleased to hear that our staff was able to make your stay memorable. We hope to welcome you again soon!

8/10 Hyvä

Raymond, Rio Rancho

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 21.5.2024
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 Loistava

Matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy walking distance to Disney Springs and from there you're able to utilize Disney Buses to anywhere or take a boat ride to Port Orleans/French Quarter.
Yöpyi 3 yötä helmikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 15.5.2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic to hear that you enjoyed our walkable distance to Disney Springs. We hope to welcome you again soon!

10/10 Loistava

Madison

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely property, our room was clean, comfortable and a lovely size. Walking distance to Disney Springs.
Yöpyi 2 yötä toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 15.5.2024
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

4/10 Huono

Eli

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Me and the wife went for our anniversary getaway from the kids to dine and stay near Disney Springs. First thing the room had this awful musty smell, I don't know if due to a ac leak or what but it instantly spiked our allergies.The thermostat was set to 68,maybe that caused everything to be damp and wet. Secondly the TV in our room didn't even work. We enjoyed our time in Disney Springs, went to a show, had dinner, grabbed desert. We got back to the hotel around 10pm, showered and layed down to sleep. Apparently this weekend there was a cheerleading competition nearby, we were awoken around 1045pm by what sounded like 500 cheerleaders/parents coming back from the competition, they were all in the lobby screaming and clapping well past midnight. I called the front desk and they just said "well they all just got back" not really enforcing any quiet time. If I am paying over 300 bucks for one night, I expect to not have a crowd of people screaming until 1 in the morning. I will say the pool and lazy river is great, and the letter press resteraunt was very good. The rest felt neglected and left more to desire.
Yöpyi 1 yön toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 14.5.2024
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels. We will be sure to have our engineering team check the guest room’s TV. We appreciated speaking to you while you were on property and providing you with some compensation to your account for the noise levels. We hope to have the chance to serve you in the future so you can take advantage again of our close proximity to Disney Springs and another night out with your wife. We do apologize again for these concerns and thank you for bringing these to our attention so we can properly address them.

10/10 Loistava

Kimberly

Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 10.5.2024
Thank you so much for your wonderful review and we hope to welcome you again soon to the Hilton Orlando Buena Vista Palace.

10/10 Loistava

Gregory, Ypsilanti

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great pool and lazy river. Very squeally toilet and some very loud people in adjoining rooms. Otherwise a fantastic stay
Yöpyi 4 yötä toukokuussa 2024
Jared vastasi 7.5.2024
We're very happy to hear you enjoyed your stay!

10/10 Loistava

RYAN A

Yöpyi 6 yötä huhtikuussa 2024

4/10 Huono

Donald

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
VERY NOISY very overpriced inconvenient parking very dated and small washrooms will not return or recommend
Yöpyi 1 yön toukokuussa 2024
Hilton Orlando Buena Vista Palace vastasi 10.5.2024
We're regret to hear about your disappointing experience. Providing a clean and comfortable environment, as well as exceptional service, is our standard, and it's disheartening to hear that we fell short of your expectations. We appreciate your feedback and will use it to make improvements moving forward. Please know that we're committed to ensuring all our guests have a positive experience, and we hope you'll consider giving us another chance in the future.

6/10 OK

Wendy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Parking was a bit confusing and out of the way. But hotel was very clean and staff were friendly.
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 10.5.2024
Thank you for sharing your wonderful experience at Hilton Orlando Buena Vista Palace! Your feedback regarding the parking areas and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Loistava

Monica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience
Yöpyi 1 yön toukokuussa 2024
jared vastasi 7.5.2024
We're very happy to hear you enjoyed your stay!

10/10 Loistava

Deborah, WALDORF

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed the amenities.
Yöpyi 4 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 1.5.2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Buena Vista Palace!

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
0k
Yöpyi 3 yötä huhtikuussa 2024
Jared vastasi 30.4.2024
Thank you for your review

10/10 Loistava

Amy

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel and rooms were clean and the bed is super comfortable! Great food options within the hotel. Would definitely stay here again.
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 29.4.2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic that clean and spacious accommodations left such a lasting impression. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 OK

Nicole

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall we had a nice stay at the Hilton Orlando Buena Vista Palace Disney Springs Area. We had to switch rooms on the second night as there was an alarm going off for a while and they could not figure out where it was coming from, it was nice of them to allow us to live rooms and the second room we had was nice, but there was non stop banging from the water pipes. We did not want to switch rooms again so we just sucked it up. The rooms were somewhat clean, but definitely could have been better. The pool area was excellent and that was our favourite part of the hotel. The water was warm and the Lagoon was a great feature. Lots of seating options so you’re not fighting for a seat, was a great area of the hotel. The pathway to Disney Springs was also very handy and just a short walk away. This was also a great feature and we used it daily! The shuttle service to the parks was good, but the wait times was a bit frustrating at the end of the night especially when you just want to go back to the hotel after a long day. I can say that the Letterpress restaurant was not good. The service was slow and they messed up our meal as well as the table beside us, so we only ate there once and then went to Disney Springs for the rest of our meals. Overall I give it 3 stars as there were some nice amenities, but definitely could use some updates and work on the cleanliness.
Yöpyi 5 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 1.5.2024
We're thrilled you chose Hilton Orlando Buena Vista Palace and are delighted to hear about your positive experience with our zero-entry float lagoon and walkable distance to Disney Springs. Your feedback regarding the noise levels and shuttle service and its impact on your stay is invaluable. We understand the inconvenience caused and appreciate your perspective. Rest assured, your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

8/10 Hyvä

Amanda

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Don’t care for the $25/day parking but other than that it was a very pleasant stay. If doing breakfast at the Letterpress make sure to ask for Maureen. She was wonderful.
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 29.4.2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. We are thrilled to hear that Maureen provided you with exceptional service at Letterpress during your stay at Hilton Orlando. We will be sure to pass along your kind words to Maureen and the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 OK

Maryam

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overal ok The location is great
Yöpyi 3 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 25.4.2024
Thank you for sharing your experience at Hilton Orlando Buena Vista Palace. It's fantastic to hear that you enjoyed our great location, just minutes from the Disney Theme Parks and walkable distance to Disney Springs. We hope to have the pleasure of welcoming you back again soon!

10/10 Loistava

Cynthia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a great stay would definitely stay again
Yöpyi 3 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 23.4.2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a magical experience. We are pleased to hear your excitement for a return visit and can't wait to welcome you back for another memorable stay.

8/10 Hyvä

Jessica

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La propiedad está bien ubicada frente a Disney's springs, se puede ir a pie. En mi opinión el hotel no está mal pero encuentro que deberia ser un poco mas económico ya que le hacen falta mejoras y actualizaciones. La limpieza excelente y en 1er piso hacen unas pizzas espectaculares. El personal de la cafeteria excelente, sevicial y hablaban español.
Yöpyi 5 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 22.4.2024
Thank you so much for your wonderful review! Our team takes great pride in the on-site market, Citrus28, and having a variety of items for every single guest including handmade pizzas. We are also pleased to hear that that our convenient proximity to Disney Springs enhanced your experience at our resort. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Buena Vista Palace!

6/10 OK

Mohit

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 3 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 22.4.2024
Thank you for your review, Mohit. We hope to have the opportunity to better serve you in the future.

10/10 Loistava

Amanda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service all around!
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 17.4.2024
Thank you for your review. We are so pleased to hear that our team members were able to make your stay rewarding. We hope to welcome you again soon!

2/10 Hirveä

Joseph

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 15.4.2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

10/10 Loistava

Jessica

Yöpyi 3 yötä huhtikuussa 2024
Jared vastasi 7.5.2024
We're very happy to hear you enjoyed your stay!

8/10 Hyvä

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The pool , lazy river , staff, shades, and cleanliness all great!
Yöpyi 2 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 15.4.2024
Thank you for your great review!

10/10 Loistava

Kelly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the ultimate site to stay for a Disney trip. Price wise this was excellent and the location is perfect!!!
Yöpyi 5 yötä huhtikuussa 2024
Jared vastasi 9.4.2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Loistava

Dermontti, San Diego

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My family and I didn't like the noise from either the pipes or ductwork during the night time and in the early morning. We couldn't sleep with all the noise.
Yöpyi 4 yötä huhtikuussa 2024
Jared vastasi 9.4.2024
I apologize for the inconvenience of the noise, but we are glad that the rest of your stay was good.

10/10 Loistava

Jennifer

Matkusti pienten lasten kanssa
Hyvää: Majoituspaikan kunto ja tilat
Great place to stay with convenient transportation to all Disney parks and walking distance to Disney Springs dining and shopping.
Yöpyi 4 yötä huhtikuussa 2024
Jared vastasi 9.4.2024
We are glad you enjoyed your stay!

8/10 Hyvä

timothy

Yöpyi 2 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 29.4.2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at the Hilton Orlando Buena Vista Palace!

8/10 Hyvä

Jyothi

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
While this hotel is one of my preferred properties in the area, I will choose to stay on a Lowe and hopefully more recently renovated floor. The rooms on the higher floors were smaller and cramped. Some fixtures were visibly chipped, aged or shabby. The balcony was visibly dirty, grimy and had what looked like ash on the furniture.
Yöpyi 3 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Thank you for your review and we hope to have the chance to welcome you back in the future.

10/10 Loistava

Elizabeth

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is amazing! The staff was friendly and the facility was clean and welcoming! Pool and Lazy River were the best!
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
We are so pleased to hear that you enjoyed your stay with us!

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Thank you for your great review!

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Thank you for your wonderful review.

10/10 Loistava

Lauren

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was very clean. Room was up to date and spacious. Traveled with 2 children who had a blast with the activities held on hotel ground. Will definitely be going back.
Yöpyi 3 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Loistava

Eugene

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The view and amenities were wonderful
Yöpyi 1 yön maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Thank you so much for the amazing review.

10/10 Loistava

Katy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Many thanks for the great review.

10/10 Loistava

Tony

Matkusti pienten lasten kanssa
Lots in the area
Yöpyi 1 yön huhtikuussa 2024
Hilton Orlando Buena Vista Palace vastasi 8.4.2024
Thank you for your great review!

10/10 Loistava

Rosa, Secaucus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente servicio y muy confortable
Yöpyi 4 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 4.4.2024
Thank you for awesome review. We hope to see you again soon!

10/10 Loistava

Lindsey, Burton

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä maaliskuussa 2024
Hilton Orlando Buena Vista Palace vastasi 4.4.2024
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.