4 ulkouima-allasta

Arvostelut: Legacy Vacation Resorts - Kissimmee/Orlando

3.5 out of 5
Legacy Vacation Resorts - Kissimmee/Orlando
2800 N Poinciana Blvd, Kissimmee, FL

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 1051 kautta 2282 arvostelua" "
Arvosana 8 - Hyvä. 448 kautta 2282 arvostelua" "
Arvosana 6 - OK. 301 kautta 2282 arvostelua" "
Arvosana 4 - Huono. 220 kautta 2282 arvostelua" "
Arvosana 2 - Hirveä. 262 kautta 2282 arvostelua" "

8,0/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Berit

Yöpyi 1 yön tammikuussa 2024
LVR Representative vastasi 16.1.2024
Thank you for your rating. It appears some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you wish to discuss, please reach out to us directly. We hope to welcome you back for a future visit.

6/10 OK

Tiina

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihan ok, vähän oli päivityksen paikka , nyt tuntui kuin olisi tullut 70 luvulle. Perheille ihan kiva paikka , kahden aikuisen makuun ehkä vähän liian eloisa, paljon lapsia
Yöpyi 3 yötä syyskuussa 2022
Isabella vastasi 28.9.2022
Kiitos, että käytit aikaa arvioidaksesi oleskelusi. Arvostamme todella sitä, että valitsit Legacy Vacation Resortsin, ja toivomme, että pysyt kanssamme uudelleen tarjotaksemme sinulle uuden mahdollisuuden tarjota erinomaista palvelua ja majoitusta.

10/10 Loistava

Natacha

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente para familias
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Brittany Lee, Gardner

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely loved it. Going to be staying here from now on.
Yöpyi 7 yötä toukokuussa 2024
LVR Representative vastasi 15.5.2024
We're thrilled to hear that you absolutely loved your stay with us, Brittany! Thank you for choosing our resort, and we're delighted to know that you plan on staying with us in the future. Your loyalty means a lot to us, and we look forward to providing you with many more wonderful experiences. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back!

8/10 Hyvä

Christina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the bathroom and shower was great
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 15.5.2024
Thank you for your positive feedback, Christina! We're delighted to hear that you enjoyed the bathroom and found the shower to be great during your stay. Your satisfaction is important to us, and we're pleased that this aspect of your experience met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future!

10/10 Loistava

Stefania

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
LVR Representative vastasi 15.5.2024
Thank you for your perfect rating, Stefania! We are thrilled to hear that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to welcoming you back for a future stay!

8/10 Hyvä

Heidi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
LVR Representative vastasi 15.5.2024
Thank you for your rating, Heidi! We are pleased to hear that you enjoyed your stay with us and should you have any further needs, please do not hesitate to reach out to us. We look forward to hosting you again!

8/10 Hyvä

Fedelyne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything went smooth. Walls are a bit thin. I heard everything next door. Television could've been bigger LOL. It was clean and very comfortable. Price was great!
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 14.5.2024
Thank you for your feedback, Fedelyne. We're glad to hear that your overall experience was smooth and that you found the room to be clean and very comfortable at a great price. We apologize for any inconvenience caused by the thin walls and noise from neighboring rooms. Your comments regarding the television size are noted, and we'll take them into consideration as we strive to enhance our guests' experience. If there's anything else we can do to improve your next stay or if you have any further concerns, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to welcome you back again soon!

10/10 Loistava

Bertha

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was lovely!
Yöpyi 4 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your brief but wonderful review, Bertha! We're delighted to hear that you had a lovely experience during your stay with us. If there's anything specific that made your stay enjoyable, or if you have any feedback to share, please feel free to let us know. We hope to have the pleasure of welcoming you back again in the future!

6/10 OK

Cherie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was a nice stay for the price I would stay with this resort again I enjoyed the resort.
Yöpyi 2 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for sharing your feedback with us, Cherie. We're pleased to hear that you enjoyed your stay overall and found value in our resort. Your satisfaction is important to us, and we appreciate your consideration to stay with us again in the future. If there are any specific areas where we can improve to make your next stay even better, please feel free to let us know. We look forward to welcoming you back on your next visit.

8/10 Hyvä

Tabatha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a great place to stay. It was very quiet and clean lots of dining.
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your feedback, Tabatha! We're delighted to hear that you enjoyed your stay with us! Providing a quiet and clean environment for our guests is a top priority, and we're glad to know that you found plenty of dining options nearby. If there's anything else we can do to enhance your experience next time, please don't hesitate to reach out. We look forward to welcoming you back again soon!

2/10 Hirveä

Pedro

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Hotel needs a complete remodel!!! Toilet wasn’t working and fixtures in the lab seem to be from the 90’s!!!! Terrible experience!!!
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 15.5.2024
Thank you for sharing your experience, Pedro. We're sorry to hear about your disappointing experience. Our apologies for the inconvenience caused by the issues with the toilet and outdated fixtures. Your feedback regarding the need for a remodel is noted, and we will address these concerns with our maintenance and management teams. Please know that your satisfaction is important to us, and we appreciate your feedback as it helps us improve. If there's anything else we can assist you with or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

allan

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff. Good location. Room is fine for the price.
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your feedback, Allan! We're delighted to hear that you had a positive experience with our staff and enjoyed the convenient location. It's great to know that you found the room satisfactory considering the price. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back in the future!

2/10 Hirveä

Carmen

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Mala atención no aseo en las habitaciones muy pequeñas muestran cosas muy diferentes en la página y llega uno y se sorprende también no aceptan reclamos por qué dicen que ofrecen lo que está en la página pero yo es Terrible 😖
Yöpyi 3 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Lamentamos mucho escuchar sobre tu experiencia. Nos disculpamos sinceramente por cualquier inconveniente que hayas experimentado durante tu estancia. Entendemos lo decepcionante que puede ser cuando las expectativas no se cumplen, y tomamos tus comentarios en serio. Si tienes más detalles sobre tu experiencia o alguna preocupación específica que te gustaría abordar, por favor no dudes en contactarnos directamente. Estamos aquí para ayudar y queremos asegurarnos de que tu próxima visita sea mucho más satisfactoria.

10/10 Loistava

William, Brooklyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved staying at the Legacy hotel
Yöpyi 3 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your perfect rating, William! We're thrilled to hear that you enjoyed your stay at Legacy. If you have any feedback or suggestions for us to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

2/10 Hirveä

Jacqueline

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
The night we got to the hotel staff was friendly and welcoming the issue was the room and all the roaches running every when we open the door and turned on the light. Also the picture online e is not the room I got. The room looked like an old dated motel room that needed a good cleaning g and fumigation, throw out the old furniture and beds. I have pictures of the roaches and it was full of glue all over and mats flying on our faces like if we were camping ourslide. I did not want to stay and left and returned my keys. The front desk person wanted to help me but I felt the whole place must be full of roaches and bugs and we just left. I was told no refund but they should refund my money I’m very sure the management knows about the roach and bug infestation and will seek to get my money back. Very disappointed we spent all night looking for a place to rent and slept in our car. Never again. I do not recommend this place at all.
Yöpyi 4 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for sharing your experience, Jacqueline. We deeply apologize for the inconvenience you experienced during your stay. We take cleanliness and guest satisfaction very seriously, and it's disheartening to hear about the issues you encountered. Regarding your request for a refund, please note that your reservation was made under a nonrefundable booking policy, as stated in the terms and conditions at the time of booking. We did offer you a complimentary upgrade and the option to change rooms, which was declined. Our team is committed to addressing any concerns promptly, and we regret that we were unable to meet your expectations on this occasion and will not be providing a refund at this time. If you have any further questions or concerns, please feel free to contact us directly.

10/10 Loistava

emil

Hyvää: Siisteys ja palvelut/mukavuudet
Goooood
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your rating, Emil! We are happy to hear that you enjoyed your stay and had a good time! Should you have any further needs, please do not hesitate to contact us directly. We look forward to welcoming you back in the future!

10/10 Loistava

Antavious

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the home feel
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the cozy and welcoming atmosphere of our resort. Providing a home-away-from-home experience for our guests is always our goal. Thank you for sharing your positive feedback and we look forward to hosting you again!

4/10 Huono

Michael

Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
If you book to stay in a room only part of this complex beware the units are split units only separated by lockable internal doors , consequently you can hear all the noise and conversation that is going on next door , I had a room where the adjoining room was extremely noisy, shouting and slamming cupboards and doors , plus smoking outside of the two entry doors to both rooms causing the smell to penetrate my room also . I asked to be moved to another room and was told the complex policy is not to allow room changes at weekends And was refused a room change . My stay was unpleasant to say the least , and if I wanted to check out early they do not refund any pre paid booking . I will not return to this property it was awful .
Yöpyi 8 yötä toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for sharing you experience, Michael. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the noise and other disturbances from the adjoining room. We understand the importance of a peaceful environment for our guests and regret that we couldn't accommodate your request for a room change. We'll review our policies and procedures to ensure a better experience for our guests in the future and all information is communicated to our guests correctly, as the reason we could not accommodate a room change for you is that we were in a sold-out status. If there's anything else we can do to address your concerns, please don't hesitate to contact us directly, requesting to speak with the operations leadership team at Kissimmee. We hope to have the opportunity to exceed your expectations in the future.

6/10 OK

Yuslaisy

Matkusti pienten lasten kanssa
No. Have parking but the room was cleans and smell good and very nice spaces
Yöpyi 2 yötä helmikuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your feedback, Yuslaisy. We're glad to hear that you found the parking available and that the room was clean with a pleasant scent. We'll take note of your comment about the spaciousness and strive to ensure a consistently excellent experience for all our guests. If there's anything specific you think we could improve on, please let us know. We appreciate your input and look forward to hosting you again!

10/10 Loistava

Ulises

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was in proper conditions, staff was helpfull, pond was scenic.
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
We're delighted to hear that you had a positive experience at our hotel, Ulises! Thank you for noting that the property was in proper condition, the staff was helpful, and you enjoyed the scenic pond. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future!

8/10 Hyvä

Briana

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
LVR Representative vastasi 13.5.2024
Thank you for your rating, Briana. We are pleased to hear that you enjoyed your stay with us and should you have any questions or concerns, please feel free to contact us. We look forward to welcoming you back.

2/10 Hirveä

Mariele

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
LVR Representative vastasi 13.5.2024
Thank you for taking the time to leave us a rating, Mariele. We noticed that your stay did not meet your expectations. We apologize for any inconvenience and should you have any questions or concerns, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.

4/10 Huono

Audja

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 2 yötä toukokuussa 2024
LVR Representative vastasi 8.5.2024
Thank you for providing us a rating, Audja. It appears that you stay did not meet your expectations. We apologize for any inconvenience and should you wish to speak about your experience further, please contact us directly. We hope to have an opportunity to exceed your expectations in the future.

2/10 Hirveä

Pam

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
LVR Representative vastasi 8.5.2024
Thank you, Pam, for providing us a rating. It appears that you stay did not meet your expectations. We apologize for any inconvenience and should you wish to speak about your experience further, please contact us directly. We hope to have an opportunity to welcome you back for an improved experience.

10/10 Loistava

Juan

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 4 yötä toukokuussa 2024
LVR Representative vastasi 6.5.2024
¡Nos alegra mucho saber que tu experiencia fue excelente! Si hay algo en lo que podamos mejorar o si tienes alguna sugerencia para nosotros, ¡no dudes en hacérnoslo saber! Estamos aquí para asegurarnos de que tengas la mejor estadía posible. ¡Esperamos verte de nuevo pronto!

10/10 Loistava

Jonathan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed at this property for several visits while going to the theme parks. we love it mostly for the value and fits our large family of 7 so everyone can get a good night sleep even the baby. has fun amenities if you take a day off from the parks to relax a bit.
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 6.5.2024
Thank you for being a loyal guest, Jonathan! We're delighted to hear that our property has been a convenient and comfortable choice for your family trips to the theme parks. It's great to know that our accommodations and amenities have contributed to enjoyable stays, allowing everyone, including the little one, to have a good night's sleep and some relaxation time. We look forward to welcoming you back for many more visits in the future!

10/10 Loistava

Priscilla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Every single person I can in contact with was awesome. The pool area was very clean. The food court could be a little bigger with more items on the list.
Yöpyi 2 yötä toukokuussa 2024
LVR Representative vastasi 8.5.2024
Thank you for your review, Priscilla! We're delighted to hear that you had a positive experience with our team members! Maintaining a clean pool area is a top priority for us. Thank you for your feedback regarding the food court; we'll certainly take that into consideration for future improvements. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back again soon!

2/10 Hirveä

HYUNMU

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
At 4 in the morning, I could hear singing from the room next door, and there was no soundproofing at all. The building looks good on the outside, but the room condition is terrible. There was no desk or chair, bugs came in through the cracks in the air conditioner, the interior was very old, there was no instructions on where the ice maker was, and the phone was broken, so I had to drive to the front desk. Oh, my God! The activity time is short. The bed has old springs and is tilted. Worst of all, it wasn't cleaned and the phone wasn't working so I had to drive to the front desk to ask for towels.
Yöpyi 2 yötä toukokuussa 2024
LVR Representative vastasi 6.5.2024
Thank you for taking the time to leave us feedback, Hyunmu. We're truly sorry for the multiple issues you encountered during your stay. It's concerning to hear about the noise disturbance, lack of soundproofing, and the condition of the room not meeting expectations. Your feedback about the room amenities, cleanliness, and maintenance concerns will be shared with our team for immediate attention. We understand your frustration and apologize for any inconvenience caused. Please know that your satisfaction is our priority, and we're committed to addressing these issues to ensure a better experience for our guests in the future. If there's anything else we can assist you with, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.

4/10 Huono

Amny

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Bathroom drains clogged. Hair dryer broken, smells funky. AC has a loud noise and air vents make a lose noise.
Yöpyi 4 yötä huhtikuussa 2024
LVR Representative vastasi 6.5.2024
Amny, thank you for sharing your experience. We apologize for the inconveniences you experienced during your stay. It's disappointing to hear about the issues with the bathroom drains, broken hair dryer, and noisy AC. Your feedback is valuable to us, and we'll address these issues promptly to ensure a more comfortable experience for our guests in the future. If there's anything else we can assist you with, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

Toni

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room we had was a bit updated but very spacious and staffs were very helpful. I love that there are 4 different pool areas with hot tubs.Can't beat the location, so close to everything and Disney. I will definitely pick Legacy again if we go back. Recommended for family with kids.
Yöpyi 6 yötä huhtikuussa 2024
LVR Representative vastasi 6.5.2024
Thank you for sharing your positive experience, Toni! We're thrilled to hear that you enjoyed your spacious room and found our staff helpful. It's great to know that you appreciated the variety of pool areas and hot tubs, as well as our convenient location near Disney and other attractions. We're honored that you would choose Legacy again and recommend us for families with kids. We look forward to welcoming you back on your next visit!

10/10 Loistava

Carla M

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are very spacious
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 6.5.2024
Carla, thank you for taking the time to leave us a review. We're delighted to hear that you found our rooms spacious! Providing comfortable accommodations is one of our top priorities, and we're glad you enjoyed your stay with us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back on your next visit!

6/10 OK

Kate

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 6.5.2024
Thank you for taking the time to leave us a rating, Kate. We noticed that some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you have any questions or concerns, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.

2/10 Hirveä

Alvaro

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet
La atención es fatal, la logística no se diga y las habitaciones huelen terrible.
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 1.5.2024
Lamentamos mucho escuchar sobre tu experiencia y los problemas que encontraste durante tu estancia. La calidad del servicio y el confort de nuestros huéspedes son de suma importancia para nosotros, y es decepcionante saber que no cumplimos con tus expectativas en esta ocasión. Tomaremos en cuenta tus comentarios sobre la atención al cliente, la logística y el estado de las habitaciones para mejorar nuestros servicios y proporcionar una experiencia más positiva en el futuro. Si hay algo específico que te gustaría que abordáramos, no dudes en ponerte en contacto con nosotros directamente para que podamos ayudarte mejor.

10/10 Loistava

Dominique

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Everything went smoothly and staff was very helpful. The only thing I would suggest is they need more parking and the parking lot needs a do over. There are too many pot holes in the parking lot people cars could be damaged and their tires could too.
Yöpyi 4 yötä huhtikuussa 2024
LVR Representative vastasi 1.5.2024
Thank you for sharing your experience, Dominique! We're delighted to hear that everything went smoothly during your stay. Your feedback regarding the parking situation and the condition of the parking lot is greatly appreciated. We take the safety and comfort of our guests very seriously, and we apologize for any inconvenience caused by the condition of the parking lot. Rest assured, we will work to address this issue to ensure a better experience for our guests in the future. If you have any further suggestions or concerns, please feel free to reach out to us directly. We hope to welcome you back again soon!

8/10 Hyvä

Joan

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 1.5.2024
Thank you for taking the time to leave us a rating, Joan. We are pleased to hear that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

10/10 Loistava

Adisleidy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy limpio y cómodo
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 30.4.2024
¡Gracias por tu comentario! Nos alegra saber que encontraste nuestras instalaciones limpias y cómodas. Esperamos poder darte la bienvenida de nuevo en el futuro. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

2/10 Hirveä

Teri

Matkusti ryhmän kanssa, Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We had roaches in our room. Not at all what pictures looked like. We had roaches in our room. Because I booked a non-refundable room the denied giving me a refund and denied refund for a future stay. I was not expecting to have roaches crawling around on the bed and in the bathroom or I would not have booked the stays. Disgusting to say the least.
Yöpyi 4 yötä huhtikuussa 2024
LVR Representative vastasi 1.5.2024
We are terribly sorry to hear about your experience, Teri. Encountering pests is unacceptable and falls far below the standards we strive to maintain. Your comfort and satisfaction are our top priorities, and we deeply regret that we failed to meet your expectations. Rest assured, we take reports of pests very seriously, and we have promptly addressed this issue to prevent any recurrence. Regarding your booking, we understand your frustration with the non-refundable policy. However, we want to assure you that your concerns have been noted, and we will review our policies to ensure they align with our commitment to guest satisfaction. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. We value your feedback and would appreciate the opportunity to discuss this matter further with you - we have forwarded this review to the onsite management team, you should be hearing from them in the next several business days. We look forward to speaking with you and working towards regaining your trust.

6/10 OK

Jarrod, Sharon Hill

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Excellent for what you get at this price!
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for your feedback, Jarrod! We're glad to hear that you found value in your stay with us. If there's anything specific you think we could improve upon to make your experience even better next time, please feel free to let us know. We appreciate your support and hope to welcome you back again soon!

10/10 Loistava

Steven, Lexington

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would stay again.
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 29.4.2024
We're delighted to hear that you enjoyed your stay with us, Steven! We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we can't wait to host you again!

4/10 Huono

Adela

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very old and run down needs updating badly when u walk in the rooms feels like u gonna collapse. Fridge was making loud noises all night . Air vent in bathroom was making very loud noise. Wouldn’t pay to stay here again.
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for taking the time to leave us a review, Adela. We apologize for the inconvenience you experienced during your stay. Your feedback regarding the condition of the rooms and the issues with the fridge and air vent is valuable to us, and we will address these matters with our maintenance team to ensure they are resolved promptly. We understand your disappointment and regret that we did not meet your expectations. If you have any further concerns or if there is anything else we can do to improve your experience, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 Loistava

yanelys

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Caleb

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were spacious and overall pretty clean. Most of the furniture and flooring needs replacing as it's all very worn in, but for the price, space, and the multiple pools, I'm not complaining. Would definitely stay here again!
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for your feedback! We're glad to hear that you found our rooms spacious and clean overall. We appreciate your understanding regarding the need for updates to some of our furniture and flooring. Your satisfaction is important to us, and we're pleased to know that you would consider staying with us again. We look forward to welcoming you back in the future!

8/10 Hyvä

frank

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Traffic
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for taking the time to leave us a review, Frank. We are pleased to hear that you enjoyed your stay overall. We apologize for any inconvenience that traffic caused, and hope it did not detract from you overall stay. We hope to have the opportunity to host you again!

2/10 Hirveä

Olga

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Nice and quiet
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for taking the time to leave us a review, Olga. We're glad to hear that you found the resort to be peaceful. If there were any aspects of your stay that fell short of your expectations, please let us know so we can address them, as your rating does not appear to match your comments. Your feedback helps us improve the experience for all our guests. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Loistava

Alejandro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 29.4.2024
Thank you for your perfect rating, Alejandro! We are thrilled to hear that you enjoyed your experience with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

10/10 Loistava

Jessica

Yöpyi 1 yön huhtikuussa 2024

6/10 OK

maranyeliz

Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 15.5.2024
Thank you for your rating, Maranyeliz. We noticed that some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you wish to discuss your stay further, please contact us directly. We hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

Ashley

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was amazing. My family and I loved it here and are planing on coming back in Nov.. everything about it was perfect.
Yöpyi 6 yötä huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an amazing experience during your stay with us, Ashley! It's wonderful to know that everything about the property met your expectations and that you and your family enjoyed your time here. We look forward to welcoming you back in November and providing you with another fantastic stay! If you have any special requests or preferences for your next visit, feel free to let us know. We can't wait to host you again!

10/10 Loistava

Brittany

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great job
Yöpyi 2 yötä tammikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you, Brittany, for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay and thank you for your recognition of our team doing a great job. We hope to have the opportunity to host you again!