4 ulkouima-allasta

Arvostelut: Legacy Vacation Resorts - Kissimmee/Orlando

3.5 out of 5
Legacy Vacation Resorts - Kissimmee/Orlando
2800 N Poinciana Blvd, Kissimmee, FL

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 1040 kautta 2256 arvostelua" "
Arvosana 8 - Hyvä. 448 kautta 2256 arvostelua" "
Arvosana 6 - OK. 299 kautta 2256 arvostelua" "
Arvosana 4 - Huono. 216 kautta 2256 arvostelua" "
Arvosana 2 - Hirveä. 253 kautta 2256 arvostelua" "

8,0/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Berit

Yöpyi 1 yön tammikuussa 2024
LVR Representative vastasi 16.1.2024
Thank you for your rating. It appears some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you wish to discuss, please reach out to us directly. We hope to welcome you back for a future visit.

6/10 OK

Tiina

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihan ok, vähän oli päivityksen paikka , nyt tuntui kuin olisi tullut 70 luvulle. Perheille ihan kiva paikka , kahden aikuisen makuun ehkä vähän liian eloisa, paljon lapsia
Yöpyi 3 yötä syyskuussa 2022
Isabella vastasi 28.9.2022
Kiitos, että käytit aikaa arvioidaksesi oleskelusi. Arvostamme todella sitä, että valitsit Legacy Vacation Resortsin, ja toivomme, että pysyt kanssamme uudelleen tarjotaksemme sinulle uuden mahdollisuuden tarjota erinomaista palvelua ja majoitusta.

4/10 Huono

Adela

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very old and run down needs updating badly when u walk in the rooms feels like u gonna collapse. Fridge was making loud noises all night . Air vent in bathroom was making very loud noise. Wouldn’t pay to stay here again.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Caleb

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were spacious and overall pretty clean. Most of the furniture and flooring needs replacing as it's all very worn in, but for the price, space, and the multiple pools, I'm not complaining. Would definitely stay here again!
Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

frank

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Traffic
Yöpyi 3 yötä huhtikuussa 2024

2/10 Hirveä

Olga

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Nice and quiet
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Alejandro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Ashley

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was amazing. My family and I loved it here and are planing on coming back in Nov.. everything about it was perfect.
Yöpyi 6 yötä huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an amazing experience during your stay with us, Ashley! It's wonderful to know that everything about the property met your expectations and that you and your family enjoyed your time here. We look forward to welcoming you back in November and providing you with another fantastic stay! If you have any special requests or preferences for your next visit, feel free to let us know. We can't wait to host you again!

10/10 Loistava

Brittany

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great job
Yöpyi 2 yötä tammikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you, Brittany, for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay and thank you for your recognition of our team doing a great job. We hope to have the opportunity to host you again!

10/10 Loistava

Rocco

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The folks there were pleasant and helpful. It was very easy to check in and check out. The rooms were clean and comfortable.
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you for sharing you feedback with us, Rocco. We're delighted to hear that you had a pleasant experience with us! Providing a seamless check-in and check-out process, along with clean and comfortable accommodations, is always our goal. Thank you for acknowledging the efforts of our team members. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay!

6/10 OK

Mia

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like the apartment style setting of the property. I was just a little upset that I did not get a room with a Jacuzzi tub as requested
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Mia, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed the style of our rooms, however apologize for not fulfilling the request of a jacuzzi tub. We are in the process of phasing these out, and apologize for any inconvenience caused. We hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Stayed in a 2 bedroom deluxe. The suite was excellent, comfortable, had everything you needed and clean. The resort is really well set out with good facilities. The staff were very friendly and helpful Poolside bar good the only fault was the bar and grill was not exactly a bar as you expect and the grill closed at 6.00 but don’t know if this was because we stayed in April. Overall I would recommend this resort and definitely come again.
Yöpyi 5 yötä huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you for sharing your experience, Michael! We're delighted to hear that you enjoyed your stay in our 2-bedroom deluxe suite and found it comfortable, well-equipped, and clean. It's great to know that you appreciated our resort's layout, facilities, and the friendliness of our staff. We apologize for any inconvenience regarding the poolside bar and grill hours, and we'll certainly look into this further. We appreciate your recommendation and look forward to welcoming you back on your next visit!

10/10 Loistava

Olivia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing room with lots of space, great activities, 4 pools and multiple hot tubs, a sauna, a bar with great drinks and food, and awesome staff!!
Yöpyi 5 yötä huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Thank you for your kind words, Olivia. We're thrilled to hear that you enjoyed your stay with us! Thank you for highlighting the spacious room, variety of activities, pools, hot tubs, sauna, and our bar. It's fantastic to know that our staff contributed to making your experience memorable. We appreciate your positive feedback and hope to welcome you back again soon for another amazing stay!

2/10 Hirveä

Modesto

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
staff very disrespectful. didn’t get the room that i booked .
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 24.4.2024
Modesto, thank you for taking the time to leave us a review. We're deeply sorry to hear about your experience with our staff and the room discrepancy. This falls far short of the service we aim to provide. Please accept our sincere apologies for any disrespect perceived. We have researched and according to the what the booking agency provided us, you were put in the correct type of room. We apologize for any inconvenience this caused. We take your feedback seriously and will address these issues internally to prevent similar occurrences in the future. If you would like to discuss this matter further or if there's anything we can do to make amends, please feel free to reach out to us directly. We hope to have the opportunity to regain your trust in the future.

10/10 Loistava

Chloe

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I think this is a great place to stay for a family spending a few days. I along with 3 of my friends and my god daughter spent a night here and I will say we were comfortable and it was spacious. I would say the only downside is that the upstairs bathroom has no enclosed space for a shower so it’s entirely open but there was a shower downstairs so it worked out. Overall this is a nice spot for a group or family and it wasn’t far from the attractions!
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 23.4.2024
It's fantastic to hear that you had a comfortable and spacious stay with us, Chloe! We appreciate your feedback about the bathroom setup, and we're glad to hear that it didn't significantly impact your experience. We strive to provide a welcoming environment for families and groups, and we're delighted that you found our location convenient for exploring nearby attractions. Should you find yourself in the area again, we'd love to welcome you back for another enjoyable stay!

10/10 Loistava

Claudia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My family enjoy staying in this hotel feel like you are at home. People in front desk are very nice. Definitely we willbe back.
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Thank you for you kind words, Claudia! We're thrilled to hear that you and your family enjoyed your stay with us and that you felt at home during your time here. Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that our front desk team made a positive impression on you. We look forward to welcoming you back on your next visit! If you need any assistance or have any special requests for your future stay, please feel free to reach out to us. Safe travels until we see you again!

10/10 Loistava

Stephanie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room we had was clean and stocked with essentials we would need for our stay . The property text us throughout the stay updated you on special activities they offered and was also a way to ask for things you might need .
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Stephanie, thank you for your positive feedback! We're delighted to hear that you found your room clean and well-stocked with essentials for your stay. It's great to know that you appreciated our proactive communication via text messages, providing updates on special activities and offering a convenient way to request any additional items you might need. We aim to provide a seamless and enjoyable experience for all our guests, and we're glad to hear that we succeeded during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

2/10 Hirveä

Ximena

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They charge 150 fee for my pets They said are a pet friendly resort It’s terrible the customer service I was very upset with the manager Bad manners They need customer service education
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Ximena, thank you for sharing feedback regarding your recent stay. We apologize for any inconvenience or frustration caused by the pet fee during your stay. Please be informed that pet fees are a standard practice in the hospitality industry for pet-friendly accommodations. This fee helps cover additional cleaning and maintenance expenses associated with accommodating pets to ensure a comfortable stay for all guests. However, we regret to hear about any dissatisfaction with our customer service, and we will certainly review this with our team to ensure that all guests receive the highest level of service. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us directly, requesting to speak with the operations leadership team at Kissimmee. We hope to have the opportunity to regain your trust and exceed your expectations in the future.

10/10 Loistava

Jason

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a issue with the booking originally thought I booked 2 nights with expedia but turned out only 1 got placed so had to book another at resort only to find out I would have to check out 10 am then check back in t 4pm I was bummed but when I went to check out the lady here at legacy gave me my same deluxe room for the double room price and said we could return to room asap and sorry for the mix up. So in future will be calling legacy to booked way easier and you can make request. Love this place as my son as well. Will be my new kissimmee spot.
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Thank you for taking the time to share your experience with us, Jason. We apologize for any inconvenience caused by the booking mix-up, but we're glad to hear that our team at Legacy was able to accommodate you with a deluxe room for the price of a double room and allowed you to return to your room promptly. We're delighted that you and your son enjoyed your stay with us and that you found our resort to be your new spot in Kissimmee. Your feedback is important to us, and we appreciate your understanding and flexibility. We look forward to welcoming you back in the future, and if you have any special requests or need assistance with future bookings, please don't hesitate to reach out to us directly. Safe travels, and we can't wait to see you again soon!

2/10 Hirveä

TRACY

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed here April 19th and 20th stayed in the Oaks because the description and pictures on the website said Premium 1 bedroom suite. The room I was Was given was 317B.It was a one bedroom living room, dining room kitchen.Nothing like the pictures on the website. It was dark and the floors were dirty wouldn't recommend staying there. My next door Neighbors were very noisy and wouldn't stop yelling. They room that was given to me wasn't the roim I booked online. My grandson's Mom and them had a room that also the same condition as mine dirty I don't think they kniw how to clean the floors. But was upset because was nothing like the pictures so beware what you book as this place isn't what it describes to you or shows you in the pictures. Don't stay here not what you pay for. Resort fees pools are cloudy the gyms not clean. Sanua was broken .
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Thank you, Tracy, for providing us feedback. We sincerely apologize for the discrepancies between the room you booked and the one you received, as well as for the cleanliness issues and noise disturbances you encountered during your stay. Your feedback is essential, and we take it seriously. We will address these issues with our housekeeping and maintenance teams to ensure that our accommodations are up to standard and that noise disturbances are minimized for our guests' comfort. Additionally, we will investigate the concerns you raised about the resort facilities to ensure they meet our guests' expectations. We regret that your experience did not meet your expectations, and we appreciate your understanding. If there is anything further we can do to address your concerns or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 Loistava

william

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 22.4.2024
Thank you for your perfect rating, William! We are thrilled to heart that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

6/10 OK

Raven

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu
I had the worst check in experience at this location. You would think if check in was at 4pm there would be more than one person behind desk to assist people. The line was long with several complaints. It wasn't ladies fault trying to check us in but even she was overwhelmed. The resort sent me a text to pre register, stated my room was ready, and to check in at the kiosk. I had the confirmation number, the QR code and it wouldn't check me in. Overall the rooms are outdated but the kitchen and the way the tub was set up in the suite we're nice.
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 18.4.2024
Thank you for taking the time to provide us feedback, Raven. We apologize for the inconvenience you experienced during your check-in process. It's disappointing to hear that there was a long wait and that our kiosk system did not work as expected. We understand how frustrating this must have been, and we will address these issues with our team to ensure improvements are made to the check-in process. We appreciate your feedback regarding the room amenities, and we're glad to hear that you found aspects of the suite to be nice. Your comments about the outdated rooms will be taken into consideration as we continue to make updates to our accommodations. Thank you for sharing your experience with us, and we hope to have the opportunity to provide you with a better stay in the future.

8/10 Hyvä

Marshciene, White Plains

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was in the very back of the resort. There were loud people talking in the parking lot and not even going to a room. There were people riding around on bicycles staring at me and then one even stopped and stared. I felt uncomfortable and thought a bit dangerous. If you are on the bottom floor, the kitchen is pointed towards the parking lot. The only light in the room is a dim lamp and the light behind the curtains. If you open the curtains in the kitchen on the bottom floor, anyone can see you from the parking lot. It is especially dangerous at night. I may have been in the bad area because when I walked to the front, there seemed to be no problems. It was only in the back of the resort. I arrived very late. The key didn't work for the recreation area. It was supposed to work. I wanted to get a side from the vending machine. This place did not give me a resort experience. It was more like a hotel with a kitchen.
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 18.4.2024
Thank you for taking the time to share your experience, Marshciene. We apologize for the discomfort and inconvenience you experienced during your stay, particularly in the back area of the resort. Your safety and well-being are our top priorities, and we regret that you felt uncomfortable due to noise and individuals in the parking lot. We will address your concerns with our security team to ensure a safer environment for all our guests. We do want to mention that we have security patrolling 24 hours a day to ensure the safety of our Guests. Additionally, we appreciate your feedback regarding the lighting and privacy concerns in the bottom-floor rooms, and we will take this into consideration for future improvements. Regarding the issue with the key not working for the recreation area, we apologize for the inconvenience and will ensure that this is resolved promptly. We understand your disappointment in not receiving the expected resort experience, and we will strive to make necessary improvements to better meet our guests' expectations. Thank you again for sharing your feedback with us, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

10/10 Loistava

Karla

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ll will change the carpet for tiles or laminate floor
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 17.4.2024
Thank you, Karla, for your feedback! We appreciate your suggestion to change the carpet for tiles or laminate floor. Your input is valuable to us as we continuously strive to improve our accommodations. We'll certainly take your suggestion into consideration for future renovations. If you have any further questions or need assistance, please don't hesitate to reach out to us directly. Thank you for choosing our resort, and we hope to welcome you back for another great stay in the future!

8/10 Hyvä

Carmen

Hyvää: Siisteys ja henkilökunta ja palvelu
Great
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 16.4.2024
Carmen, thank you for your positive review! We are pleased to hear that you had a great time during your stay and should you have any questions, please don't hesitate to reach out. We look forward to hosting you again!

10/10 Loistava

Marlyn

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My kids and I had a great time
Yöpyi 4 yötä huhtikuussa 2024
LVR Representative vastasi 16.4.2024
Marlyn, thank you for sharing your positive feedback! We're thrilled to hear that you and your kids had a great time during your stay with us. Providing memorable experiences for our guests is our top priority, and we're delighted that we could contribute to your enjoyment. We hope to welcome you back for more wonderful experiences in the future.

10/10 Loistava

Jerry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My new to go hotel suites are big love this hotel
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 16.4.2024
Thank you for your wonderful feedback, Jerry! We're delighted to hear that you love our hotel and that our spacious suites have become your new favorite destination. Providing comfortable and enjoyable stays for our guests is our top priority, and we're thrilled that we could contribute to your positive experience. We appreciate your kind words and look forward to welcoming you back for many more enjoyable stays in the future.

6/10 OK

Jon

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 17.4.2024
Thank you for your rating, Jon. If you have any concerns or feedback you'd like to share with us to help improve our services, please don't hesitate to reach out. We value your input and strive to make every guest experience a positive one. We hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

theresa

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Myself and my family where unsure after reading some of the reviews but found the resort to be clean and the rooms where clean and had everything you needed staff where friendly and helpful would stay here again
Yöpyi 8 yötä huhtikuussa 2024
LVR Representative vastasi 15.4.2024
Theresa, we're delighted to hear that you and your family had a positive experience during your stay! It's great to know that the resort was clean, the rooms had everything you needed, and that the staff were friendly and helpful. We appreciate your feedback and look forward to welcoming you back for another stay in the future!

10/10 Loistava

Nilson

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service, I will come back again, thank you
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 15.4.2024
Nilson, we're thrilled to hear that you had a great experience and received excellent service during your stay! Thank you for your kind words, and we look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Loistava

Brenda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s a quiet property had everything we needed for our stay.
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 15.4.2024
Thank you for your positive feedback, Brenda! We're delighted to hear that you enjoyed your stay and found our property quiet and well-equipped. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back in the future!

4/10 Huono

Alexey

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My wife's phone was stolen at the main pool, and security couldn't do anything, other than there are no surveillance cameras. Check-in was at 4 in the afternoon and they gave us the keys almost 6 in the afternoon.
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 15.4.2024
Alexey, we sincerely apologize for the inconvenience you experienced during your stay. It is regrettable that your wife's phone was stolen, and we understand how distressing that can be. We take security very seriously, and we are sorry that our efforts did not meet your expectations. We will review our security protocols to see how we can improve and prevent such incidents in the future. Regarding the delay in check-in, we apologize for the inconvenience and will address this issue with our staff to ensure a smoother process for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

6/10 OK

Erika

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Sehr sehr hellhörig. Die vorbei führende Straße ist praktisch eine Autobahn, unheimlich viel Verkehr zu jeder Zeit. Sehr schlecht deshalb aus dem Resort auszufahren.
Yöpyi 28 yötä maaliskuussa 2024
LVR Representative vastasi 15.4.2024
Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie durch die Lautstärke der Straße gestört wurden und dass es schwierig war, das Resort zu verlassen. Wir werden Ihre Anmerkungen berücksichtigen und prüfen, ob wir Verbesserungen vornehmen können, um den Lärmpegel zu verringern und den Verkehr zu erleichtern. Wir hoffen, dass Sie dennoch einige positive Aspekte Ihres Aufenthalts bei uns genießen konnten und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

10/10 Loistava

Ana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Muy limpio y diversas areas de diversión
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 15.4.2024
¡Gracias por compartir tu experiencia positiva con nosotros! Nos alegra mucho saber que encontraste nuestras instalaciones muy limpias y disfrutaste de nuestras diversas áreas de entretenimiento. Esperamos poder recibirte nuevamente en el futuro para otra estancia agradable.

6/10 OK

Michael

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Room as ok. Toilet ran all night. Blinds barely covered the windows. Needs updating. Bed was fine. You get what you pay for, so value was there.
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 15.4.2024
Michael, thank you for sharing your feedback with us. We apologize for the inconvenience caused by the running toilet and the insufficient blinds. Your comments regarding the need for updates have been duly noted, and we appreciate your understanding of the value we aim to provide. We will address these issues to ensure a more comfortable experience for our guests in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

6/10 OK

Megan

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Room was very small but tidy. Neighbors were very loud, yelling, and had the TV blasting at midnight to 2 am. There was very little sound barrier between rooms so we unfortunately heard everything like we were in their room. Overall good for one night until we could make it to our final destination. Would not stay at for a long vacation. There was just not enough room for 4 people to be comfortable for a long visit.
Yöpyi 1 yön helmikuussa 2024
LVR Representative vastasi 15.4.2024
Thank you for taking the time to share your feedback, Megan. We apologize for the inconvenience caused by the noise from neighboring guests and the limited space in your room. It's disappointing to hear that your stay fell short of expectations. We'll address the soundproofing issues and consider ways to enhance the comfort of our rooms for future guests. We appreciate your understanding and hope your overall journey was enjoyable.

8/10 Hyvä

Carrie

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Was a good place to stay with family. Spacious rooms, water temp was luke warm and I did enjoy having loud music playing from the pool area untill 11pm and starting back up at 7am.
LVR Representative vastasi 15.4.2024
Thank you for sharing your feedback with us, Carrie. We're glad to hear that you found our rooms spacious and suitable for your family. However, we apologize for the inconvenience caused by the lukewarm water temperature and the disturbance from the pool area. We'll address these issues to ensure a more enjoyable experience for all our guests in the future.

10/10 Loistava

Walter

Yöpyi 3 yötä maaliskuussa 2024
LVR Representative vastasi 15.4.2024
Walter, thank you for your perfect rating! We are pleased to hear that you enjoyed your stay and should you have any questions or concerns, please contact us directly. We hope to welcome you back in the future!

10/10 Loistava

Shelley

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was great. Staff was friendly and helpful. Pools, walking paths and kid zones were great. Fun activities including daily Bingo by the pool. Close to Walmart for shopping. Traffic was heavy in the area.
Yöpyi 2 yötä tammikuussa 2024
LVR Representative vastasi 12.4.2024
Shelley, we're thrilled to hear that you had a great experience at our property! It's fantastic to know that you enjoyed the amenities such as the pools, walking paths, and kid zones, as well as the fun activities like daily Bingo by the pool. We're also glad that our staff was able to provide friendly and helpful service throughout your stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

6/10 OK

Maria

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä tammikuussa 2024
LVR Representative vastasi 11.4.2024
Thank you for taking the time to leave us a rating, Maria. We are glad you had a positive stay overall, however we did not notice that some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you have any questions or concerns, please do not hesitate to contact us. We hope to welcome you back for an improved stay in the future.

6/10 OK

Tawanda

Huonoa: Henkilökunta ja palvelu
2 story
Yöpyi 7 yötä maaliskuussa 2024
LVR Representative vastasi 11.4.2024
Tawanda, thank you for taking the time to leave us a review and rating. We are pleased to hear that you enjoyed your stay overall, and apologize for any inconvenience due to the buildings being 2 story. Should you choose to stay with us in the future, please feel free to request the first floor and we will do our best to accommodate. We hope to welcome you back for an enhanced stay in the future!

10/10 Loistava

BRIAN

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were great for the family. Staff was friendly and helpful
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Brian, we're delighted to hear that you and your family enjoyed your stay with us! Providing excellent service and comfortable accommodations is our top priority. Thank you for acknowledging our friendly and helpful staff. We hope to have the pleasure of welcoming you back again soon!

10/10 Loistava

Katherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value and very friendly staff. The only thing is that parking is not great; it is first come, first served, so it was a bit of a walk. Also, the rooms are a bit outdated, but overall, for the price, great!
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Thank you for your feedback, Katherine! We're glad to hear that you found value in your stay and appreciated our friendly staff. We'll certainly take your comments about parking and room updates into consideration as we strive to improve our guests' experience. We hope to welcome you back again soon!

2/10 Hirveä

Camone

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Roaches was in our unit. Waiting on a refund
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Camone, thank you for taking the time to leave us a review. We apologize that your stay did not meet your expectations. We noticed that you were able to speak with our management team and they were able to work with you on a resolution. Regarding the refund, we recommend reaching out to the 3rd party booking agency as the refund would be processed through them. Should you have any additional needs or questions, please contact us directly, requesting to speak with the leadership team at Kissimmee. We hope to have the opportunity to regain your trust in the future.

10/10 Loistava

Hector

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything is good but the traffic around the area is to much
Yöpyi 1 yön huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Thank you for your feedback, Hector! We're pleased to hear that you had a good experience overall. We understand that traffic can be challenging at times, and we apologize for any inconvenience it may have caused during your stay. We hope that despite this, you were still able to enjoy your time with us, and we look forward to welcoming you back in the future!

10/10 Loistava

Gabriel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quiet, peaceful and old fashioned
Yöpyi 2 yötä huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Thank you for your review! We're pleased to hear that you found our resort to be quiet and peaceful. Your feedback is appreciated, and we hope to welcome you back for another peaceful stay in the future.

2/10 Hirveä

Jenn

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would like a refund because the bathroom broke and leaked all over the kitchen living room and ruined all on my sons clothes and 2 pairs of shoes also it was very inconvenient to spend a the day packing and unpacking to go to an other room and we had to cancel our paid plans that afternoon it took the staff too long to figure out how to fix the problem
Yöpyi 5 yötä huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Jenn, thank you for taking the time to leave us a review and rating. We apologize for the challenges you encountered with the leak and that leading to plans having to be modified. We noticed that you were able to speak with our management team and they offered and gave compensation based upon your situation. Should you have any further needs, questions, or concerns, please contact us directly, requesting to speak with the operations management team at Kissimmee. We hope to welcome you back for an improved stay in the future.

8/10 Hyvä

Kurtis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My only discrepancy is that there is no food on the premises before noon. Everything else was pretty good
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 11.4.2024
Kurtis, we appreciate your feedback, and we're glad to hear that overall your stay was good. We apologize for the inconvenience of not having food options available on the premises before noon. Your feedback is valuable to us, and we will take it into account to improve our services in the future. We hope to see you again on your next visit!

10/10 Loistava

Sarita

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
super clean nice friendly people good food
Yöpyi 6 yötä huhtikuussa 2024
LVR Representative vastasi 12.4.2024
Thank you for your positive review, Sarita! We're delighted to hear that you found our property to be super clean and enjoyed the friendliness of our staff. It's also wonderful to know that you appreciated the quality of our food. Your feedback means a lot to us, and we look forward to welcoming you back for another excellent experience in the future! If you need anything else, don't hesitate to reach out.

10/10 Loistava

Juan

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Todo muy bien!, a pesar que ya tiene varios años el lugar lo mantienen en buen estado y para lo que lo ocupamos que sólo era para dormir está muy bien!
Yöpyi 3 yötä huhtikuussa 2024
LVR Representative vastasi 11.4.2024
¡Nos alegra mucho escuchar que tuvieron una buena experiencia en nuestro lugar! Apreciamos tus comentarios positivos sobre el estado del lugar a pesar de su antigüedad. Estamos contentos de que hayan encontrado todo lo necesario para su estancia y esperamos tener la oportunidad de darles la bienvenida nuevamente en el futuro.