Matkat – Palashbari

”Room was not cleaned properly and linen were dirty and i asked for new linen. Breakfast was limited and not tasty. Basic hotel for airport ”

”This experience honestly made me realize why big hotel brand names matter so much. Standards, professionalism, and guest care make all the difference. Very disappointing experience for a so-called 5-star hotel. I booked this stay for my wife and son expecting comfort, professionalism, and hospitality, but the experience was far from it. For a hotel that claims luxury standards, the customer service was extremely disappointing. A true 5-star hotel is not just about fancy rooms; it’s about how...

”1. Staffs are not professionally dress nor presentable to quest. Can't even speak English. 2. The food and room service needed much improvement. Even though the service is not upto the point I tip them generously. 3. No hot water at all in the shower. It was difficult to shower early morning to catch the early morning flight 4. Drop-off to Guwahati Airport ONLY 400 meters cost Rs. 350.00. It is expensive, but I generously tips both the loader and the driver. 5. The cost of breakfast was high...

”Difficult to make out the entrance on arrival This is a guest house not a hotel Good size room with everything thay you need. Breakfast served in room on request Reception bery helpful with taxi tramsfer ”