Ulkoalueet

Arvostelut: Relaxed Guest House w/ Shared Pool, High-Speed WiFi, Washer/Dryer, & Central AC


Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 18 kautta 34 arvostelua" "
Arvosana 8 - Hyvä. 12 kautta 34 arvostelua" "
Arvosana 6 - OK. 3 kautta 34 arvostelua" "
Arvosana 4 - Huono. 1 kautta 34 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 34 arvostelua" "

8,8/10

Siisteys

Arvostelut

6/10 OK

Coby S., Conway, AR

Nice Property Poor Management
The house itself is good and location is great. Dealing with Vacasa is frustrating. First, there is currently construction going on in the front yard building a new main residence. They should inform you of this before you book and post actual pictures of the current situation. They added a small note in the check-in instructions sent the day of arrival. There were construction trailers parked in front so we weren’t able to park at the property. The drives on either side belong to other homes so we were not allowed to park there and had to park at resort entrance. We had to carry our suitcases through mud /sand to get to the front door. There was heavy equipment operating right outside our window each morning at 7am which made relaxing on the balcony in the mornings impossible. When we arrived there was trash from the previous renters laying all over the ground to the side of the front steps, dirty towels hanging from the balcony and laying by the door. Broken glass at the bottom of the steps. We contacted Vacasa by text, phone many times and left messages with the operator, and never got a call back. The texted back one time saying they were looking into it. They advertise the unit has washer and dryer but it was located in the garage underneath with no access. There was no beach service chairs like we normally receive at Carillon. On a positive note the location is great and right across from the beach walkover. The rental is very small but nice.
Yöpyi 2 yötä syyskuussa 2023
VrboOwner vastasi 18.10.2023
Thank you, Coby, for your feedback! We are happy you enjoyed this home. We are so sorry for the disruption caused by the construction. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

10/10 Loistava

Tiffany B.

Hyvää: Siisteys
Quaint
Quaint little spot for a small family and near everything. Friendly neighborhood and plenty to do on site. Minutes away from Rosemary, Alys and Seaside.
Yöpyi 3 yötä huhtikuussa 2023

8/10 Hyvä

Chris f.

Hyvää: Siisteys
Vacasa is great
We found this property on VRBO, but we dealt with Vacasa. Our last experience with VRBO was very bad, but Vacasa was great. Unit and neighborhood was excellent. Vacasa staff was great! We had a small issue with a garbage can and coffeemaker and it was taken care of fast through Vacasa. Much better than VRBO. Perfect rental for a couple, very close to beach.
Yöpyi 3 yötä helmikuussa 2023

6/10 OK

Tara M.

Hyvää: Siisteys
Great location
Excellent location and space for a private retreat or couple. The space is very tight, so pack minimally and prepare to cook simply or eat out. Comfortable bed, very quiet, just steps from Carillon's stunning walkovers. I did have a very disappointing outcome with the property management at the tail end of my stay, as my reasonable request (by anyone's standard) was handled extremely poorly, unprofessionally and left unresolved.
Yöpyi 6 yötä tammikuussa 2023
VrboOwner vastasi 20.6.2023
Hi Tara, thank you for sharing your experience with us. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience.

10/10 Loistava

jay s.

Hyvää: Siisteys
Nice, quiet sta
a nice, furnished unit in a beautiful neighborhood a short walk to the beach.
Yöpyi 2 yötä tammikuussa 2023

10/10 Loistava

Tricia T.

Hyvää: Siisteys
Perfect in every way! Cozy yet all I needed.
The rental process was simple
Yöpyi 4 yötä syyskuussa 2022

8/10 Hyvä

Annette R.

Hyvää: Siisteys
Cloud Nine stay
This is a nice small guest cottage perfect for two people for a few days. We always love staying in Carrilon for the beauty of the neighborhood, the security with gated access, how quiet it is there, and access to the beach and pools. We ate out for all of our meals but it was nice to have a small kitchen for snacks and drinks. Internet connectivity was strong and reliable. These are some suggestions for the property owners and/or management: the instructions for the TV’s and cable are wrong and referenced using two remotes that are obsolete. A call to the management created a visit very quickly to resolve and he knew that the remote instructions were obsolete. The instructions for where to locate the two allotted beach chairs were wrong, and a call to the company that manages those were able to come and tell us exactly where to find them. The outdoor shower is convenient and has a door for privacy from the adjoining property, but the overhead light in the dark shower space did not work. Either the bulb needed replacing or the light switch does not work. As others have noted, the landscaping really needs attention. There’s a lot of dead scrub that needs to be cleared. When we looked down in the back yard off of the deck, we noticed an empty beer can I’m assuming from a prior renter that we retrieved to throw away and while doing so, ran across a large broken piece of glass that was the size of an adult’s hand. The small porch is perfect for a meal but the ceiling and wood is covered with either mildew or mold and needs pressure washing or painting. The ceiling fan in that space is missing a blade. My point in mentioning all of this is that not alot of attention has been paid to the condition and maintenance of the outdoor areas. The interior was comfortable. The walls and wood trims and bed frame are in serious need of a paint refresh. There is black mildew in the shower window and in some tiles in the shower.
Yöpyi 4 yötä elokuussa 2022

8/10 Hyvä

Patrick C.

Hyvää: Siisteys
Vrbo was a third party
Had yo pay extra to vrbo just for them to hand me over to vacasa and let them do all the work and yes vacasa charged also the same amount
Yöpyi 7 yötä kesäkuussa 2022

4/10 Huono

Charera V.

Hyvää: Siisteys
VACASA NO!
Did not get to enjoy amenities as advertised the first day. I was not allowed to pick up my welcome packet early as I had a boat trip scheduled until 5.I was told that I would get a code for the lockbox emailed. I never got it. I paid for late check out at 2pm and they sent the cleaners at 1230. Never again will I stay with them and I recommend not using them.
Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Pamela F.

Hyvää: Siisteys
Last minute getaway
The carriage house was perfect! It’s a great place for a single person or a couple. The beach was a very short walk. The neighborhood is adorable! I had one issue with the TV and it was taken care of in a timely manner. I would definitely go back and recommend “Cloud Nine” to friends and family.
Yöpyi 7 yötä helmikuussa 2022
VrboOwner vastasi 20.6.2023
Thank you for sharing your feedback with us, Pamela. We apologize for the TV issues you encountered, and are pleased to see our maintenance team was able to resolve them quickly. We hope to host you again.

8/10 Hyvä

Stephen C.

Great Spot
Great location, Great Price, Easy Check In, Property need updated landscaping, weeds and trees were over growing property. But will stay again
Yöpyi 4 yötä syyskuussa 2021

6/10 OK

Tom S.

Hyvää: Siisteys
It was....okay
The good: the bed and the bathroom were nice. The bad: there was, what looked like medical tape on the doorstep. The landscaping was awful. It was in stark contrast to the surrounding houses. Also, the stairs were ugly and rickety. Only one TV worked and it got one channel. The binder with information on the rental was on the bottom of the coffee table and we didn’t find it till time to leave. And the worst part is the checkin/checkout times. The owner is stealing time from the renters. It doesn’t take 6 hours to clean that dinky house. Won’t be back.
Yöpyi 1 yön elokuussa 2021
VrboOwner vastasi 20.6.2023
Hello Tom, Due to COVID19, we have had to change checkout and check-in times to give the housekeeping staff enough time to do a thorough clean and give the home some rest time between guests. We apologize for any inconvenience this has caused you. We are happy to hear you enjoyed our home. We hope to host you again soon.

10/10 Loistava

Katie P.

Hyvää: Siisteys
perfect getaway
this is such a perfect little get away for a couple. comfy bed, plenty of towels, gorgeous location. the beach is a two minute walk and is pretty private. neighborhood is beautiful and quiet. pictures are very accurate. it’s not “small” it’s cozy and relaxing. we will definitely be back!!
Yöpyi 4 yötä elokuussa 2021

10/10 Loistava

April C.

Hyvää: Siisteys
Will definitely be back.
This place was exactly as described. Perfect for 1 or 2 people. There is a queen bed and a couch, small kitchen, great bathroom, washer and dryer and garage. Things to bring* beach towels, laundry detergent and anything you need for cooking (non stick spray, seasonings, aluminum foil, etc…) The neighborhood is absolutely stunning, it is gated and you have to obtain a parking pass prior to entry to be able to gain access to the neighborhood. The beach is a 2 second walk. The pools (I drove & parked), can walk, probably a 10-15 minute walk to any of the 3. One of the pools is adults only. The pool on the beach is great (the pool water during the summer is very warm so keep that in mind).The patio is very private, no view really, it’s surrounded by palm trees. Overall, one of my favorite spots this far & look forward to coming back! My only negative comment for this house is the window in the shower needs some attention (cleaning wise) and the shower head needs a major upgrade/replaced. Oh & 2 beach chairs and an umbrella are in the beach for you already, with the name “Cloud Nine” on the front of them.
Yöpyi 4 yötä elokuussa 2021

8/10 Hyvä

Mary Anne H.

Hyvää: Siisteys
Tiny House!
It’s definitely a studio, as advertised, and honestly we didn’t need much more. The downside is that there is no room for luggage, and we had a lot because we are on a week long trip. This property did have roaches, another Florida hazard, so bring some spray! Positive, a very close walk to the beach!
Yöpyi 2 yötä heinäkuussa 2021

10/10 Loistava

Donna M.

Hyvää: Siisteys
Wonderful and on the beach!
We had such a nice stay. The property was clean and comfortable. The bed was great, the AC and hot water plentiful, and the garage made easy to store bike and beach items. The walk to the beach was short and once we got there, there were designated beach chairs and an umbrella to the property. We will be back!
Yöpyi 7 yötä toukokuussa 2021