2/10
We had a horrible experience and will not come back unless someone can for once act like they care about the experience we had, everyone we have spoke to has brushed us and our concerns off , our kids were not able to watch tv the whole time and no one seemed worried about it. Our jacuzzi in the tub did not work our first night there. The door to separate the bathroom and the living room would not shut. We were also charged fees on our card on file that we was not told about at check in . The kids splash pad barely worked . I definitely would not recommend this hotel to anyone , and we would like a partial refund for all of the stuff that did not work at our 2 night stay and the staff that did not care to make this a priority and good experience for me and my family. We are highly upset and not satisfied at all.
Kyle
Yöpyi 2 yötä heinäkuussa 2025