2/10 Hirveä
Jania, Tiverton
Matkusti kumppanin kanssa
13.12.2025
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very disappointing stay due to misleading room photos and descriptions. The room I received did not correspond at all to what was advertised. I booked a standard room that was supposed to include a king-size bed and a balcony. Instead, I was given a room with a full-size bed and only a window, no balcony.
The photos show a much larger room with enough space for a sofa at the end of the bed, but the actual room was extremely small—there was no way a sofa could fit, and there was barely any space to place luggage. It felt cramped and uncomfortable.
The bathroom was another major issue. There was no privacy whatsoever: the glass door was very transparent and had a large gap between the door and the frame. There was also no space to hang towels or place toiletries. The bathroom was unbelievably small, even smaller than what you’d find on a cruise ship.
I contacted the property immediately after entering the room, first through WhatsApp and then in person at the lobby. Unfortunately, neither employee offered a refund or a real solution. I was told the hotel was fully booked and that no other rooms were available. Hours later, they mentioned that a room had become available due to a cancellation, but by then I had already opened my bags and didn’t want to move, especially since I was only staying one night and wanted to quickly go out and see what the area had to offer.
Instead, I wasted at least two hours going back and forth with staff, which completely ruined my only evening
Jania
Yöpyi 1 yön joulukuussa 2025
