2/10 Hirveä
Alejandra, Brooklyn
17.4.2026
Huonoa: Siisteys
Unfortunately I do not recommend this stay/host. The apartment just looked beautiful in terms of layout and decor but that was it. The cleanliness was very poor- the kitchen/dining/living room was infested with roaches! A lot of mold/mildew/limescale on all the faucets/tiles & shower-kitchen/bathroom. A mold problem throughout the apartment. Parts of the vanity mirror in the bathroom was run-down/chipped. Bedding had stains, towels were dingy/quality of the cloth was worn out. Door handle on the apartment door was broken and left dangling. A big problem with the sensor key card- host only provided one-the card had to be left inserted in the apartment in order for the power to activate. I accidentally forgot it while exiting the apartment and immediately tried to re-enter and had absolutely no luck. I was locked out of the apartment late at night for 4 hours. The staff at the front desk was not helpful except for two male associates who genuinely seemed concerned. The female associate was rude and literally laughed at the situation. She did not contact the host as she said she would. I have written proof of multiple messages to the host where the host never replied. A relative and friend also tried multiple times to get in contact until finally someone responded on WhatsApp. I had to go to another hotel to pick up the spare key. But the security guard told me the key was not there. I was discriminated against/treated differently. Most staff were rude and valet was a hassle!
Alejandra
Yöpyi 3 yötä huhtikuussa 2026
