Independent – Panduwasnuwara, Sri Lankan luoteisprovinssi

”We didn't get any contact to staff before our visit in this hotel. They didn't answer our e-mails. But We spent 3 days ar hotel Sanmali. We were only guests at the hotel. Our room was a big disappointment. There was dust, mold and ants everywhere. Good service an friendly staff.”

”クルネーガラで一番のホテルと思います。とても清潔でテレビ、クーラー、冷蔵庫、Wi-fi なども完備していました。利用しませんでしたが、綺麗なプールもありました。クルネーガラ駅にも徒歩圏内ですし、市内のバスステーションにもトゥクトゥクで200〜300ルピー程度で行けると思います。”

”Such a bad experience! Horrible service and rude staff. The lady in the front desk would not let us check in, claiming that she didn’t have our reservation even do we had already paid. I do not recommend this place! Wrong address and phone number And I still haven’t received my money back.”

”Spent some good time. The room, pool, ground, food and finally the beach view all together I had an excellent experience. Thank you ”

”Lovely hotel. Staff were very courteous and helpful. Excellent Sri Lankan style food, cold beers, and beautiful grounds and lovely swimming pool. Rooms were spacious, clean and had AC and a fan. Thoroughly recommend it. ”

”Lovely staff could not do more. Check parties before arrival- I could not sleep past midnight one evening due to party. Room does not include breakfast which seems a little mean as it can be bought for 3-4 dollars at restaurant. Recommended.”

”I tried to check in on the day at Ayowa Grand Hotel and the Hotel management refuse to let us check in saying they did not received money I paid on line! I have the proof from commercial bank that I paid 91.98 USD for the 2 rooms I booked but the hotel management refuse demanding I pay again and check in. Ayowa hotel management says that they have not registered with Hotels .com and they have similar cases before where hotel.com charging the customer but not paying the hotel. It looks both of...