Independent – Panduwasnuwara, Sri Lankan luoteisprovinssi

”Such a bad experience! Horrible service and rude staff. The lady in the front desk would not let us check in, claiming that she didn’t have our reservation even do we had already paid. I do not recommend this place! Wrong address and phone number And I still haven’t received my money back.”

”Spent some good time. The room, pool, ground, food and finally the beach view all together I had an excellent experience. Thank you ”

”We didn't get any contact to staff before our visit in this hotel. They didn't answer our e-mails. But We spent 3 days ar hotel Sanmali. We were only guests at the hotel. Our room was a big disappointment. There was dust, mold and ants everywhere. Good service an friendly staff.”

”Perfekta stället att varva ner efter en lång flygresa. Bra service, bra mat och ett lugnt och fridfullt hotell. ”

”I tried to check in on the day at Ayowa Grand Hotel and the Hotel management refuse to let us check in saying they did not received money I paid on line! I have the proof from commercial bank that I paid 91.98 USD for the 2 rooms I booked but the hotel management refuse demanding I pay again and check in. Ayowa hotel management says that they have not registered with Hotels .com and they have similar cases before where hotel.com charging the customer but not paying the hotel. It looks both of...

”Pleasant stay.”